Bisuteki Tokyo

We had a very disappointing experience at Bisuteki Tokyo, which was especially upsetting as we were celebrating my mother’s birthday. She was visiting us from abroad, and I had hoped to make the evening special for her. Despite being a party of five, we were seated at a shared hibachi table with another family( Total 8 people)—even though there was another table where only two people (a mother and her small child) were seated. This felt awkward and inconsiderate, especially given the available space in the restaurant. The chef was extremely RUDE, made no effort to interact with guests, and skipped the hibachi show we were looking forward to. When we politely asked about it, he simply said it was too hot—because the air conditioning wasn’t working. He was sweating excessively, which made us very uncomfortable and even concerned about hygiene and the food. As soon as we entered, there was an unpleasant smell in the restaurant. The chairs were greasy, and my husband ended up with an oil stain on backlog his pants that won’t come out. Unfortunately, this visit was the complete ruined what was supposed to be a lovely surprise for my mother. I won’t be returning and wouldn’t recommend it to anyone expecting a quality hibachi experience—especially not in a hotel with Marriott’s name.

Friendly staff, dated decor but still charming. The food is better than the rating suggests, although portions are on the small side. Deserves better than the 3.8 average it currently has. I'm usually disappointed when I go to a restaurant under 4-4.3 stars, but I wasn't here.

I thought we were hungry, but we could not eat everything- and it was so good, I wish we could have. The portions are HUGE! . I don't think I've ever met friendlier waitstaff. Everyone was very friendly, and we loved the hotchpotch, What a wonderful place.

The food and atmosphere were okay, however, the service was appalling. The female server was rude, demanding to be tipped a certain amount. In her justification, “because this is America”. Customers should be allowed to tip when and whatever they choose to, depending on the quality of service. It would have been less embarrassing for the restaurant, if their servers went cap in hand begging for tips, than to display such level savagery and unprofessionalism. I wouldn’t recommend Bisuteki Tokyo Japanese Steak House to anyone. It’s not worth it!

My family and I went there on a Sunday afternoon. It was quiet and not very busy, which we appreciated since we were a group of four. The hibachi options were great, and the sushi was probably the best I've had in a while. I ordered one of their "specialty" drinks, but it tasted as expected—just a little rum, mixer, and a lot of ice. Good time had by all.

We visited this hibachi restaurant hoping for a unique experience compared to what we're used to, but it fell short in some areas. The chef's performance wasn't as entertaining as at other hibachi restaurants we've been to. The food was absolutely amazing and definitely good enough to enjoy, but the atmosphere was chaotic. Children were allowed to run around freely, and no one seemed to address the disruption. Overall, the food saved the experience, but the lack of control over the environment was disappointing.

This is by far the worst place I have been to in Cambridge. It was disgusting. I did not touch any of the food served. The restaurant was dirty, tables very sticky, floors not being cleaned for a while. I have no words for this. In the end your choice, but personally I would not have any food that has been prepared there.

Nice experience. the atmosphere was comfortable and relaxed, the service was good and the food good. Fun experience when you are with a group. Parking was free which is incredible for Cambridge. If you are 5 or more look at your receipt carefully they add 18% gratuity to your bill and the receipt still prints out recommend tips. As a past waiter I believe in tipping but 18% is plenty for this place!

One of the few places in Boston for hibachi. The show was entertaining and funnier than expected, and the food was actually not bad. Generous portion at a reasonable price. When in the mood for hibachi, this will be our place. Of note- the bathroom is within the hotel itself, rather than in the restaurant.

The sushi was alright, fun experience for a family or a large group and it's in a hotel. Service was good, but not my favorite place in town.

So, you don't come here for the food, it's definitely for the experience. I didn't realize that Boston had only a handful of hibachi spots and this seems to be the main one. It's inside a hotel, plenty of parking which is free if you validate at the front desk. We came on a Sunday and it was full of families with young kids, I quickly realized it was because kids eat hibachi free on Sundays with the purchase of an adult hibachi meal. That's a pretty good deal. All portions, including the kid's size are generous. The food is just ok, but again that's not why you're there. The servers were kind and accommodating, also very efficient. Our hibachi grill master, was ok, he did a couple of fun tricks, but I noticed that some of the others had more flare. We asked them for a birthday dessert for one of our kids and they happily obliged even playing a birthday song over the sound system. This is not where you go if you want an outstanding meal, but it was fun, the kids had a great time, and was fairly priced.

They don't use their online reservation system. Instead you get there and there is a huge line to walk up to tell the host that you have a reservation but she just writes your name on a list and does first come first serve. People who had 7:30 reservations weren't being seated u til 8:15/8:30. Food not worth the trouble.

Food was delicious and the portions were perfect. Mai Tai was good and free parking with validation from the hotel. Definitely worth it.

Always have a good meal here. The dinner itself is ofc super entertaining and fun and the food is great too. There was a bit of a wait even though we had a reservation but it was okay. This place is definitely my go to hibachi spot.

Honestly what you'd expect given the previous reviews and the fact that this is in a random hotel along Memorial Drive. The service was okay at best - the hostess was very inattentive and the servers weren't the most attentive. Our sushi roll and soups came out in a reasonable time which was nice. The ambiance felt relatively clean, however I will say thatrhe floor was sticky in the lobby of the hotel which you need to cross to get to the bathroom. Very strange. The chef was entertaining enough and did their best I think, but the show wasn't inspiring or anything. They had a normal hibachi show with shooting food in people's mouth and the onion fire which was overall not bad to see. The food that came out at the end wasn't spectacular either, just mediocre in flavor and portion. Overall, I went in with relatively low expectations and this place met them. Not a bad meal or experience, just not the greatest and there's likely better places to spend this amount of money.

Very good food and decent prices. Service was nice and pretty fast. There was also a bar area seating if you didn't want the full hibachi experience.

Came here because we wanted to do a hibachi and this one was the closest to our home. Overall, very "meh." Service was fine and most items came out quickly. The chef couldn't have been less interested in putting on any sort of show, though, and the food was just okay. Steak was good, chicken and calamari were mediocre. Likely wouldn't come back.

This might be one of the worst meals I've ever had. Should have checked yelp first. They have an easy grift luring in business travelers.

I haven't been here in so many years. I brought my husband, our 3 children, my oldest daughter's husband and their 2 young sons. We had the best time. The staff was amazing, the hibachi chef was outstanding and our meal was plentiful and delicious.

As a Japanese person I was very sad. This is one of the only places that does teppanyaki anywhere in Boston. But I wouldn't consider this Asian food, they didn't even give us chopsticks. The teriyaki(?) sauce was off.... plus the dipping sauces were not good. An additional $3 for fried rice, teppanyaki should always include fried rice. Finally, the service. We barely had our waters refilled and they took 20 minutes to bring us our check after we finished eating.

This was the worst Japanese food I ever had. My husband had steak, I had sushi combo. Sushi was awful, I spat out a piece, it was chewy and not fresh. Steak was OK. The vegetables that came with the steak were like just what you can get at panda express. The miso soup looked like dish water that somebody had added one slice of mushroom to, there was nothing else in it no cilantro or anything, it did not even have miso in it. BEWARE the restaurant surreptitiously adds 18% AUTOMATIC tip to your bill, I noticed because I'm on a budget and I felt like the bill was about 20% above what it should of been, and thats how I noticed.

We got udon stir fry and udon soup and sat at the sushi bar. The food was good. The service was fine. The hibachi looked tasty and fun and the prices are reasonable. The sushi chef didn't get any orders the whole time we were there, and he stood behind the sushi bar watching videos with the sound on until his battery ran out. Overall, it was nice to have good food right downstairs in our hotel, especially since it's the only restaurant available within a mile.

We waited over an hour to be seated even though we had a reservation. The host originally told us it would be a 10 minute wait. He continuously told us (for the next hour) that they were cleaning off a table for us to be seated. Eventually I peaked around the corner and there were no open tables. Instead of lying, I would have appreciated them just admitting they messed up or other guests were overstaying their welcome. We finally got seated and our chef did less than the full hibachi experience. He neglected to do the sake part of the service and when we expressed our disappointment to the waitress she said she could see if she could get something off the bill. She came back and told us the chef said he had offered the sake and nobody responded. He did not once offer and left immediately after serving the food. She then proceeded to make excuses like "we look young" even though we had cocktails that we ordered in front of us. Unfortunately I would not recommend as the workers lie and do not respect giving their customers the best service.

Awful staffs with serious attitude, food quality is Okay but very high price , unlike other Tapenyaki restaurants, fry rice and noodles are not included in the meal , unprofessional behaviour of the waitress expect big tip , I was still eating she start collecting our plate , explain to her we are still eating, very impolite and rude , she won't stop taking our plate and arguing with us , I generally give 20% tip for an ordinary service , the bill was $185.00 , tip $25.00 she demanded more tip . I told her the service was not there , it's was very unpleasant diner at this awful place . From the front person to the cook , everyone carry an angry face ..I will never return

I never write reviews but the experience and the food at this place was so bad that I felt compelled to share it so nobody else has to waste money and time. We were in Cambridge visiting colleges and staying at a Marriott Courtyard in an area with limited dining options. Unlike most Marriott's which offer a restaurant/bar option run by the hotel, this restaurant rents space from the property and is the only non-breakfast place to eat onsite. One night we got back too late to head out for another option so we went across the lobby to Bisuteki for dinner despite the series of negative reviews we saw on Yelp. Once again, Yelp doesn't lie! To start off, the overall ambiance is flat out dour. Think outdated bar decor and furniture. Multiple members of a stunningly lifeless staff were hanging around near the entrance. Not one of them greeted us beyond a "where do you want to sit?" Not one of them looked happy. Because there was nobody else in the place and she apparently had nothing else to do, our waitress came over as we sat down and took our drink order. My $9 Sapporo Silver Can beer was delivered nearly at room temperature. My son's $2.50 Coke was in a small glass packed with ice leaving him with about three sips worth of actual soda. We should have left at that point but hunger is a powerful thing... Before I go on, let me state that both my son and I are Japanese food fans and eat the cuisine regularly so our thoughts on this meal came from a solid knowledge base. I ordered the $30 Deluxe Sushi Dinner and my son had the $27 Grilled Teriyaki Steak. Both were awful - literally the worst Japanese food of any kind that we have ever had. There is simply no other way to say this. My 10-piece sushi dinner was worse than pre-packaged supermarket nigiri served past its expiration date. The pieces were paper thin, dry, chewy and tasteless - everything you don't want from sushi. The miso soup that came with the meal was diluted and lukewarm. It was like drinking warm, cloudy salt water. The accompanying salad had been pre-made and came with a lump of dressing that had congealed. I could not discern exactly what the dressing was upon taste. A small bowl of white rice was also included, My son suffered through the same weak miso soup but left his salad untouched after seeing my reaction to it. The steak was the saddest piece of meat I've ever seen in a restaurant. This small piece of sliced beef sat in the middle of a circle of wilted, super soft steamed vegetables. The steak came drowned in a cloying and lukewarm Teriyaki sauce. The sauce so overwhelmed the steak that there was no actual steak taste. It was like chewing sauce that had hardened into a meat-like texture. As bad as the food was, the overall attitude and vibe of our server was worse. We asked for chop sticks for my son and she tossed them at us across the table as she walked by. When the check arrived, it was literally dropped on the table. There was no "how was your meal?" (a question I would have welcomed) or "would you like anything else?" I guess she must have known the answer to both of those questions in advance so why ask. I consider myself a good tipper but nothing here warranted a tip so none was left. Given the subterranean caliber of the food and unpleasant combination of surliness and lack of effort put forth by the staff, the only other thing I can say is summed up in four words: Do. Not. Come. Here.

OMG, this place blatantly lies to your face. I ordered the "surf and turf" which in the menu the description says "lobster & filet mignon", and I specified medium rare for the steak. It costs $39. What comes to shock me was a $15 Panda Express style order like this. The steak was chopped and pan fried and way overcooked, and the seafood was several shrimps mixed with chopped lobster meat. This is blatant misrepresentation and deserves a more official complaint/report. To make matters worse, a 18% tip was automatically added to the bill without my consent. I've never experienced something Iike that for a 2-person dinner. I'm sure this place would die pretty quickly if it weren't for the hotel vouchers which could only be spent here.

5 stars period. Food was delicious and our chef was cool af. His name was Andy and he was a dawg. He also sprayed Sake all over my face but it was cool cuz it was alcohol and im alcoholically proficient. The whole place was great and me and victor and Rosali and Chloe and Amelie all had a great time!!! We'll be back soon Andy!

Come with the right attitude for a fun show, as they cook the food, squirt sake in your mouth, and generally perform a fun time

Birthday dinners! "Japanese" no, but fun!/ NO-SALT on request BIRTHDAY PERSON GETS A FREE ENTREE with ID! This is the place to go with a mix of ages, various food preferences, people who don't know each other well- the teppanyaki table cooking is part of the fun. I wouldn't go to a teppanyaki restaurant for sushi though, and it's NOT an authentic Japanese restaurant by any means. The table cooking is best, and you can order Chicken, Shrimp, Steak, etc or a combination, with vegetables. The sauces are super sweet/super salty, and the soup is salty broth not actual miso- BUT it's fun to watch the chefs slicing and flipping the food around in front of your group, and the last time I went there, I caught the shrimp the chef tossed at my mouth! Stick with beer, or expect a sweet genero-punch cocktail. LOW SODIUM- if you ask specifically, they will cook your food separately and not add salt/soy sauce. It's cooked in front of you so you can be sure. A nice option to go out with anyone who's on salt restriction, or wants healthy cooking. First date- if the people have a sense of humor, it's great. There's lots of tasty food, and a fun if somewhat lived-in atmosphere, but it's NOT a fine-wine-list type of place. Staff ranges from hurried to very engaging. Easy-access location between Boston & Cambridge with ample parking, around the corner from Trader Joe's and Microcenter too!

Fun night at this restaurant. Food was good and the staff was attentive. The parking was a bonus

This restaurant has mediocre taste, and there's a mandatory high-tip requirement. Chicken Teriyaki

Decent Hibachi place with the typical teppanyaki options. Our chef was a little less interactive than the other tables, but was overall a pleasant experience. The food was perfectly cooked, good amount of veggies and rice, and reasonable prices for the quality of food. Would consider coming again, but would hope for a slightly better experience.

We've been coming here for years. Just recently, they have gone down hill with their quality for food and service. Their pricing has increased significantly and definitely does not coincide with their quality of food and service. We'll be finding another hibachi restaurant to go to from now on. Disappointed as this has always been our go to for hibachi.

Wow. For hotel food this was surprisingly good and affordable. Why the leave the hotel if you can just order and get the food on the first floor and add it to your hotel room. My order was made really fast. The sushi was fresh and the noodles were tasty. I ordered the salmon, eel, and ikura nigiri, and also a yaki udon. Great choices from the google reviews. See pics for proof!

Glass half full perspective: Convenience of being accomodating to residents staying at the Courtyard Marriott and food quality is okay. But keep in mind... Takeout- Portions are weak considering the price. The fact that takeout order had less than half the normal portion of rice in the container and the sushi only having 5 pieces per roll made me sadly disappointed. I would definitely not recommend unless it's the only thing open, at least for the takeout. Seated service might be better. Food quality- Slacking. I've honestly had better Teriyaki sauce out of a bottle.

I hadn't gone to a teppanyaki place in a long time. Came here for my cousins birthday for lunch and I thought it was A fun experience. They had some lunch specials, so I ordered the filet mignot. The beef was surprisingly cooked pretty well. And the fried rice was well seasoned. Overall good experience!

Don't let the hotel lobby entrance fool you, Bisuteki Japanese Steak House is the real deal. The hibachi service was entertaining, even if the flames made me shout with furious excitement once or twice. If you like eating food, you're in for a treat. Piles of it, hot off the grittle, right onto your plate. Bisuteki Japanese Steak House is the perfect place to celebrate a birthday, which we were not doing during my visit there, but was an unrelated thought that occurred to me upon reflecting on my experience. Make sure it is your ACTUAL birthday if you do decide to do that, however. This is the type of place where people feel like they can stretch it, or outright lie about when their birthday is, and that behavior is downright reprehensible in my opinion. My birthday is October 2nd, and you will see me here. On that day.

The food was average at best, service was less than, and the restaurant could use a through cleaning. It was a poor value for the money. If you're just looking for convenience then you'll find it here. If the rest matters venture out a bit there are plenty of options.

Great sushi, especially for us vegetarians! Service was prompt, friendly, and generous!

Do not come here. Quality of food for the price and service are both not worth it. Came here for dinner on a Monday night and the service was questionable. The waitress only took half of an order for one of the people in my party and was gone for a while to then bring out that half order. I ordered two special maki rolls (dragon and spider) and they were decent. The chef cooking our hibachi didn't give everyone an equal portion of whatever they ordered, as in someone in my party received no steak, no shrimp, barely any fried rice, and no veggies. When we told the chef he skipped someone, the chef seemed annoyed and honestly, looked like he did not want to be there. He put on half a show with the fire and eggs and really just called it a day. Food overall was average and for the price we paid, we will definitely not come back.

Came here for a birthday dinner. We arrived on time but proceeded to WAIT AN HOUR AND A HALF TO BE SEATED (reservation was for 7:30, we didn't get seated until 9). We waited at the bar and ordered multiple rounds of drinks and then WERE TOLD WE HAD TO GET UP so others could sit there! Like where do you want us to wait if not at the bar not to mention we are ordering drinks? When we finally were seated, they sent a chef to the other side of the table before they sent one to ours even after how long we had been waiting. At the end of the meal, we were told they would take 15% off the bill which is completely INSUFFICIENT for how long we had to wait. When we expressed that that was not the appropriate compensation, they threw in a free entree for the next time we came (yeah right) and told us "it's not your actual birthday" (it was 2 days later). I mean so rude. Not to mention we had another reservation afterwards that we got charged for because Bisuteki made us so late. I've never had such a terrible restaurant experience.

A fun experience, although certainly not the best teppanyaki I've tasted before. It wasn't super flavourful!

I'm not a fan of hibachi dining. Noise, throwing food and generally feeling as if you're making your chef dance. It's everything I don't like about eating. Fortunately, Bisuteki has regular dining at tables and they also have some seating by the sushi bar. Dining with a colleague, we did the table thing and we were both happy. I decided to split my meal with a plate of soba noodles and a sushi roll. The noodles were served piping hot and nicely grilled with the chicken fully cooked and vegetables still crunchy. Ideal. The Rainbow Roll was tasty and fresh enough. Service was good and the restaurant is nice. As long as you don't mind the occasional flash of a fire at one of the hibachi grills and the folks sitting at that table shouting and clapping. Hey, that's what they do here. [Review 9861 overall, 1439 of 2018.]

Food was awesome!! We had a party of 9 and we all got teppanyaki(chicken, steak, scallops, shrimp). I think the chicken was a fan favorite and the fried rice was awesome. The chef was fun with all your typical hibachi fare, onion volcanoes, sake and entertainment. Highly recommend!

Hubby did not want to venture out for dinner due to long drive so forced to be here. Wish I had known the Trader Joe's was across the parking lot! So, ordered the chicken teriyaki entree. Was going to have a sushi boat but decided against this given that the fish is not fresh and reviews by fellow yelpers. Not an ounce of flavor and dry white meat chicken. One positive was the vegetables. Plenty of broccoli, carrots, zucchini and one shitaki mushroom. Not an ounce of flavor. Grilled would be good versus boiled. The special soup was the standard miso soup. The tofu was neaty cut into tiny cubes and the seaweed was fine. Not too salty. Salad with house dressing wasn't bad. The sauce had a nice ginger taste. I used the leftover sauce to flavor my rice. This is a place for a group celebration at the hibachi table and nothing else. Service is lacking. No personality at all. Very blah. She seemed unhappy. Travelers beware. Go to Trader Joe's if you want to go for a walk. Walking is good! If the owner is reading this-. Please go out to a legit Japanese restaurant and order chicken teriyaki. It's not that hard.

Pretty much a regular at Bisuteki. Good hibachi is hard to find in the Boston area, and the food here is great. Great service, great food, consistently. I highly recommend. Also, they validate parking in the hotel lot/garage.

Long-time favorite Teppanyaki place. Food options are typical for Teppanyaki, but their mustard dipping sauce is unusual and delicious, and they have a very creative cocktail list. I've always found the chefs here to be quite entertaining even relative to similar Teppanyaki places. They also validate for free parking!

The food is decent but this place does not offer a complete hibachi experience. No catching food in your mouth, no sake squirt, no volcanoes etc... if you're coming here for food, fine, but go somewhere else for the experience. We got the B52 roll and it was toxic. FAR too fishy. Made members of our party nauseous and just didn't taste good. Also we had a 6:45 reservation and weren't seated until 7:15 But they play fun music if it's your bday

Not great but it is in the hotel we are staying at. We just wanted chicken and fried rice. Was told no, we can't do that. Ok. The lady recommended the chicken teriyaki. I told her I only want chicken and rice. No sauce, no sides, etc. and she said sure. I should have listened to my gut. Got our order and the chicken had teriyaki on it. It was over veggies and we had salad and soup. The salad and soup unfortunately went to waste. The teriyaki sauce wasn't good and the fried rice was very bland. Not impressed.

I came here with my family for my birthday. The chef and the waitstaff were very friendly and super sweet to us. We ordered filet mignons, chicken, lobster tails, scallops, calamari, and salmon. All were very tasty. I was surprised at the end that I got a tasty cheesecake with a lit candle with some music for my birthday. Bless their heart for making my birthday memorable. Thank you for everything! I definitely highly recommend this restaurant for good cooking entertainment and food.

Lunch was good. Good price and awesome good. It is a lot for lunch so you'll be full til dinner. The soup was pretty good. I had steak and chicken and it was great. Service was fast as well. Pretty cool decoration. I'm sure it is nicer for dinner wince you can see the chef cooking it all in the middle of the restaurant.

Under whelming experience! Poor service, over priced menu and everybody was in hurry mode.

The restaurant treated us terribly despite having made a reservation for 18 people for a birthday dinner. They gave away our reserved table, causing the 18 of us to wait around for an hour to find out that the wait was indefinite at that point. The hosts of the birthday eventually ordered takeout from somewhere else and had us all come to their home. This was an awful experience; save your time - go somewhere else.

Ok food Slowwwwwwww service I was literally the only person there when I walked in, by the time I left it was packed, a lot of hibachi customers, so maybe they got overwhelmed

Service was bad, and they came and hounded us to give more tip for giving less than 20%. Extremely uncomfortable. Food was also very poor quality. Do not recommend. Trader Joe's prepared food is better deal honestly.

We tip out the hibachi guy ($10) in cash after food is prepared. (And sushi chef $5 directly as well)- Then we get bill, completely overcharged but we don't fight it. Tip 20% between the cash tip and card tip. The waiter comes over in front of the entire table and demands we tip more- we explain we also tipped in cash and hes trying to explain why he's demanding more of a tip. We continue to explain WE TIPPED IN CASH DIRECTLY TO THE CHEF plus an additional $15 for the server (who took 30 mins to bring one drink)- between both cash tip and card tip equating to 20% of the bill. Even the other patrons at my table were appalled. Rude and honestly a shake down for mediocre service- a tip is not guaranteed and if you are being tipped 20% you should not shake down your customers for more. Do not recommend.

Oh my goodness! Exceeded expectations. Great hospitality and service. Came here to celebrate a birthday and they took such great care of us. On a Wednesday evening and the food came out so fast and was delicious! So happy to finally find a hibachi place in Boston area...They even took care of the birthday meal. It was awesome. Jackie and Mendy took such good care of us. We thank you! Highly recommend.