Hyeyoon J.
Yelp
I wish I could give a 0 star.
Owner, bartender, and server are so rude.
I went there with a friend during happy hour and ordered a moscow mule, a cucumber rosemary martini, and a chocolate molten cake. We got the water, and both of us had black dust in it. We politely asked them for another glass of water. But we had to wait almost 30 minutes for water, drinks, and dessert. We didn't really complain about it since the other customers who came after us got water and drinks faster. Upon getting our drink in 30 minutes, my Moscow Mule did not taste of alcohol. It tasted like tap water with lime juice. Thus, I politely requested the server to make my drink a bit stronger since I felt it was too light. We didn't get the water until then. Owner suddenly appeared and began screaming at us, and said you ordered happy hour why are you complaining. After he yelled at us, I got my drink and the water, but the water still contained black dust, so we weren't able to drink it. I asked for the check and they charged me 20% of the tip. Didn't even informed to us. When more than six people visit a restaurant, does the restaurant automatically charge gratitude? There were only 2 of us and the restaurant charged 20%. Due to the rude service, I went back to the restaurant and told them I couldn't pay the 20% tip. I suddenly heard owner yell at me, saying you ordered happy hour, so I must charge you 20%, and he started cursing at me, and complaining about the drink I ordered earlier. I told him that because of your attitude, I can't give you 20%. He literally threw the pen at me after yelling and cursing, rescinding my payment. Why do you have happy hour if you want mandatory 20% of the tip? Please avoid this place!!!