Bitty & Beau's Coffee

I have to start my day with coffee so I can functions better and the hotel that we stayed didn’t have a good coffee for me. My hubby searched and brought me here. The place looks comfy to sit, hang out with cup of coffee. We’re both was just ordered regular coffee nothing fancy and yes the coffee was good much better than a hotel coffee for sure. And I realized they have it in other locations near where we live in Bethlehem Pike PA.. will definitely check that out too to explore the frappes.

Bitty & Beau's Coffee is more than just a coffee shop; it's an experience that warms your heart. From the moment you step inside, you're greeted with smiles and genuine enthusiasm. The baristas are incredibly kind, patient, and attentive, making every customer feel valued. The coffee itself is top-notch, expertly brewed and served with care. But what truly sets Bitty & Beau's apart is its mission. Knowing that it's a place that champions inclusivity and provides meaningful employment for people with intellectual and developmental disabilities makes every sip even more satisfying. It's a place where you can enjoy a great cup of coffee while supporting a fantastic cause. If you're looking for a place that combines quality coffee with a heartwarming atmosphere, look no further than Bitty & Beau's. It's a must-visit that leaves you feeling good about your purchase and uplifted by the positive energy.

Inexpensive but extremely high quality—everyone was so sweet and welcoming, and though we were the last customers of the day, we were encouraged to stay anyway and relax as they cleaned. We didn’t feel rushed at all. Their frozen chai latte was so good and their iced coffee is truly something else. Everyone working here has some sort of intellectual disability, so it gives them a chance to show what they can do, that they’re more than what some diagnosis says. It’s a beautiful, calm atmosphere with wonderful people. My sister and I will most definitely be here again.♥️

It’s a Nice coffee shop with a pleasant atmosphere, but unfortunately, the smoothie we ordered didn’t meet our expectations.

We love having our coffee here. It is served by very caring individuals that always have a smile on their face and positive attitude. I feel good coming here. It’s a cozy little place and the coffee and bagels hit the spot every time. I’m not a fan of the larger chain coffee shops, and although I believe this is a smaller chain, it certainly feels like a mom and pop spot.

Make sure to visit Bitty & Beau’s when you’re in Downtown Annapolis! This place is an absolute gem — not only is the coffee and food consistently delicious 😋, but it’s also supporting an incredible cause. The manager is fantastic — warm, welcoming, and clearly cares about both the staff and customers. The coffee shop is always clean, well-run, and full of positive energy. You’re always greeted with a smile 😊, and you’ll leave with one too. Don’t miss it!

My husband and I stopped in to try this coffee shop and we were both impressed with our drinks and fast service! Will be back again!

I had the iced Chai and a fruity loop marshmallow treat. Everything was very good, everyone was so nice and the drinks and food came out quick.

It's a Nice coffee shop with a pleasant atmosphere, but unfortunately, the smoothie we ordered didn't meet our expectations.

Bitty and Beaus Coffee in Annapolis is more than a local coffee shop. It is a place where excellent coffee meets a powerful mission and creates an experience worth talking about. Located on Dock Street, the shop greets every guest with genuine warmth. The drinks are consistently well made and the baked goods are spot on. What really makes this place stand out is the team. Every staff member brings energy, kindness, and pride to their work. It is clear they enjoy what they do and take real care in making each visit feel personal. Bitty and Beaus was created to provide meaningful jobs for people with intellectual and developmental disabilities. That mission comes to life here. This is not just a place to grab coffee. It is a space where people are valued, smiles are easy, and community comes first. If you are looking for a feel good stop with great coffee and even better people, this place delivers. You leave with more than a good drink. You leave feeling better about the world.

I have heard about Bitty & Beau's and that they employ people with disabilities, many with Down Syndrome but also some with Autism which me and my wife have, as well as other disabilities. We met here with a former supervisor of ours and loved the drinks and pastries. The ambiance is great and while a little loud, it is still a great place for conversations. The staff is all very friendly and their merch collection is amazing as well. It is too bad the Georgetown, DC location closer to us closed before we had a chance to go but this is a great one right on Annapolis City Dock.

A nice location in the heart of downtown Annapolis, friendly service, good amount of seats inside, and a simple menu. I put a pin on their map wall since I live in Austin, TX. I ordered an iced almond milk latte with spiced brown sugar syrup. My mom got an americano and you could taste the quality. Happy to support 'a human rights movement disguised as a coffee shop' anytime :)

My girls enjoyed their bagels. But the issue I had was with the female blonde barista. The barista snapped at me when I went to get my coffees after she called out my card because I said the order was missing a bagel and basically yelled and told me to leave it because it wasn't ready. I understand that the employees may have disabilities (which I'm glad the business supports) but snapping at a customer (not from the area) is not acceptable.

LOOK WHAT I FOUND.....another Bitty & Beau's location! Like every other location, it is a unique coffee shop that employs beautiful individuals with intellectual and developmental disabilities. During today's visit, Heather tended to us and did a fabulous job. Heather's coworkers did an exceptional job, as well, with preparing our orders and it was fun noticing all of the happy customers throughout the shop. Be it the Bitty & Beau's in Annapolis or throughout the country, please give them some love and enjoy their wonderfully crafted products.

I visited Bitty & Beau's last week. I arrived in Annapolis a little early for a meeting and decided a walk in the fresh snow for a coffee was the best way to spend that extra half hour I had! Bitty & Beau's is a chain. Their tag line is "a human rights movement disguised as a coffee shop," because their goal is to provide jobs for people with intellectual and developmental disabilities. They employ more than 400 individuals with disabilities at their locations nationwide (the first location was in Wilmington NC, but they now have locations in several states). This location of Bitty & Beau's is right in the heart of historic Annapolis, just off the city dock, right by the Main Street circle. It couldn't be more convenient if you're touristing around Annapolis. I stopped in, ordered an Americano, and took it to go so I could enjoy a walk before my meeting. The Americano was great. The service was great. The space is large enough that it wouldn't be a bad place to set up with a laptop or a book. My only qualm (and it's such a minor one) is decor/ambiance related. It feels very dark inside, like you're in a basement even though you're at ground level. It's a long space with only windows in the front, but I think the paint colors add to the lack of brightness in the space. Not a big deal, but it might not be the best place for working, studying, or reading, since it isn't the brightest space. It isn't often that I write a review that covers the mission of the business in addition to the food/drink, service, and ambiance. But Bitty & Beau's is one of those places that are doing something different, something intentional that sets them apart. I enjoyed my coffee and my visit and will happily return the next time I need a coffee in the area!

While Bitty & Beau's is a regional chain of coffee shops, this particular visit was to their shop in Annapolis, and if was memorable in all the right ways! If you're in town and want a hot coffee (or something else) THIS IS THE PLACE TO GO! Their website refers to Bitty & Beau's Coffee as a "human rights movement disguised as a coffee shop, where people with intellectual and developmental disabilities are valued in the workplace!" All that might be true, but in addition, it's really a great place to get a cup of coffee, a hot chocolate, or a cold drink, and get to know they're very special and enthusiastic employees! If you're in Annapolis, and you DON'T stop here, think of it as an opportunity wasted! The people behind the counter are fantastic. They do a great job making the perfect beverage, AND their enthusiasm will LIFT YOU UP! I can't say enough about the ambience. It's a welcoming shop with enthusiastic people and great beverages and a few sweet treats as well! Are you there yet? What are you waiting for....GO!

Bitty & Beau is such a wonderful concept. This is a coffee shop that hires intellectually disabled individuals to work in their stores. The Bitty & Beau name comes from the founder Amy Wright's two children of whom both were born with Down Syndrome. The first store opened in 2016 in Wilmington, North Carolina. There are currently 18 Bitty & Beau stores, across 11 states. I recently went to their location in Annapolis, Maryland. The inside is very cute with images of all of their locations. It was a bit dark, without any natural sunlight coming through. There was a young man named Max working here, there was no way you could miss him, even if you tried. He immediately yelled "Welcome to Bitty & Beau's, what can I get for you?" Long before I had a chance to even glance at the menu. He kept yelling, and said in five minutes he'll be leaving. I asked if he had lemonade. That didn't get me a response so I got an iced coffee. I also got some coffee beans to brew their coffee at home. This coffee was very tasty. It was pretty rich and flavorful! It was equally as tasty when brewed at home. While this is a wonderful cause that they're doing at Bitty & Beau's, a little more patience and kindness towards customers would be so much appreciated.

There is limited street parking which is free until 10am and then metered. The interior has a cool coffee hang out vibe. I love the mission of the organization to provide job opportunity to individuals with a disability. Everyone was friendly and we chatted prior to placing my order. I ordered an iced white chocolate mocha and while it wasn't the best I have had, it was decent and I think the coffee is good. I would come back.

A wonderful welcome from the staff soon as you walk into thru the door. Grateful menu selection even if you are not a coffee drinker. A cool bar you can sit at and enjoy your drinks and snacks. Highly recommend this cool spot.

I was waiting for my daughter's bus to arrive for our field trip to Annapolis and had a few minutes to kill. I saw Bitty & Beau's Coffee and decided that was the place to do it. According to their website, Bitty & Beau's is a "human rights rights movement disguised as a coffee shop". This means they hire employees with intellectual and developmental disabilities to work at their shops. When I entered the shop, there were four people working. I was greeted by a man at the register. I ordered a Cold Brew with Oat Milk and was handed a queen of clubs. A second employee made the drink and two others were working together to call out the orders. My cold brew was out quickly. It was good. The price was reasonable. The only thing different at Bitty & Beau's Coffee compared to my normal coffee shop experience was who took my order and served my drink. That's a human rights/coffee movement I can get behind.

This establishment is awesome and we wanted to support because they hire people with intellectual disabilities and support the human rights movement which is why we stopped by. Ironically the "normal" employee who works there was UTTERLY RUDE and left us with disdain and walking out of there with a bad taste in our mouths. Didn't catch her name- long black hair ponytail and just bad manners and HORRIBLE CUSTOMER SERVICE. Its 95 degrees outside- in the middle of an excessive heat wave- ordered two orders of 4 shots of expresso over ICE with almond milk in 24 oz cups. They put them in tiny cups with lids- it was still warm. Told them it was wrong. They rude girl threw our cups and poured them out - put them in a small cup not enough ice. Had to let them know again that there was not enough ice- wrong cups. She angrily shoved more ice into the smaller cups. Meanwhile all the other workers were kind and wishing us a good day. Learn your manners girl- those bad vibes won't get you anywhere.

I really like this coffee shop. I had never heard of the business until walking by but they employ disabled persons. The drinks are good and the interior decorations are cool

This place will make you appreciate what they do! They have a great mission to change the way we think about people. They hire workers with disabilities and get them a job! The coffee is very good. The espresso is creamy and we'll balanced. The inside is decorated so nicely and they have thought of every touch. I highly recommend this place for their coffee and for their mission!

The food was really good, the costumer service was really good, and it's was a fairly quiet establishment, and the workers were really nice

Loved it here! Great service and delicious coffee. A great mission and even better people.

Good coffee, great mission. We were enthusiastically greeted right when we walked in. The ordering process was efficient and easy. We were handed a 6 of clubs playing card to identify our order when it was ready. The atmosphere is sleek yet welcoming and cozy. The coffee shop is a growing chain that employs individuals with intellectual and developmental disabilities. I was happy to support this business, while enjoying a very delicious almond milk latte, gluten free cookie and excellent service!

We took the kids to Annapolis for the morning and needed coffee when we got there. This place stood out in the reviews and for good reasons. It's a cute little shop in just the right place near the harbor. They had fantastic coffee. My double espresso was jut a bit bitter with some dry cocoa notes in a way that I almost never find outside of great coffee shops in NYC. The kids got _amazing_ hot chocolate with whipped cream. My wife really enjoyed her dry cappuccino, although she said it could have been a bit dryer. Beyond that, they had a really nice wooden high-top bar by the window where we could look out and see the boats. It was empty when we were there and far from the other people sitting down, so we could hang out and drink our stuff with our masks down without worrying about having unvaccinated kids (because they hadn't been able to get the their shots yet). To cap everything off, I loved the disability supportive message of the shop. Will definitely come back if we're there.

Absolutely love that they hire amazing workers with special disabilities. The place is beautiful and I loved the map on the wall at this location. My drink was delicious. The only issue would be I asked for almond milk and it was made wrong. I have a dairy allergy and had already left.

I absolutely loved this coffee shop that I stumbled upon while in Annapolis. We had caramel lattes with oat milk and extra sweet ! Lovely and super clean shop that I will absolutely make it a point to visit again! Loved the people and the service too

Such an adorable coffee shop with amazing coffee and service! Highly recommend it for a hot coffee, Iced coffee or iced lemonade on a hot day! So many great merchandise as well.

Delicious strawberry smoothie and delightful staff! Instead of an order number, you get a playing card so make sure you know your suits!

Great fast service provided at a busy time of year. Guests were expected to know their structure... don't ask questions!

I came in on a Sunday around 3:45- granted while waiting in a line with one customer in front of me- I found out they close at 4. I ordered a black decaf coffee and a mocha latte. Regardless of the time and the recognition this place clearly has plastered outside, This doesn't excuse the cashiers rude attitude toward the customers in front of me and the ones that entered right before 4. The front fire remained opened till 4:15. My issue was the order was done wrong and when I pointed it out the associate was annoyed. Also the cashier was rude to the customer in front of me and those that entered right before closing time. She was conversing with the other associates that we close at 4, where everyone sitting can hear her. As the customers approached the cashier she said we are closed- even though it wasn't 4 yet and then the customer must have said something I don't hear and the cashier responded "you can come back tomorrow or the day after bye" and turned around and said " I'm done today" to which her coworker wanted to give her a high five. Who I assume was the manager just stood around while this happened and then asked the third employee to start cleaning out the machine. As a person who is a coffee lover I don't care HOW good your coffee is- which in this case is ok. It doesn't warrant the rude attitude toward the customers that were present or those that came in before or after closing ( the front door was still open). It's not a spot I would visit again or recommend.

Great coffee and service. Very nice spot to lounge on Dock street. Special place with a very special mission. We loved it and will visit every time we are in Annapolis.

Awesome customer service & greeting upon arrival!! Top notch way to make us feel welcome!! Coffee was amazing!! I LOVE lavender & so happy they had a lavender latte for me!! The ambiance was superb, location fantastic, drinks and service top notch!!! Go here

Love this place for both their product and their mission! They seem to really care about people. They employ several amazing people with special needs, and every employee there is very friendly and helpful. They have a good selection of both hot and cold coffee drinks, as well as chai tea and fruit smoothies. They also offer a variety of muffins and have lots of tshirts, hats, mugs, etc. for sale. I got an iced coffee and it was excellent! Also, I was very appreciative of the fact that they had almond milk on the counter to add to any drinks. Perfect for those who have a dairy allergy/restriction. Decaf hot/iced coffee is also available. 5 star experience, would love to come back and support them again!

Well worth 5 stars or more! I've visited 2 other locations of Bitty & Beau's in different States and have been impressed with all 3. Amazing customer service! Annapolis location is brand new, 3 weeks old. Manager Megan can't be any sweeter! Cute lil guy at the register. They give you a playing card when you place your order. Another cute lil guy calls your card out, Ace of Dimonds, at the other end of the counter. Delicious muffins and Chai Tea Latte. Looking forward to returning many more times to support!

Wonderful coffee shop! Opened yesterday and has a great story and feel. If you want more than just a cup of coffee you'll need to stop in here. The location is where the old downtown Starbucks was. And the inside is clean, contemporary, and beautiful. The company hires baristas with disabilities to help this community have places to work. Their website indicates that over 80% of people with intellectual and developmental disabilities are unemployed across the nation. Wow. And then comes along this family and creates jobs and an amazing experience for all. I enjoyed my visit. I ordered an americano as there was not an alternative milk for me (I oat or soy only). They do have almond milk and skim milk. Max took my order and did a lovely job. Everyone still seems to be learning but doing amazing. I look forever to seeing the development of this place and seeing how well It will fit into the Annapolis community! Welcome Bitty and Beau's! We are happy you're here! Oh and my americano was delicious. And they also offer some muffins for foods. And they also do cold beverages and shakes. Enjoy!

Was walking around Annapolis on a beautiful day when I stumbled upon Bitty & Beau's. Cold brew was excellent! Customer service is fantastic! Will definitely be back!

Feel good coffee shop. Open about 2 weeks. And staff getting trained in a gentle supportive way. Some of the systems still being worked out. Coffee was good. Had a chocolate key lime cookie from a package. Also good, but buying prepackaged food in a coffee shop loses a bit of the experience. Lots of good work being done by having this coffee shop-advancing those with challenges. Will definitely come back to sit and drink coffee while looking out the front window.

Delicious drinks, cute shop and top notch service! Bitty and Beau's is the perfect place to stop for a hot or cold drink and a fresh pastry. When I visited I had a muffin and an iced tea. Both were yummy. I really love how the employees personalize the bags and cups with short notes. It makes the experience feel more personal. On the day I stopped in I lucked out and had Michael serve me. He is one of my good friends from Special Olympics Maryland. He was very welcoming and prompt. He also hung out and we had some good conversation where there were no customers at the register. I love what Bitty and Beau's stands for and how they foster a completely inclusive environment. I will be back!

Bitty and Beau is a hit for us! Awesome service and friendly people, shout out to Michael for making us feel welcomed. The caramel and mocha latte was a great pick me up. I love how they inclusive and open this cafe is and giving people with special needs opportunities to work and be independent. This is a place that the world needs and hope for more places to open up this idea.

Wonderful place!! Great coffee and a great mission that they have to give folks purpose in their lives when so many in their position get stuck in a corner! I truly love this coffee shop and will keep coming back as long as they're here. Great service, really nice people, I just can't say enough about what they bring to our community!

Beautiful interior, beautiful people working there, and extra special smiles that make your coffee even better.

Such a lovely coffee. Beautiful setting, right next to "ego alley" where all the ships dock. My drink was great, the service was exceptional, and the ambiance was perfect. Come grab a drink, support a great message, and enjoy the view!

After a very sweaty August afternoon exploring the Main Street in Annapolis, my friend and I were desperate for some AC and iced beverages. We thankfully forged past a Starbucks, because I had seen Bitty & Beau's earlier in the day (no hate to Starbucks, but I love trying local options). This coffee shop (originally started in NC, according to their website and now operating 23 shops) employs people with various intellectual and developmental disabilities, which was so cool! They have a special system for calling drinks: instead of taking your name (which is frankly painful at any coffee shop), you get a playing card and then they call your card at the bar. So much easier! I was the Queen of Diamonds and my friend got the King of Clubs. She ordered an iced latte and I got an iced chai latte. Both were made super quickly and were delicious! Our cups even came with little inspirational messages, which was so cute! They have a good amount of seating and the vibes inside were lovely. They also have a ton of merch like t-shirts and stuff, which all looked awesome. It made me wish I lived closer to a Bitty & Beau's, but I'll definitely be back next time I'm in Annapolis!

I LOVE this place and stop in every time I am in town. Not only is the coffee delicious, but I get the pleasure of meeting their amazing staff. Stop in for coffee, a snack and a beautiful reminder that we are all better when we are inclusive.

I opted for an iced vanilla latte and it was delicious! Though they seemed to be understaffed, the staff worked really hard to make sure that everyone was served in a timely manner and it was definitely worth the small wait we had! Highly recommend!

This is a neat little coffee shop just off the waterfront in Old Town Annapolis. The coffee's as good as the service but what I truly like about this place is that it employs special needs people. That, if nothing else makes this place worth taking your business to. They aren't all just standing around either, they actually do work. It says a lot about a business willing to do that and not just pay lip service to the idea of it. We typically come here after a meal at the Choptank and a stroll along the waterfront.

The coffee here was so tasty. Everyone working was so nice! The interactive map was a cool touch!

Great coffee and lemonade in a setting that has great energy for people of all abilities. When I ordered the staff were warm and asked informed questions to get my latte just-right. We were there on a bright, hot August day, so we also had a lemonade smoothie that was almost like lemon meringue pie- a great treat. Indoor seating is available, with a bit outside, but it's right on the water so we opted to carry out, with some great T shirts (got a 3x for a friend, which was a win) and a pound of roasted coffee beans. This is my new favorite coffee spot, and we will be here when the legislature cranks back up!

It's more than just coffee, it's a story. Hiring individuals with intellectual disabilities, Bitty & Beaus helps provide a safe, friendly, warming environment to learn typical job skills, meet the community, and share knowledge on the 'best cup of coffee'. I ordered a Toasted Marshmallow coffee with skim milk. My calling card (the system they use for order # pick up) was the King of Hearts. When it was my turn, Mike-behind the counter had a great conversation with me about the King and Queen of Hearts. The level of personality of the workers is something you miss out on at big name grab-and-go coffee shops. It is a very home-like atmosphere. It was nice to hang out enjoying my coffee and warm muffin baked fresh!

Such a cute cafe with a nice interior All of their cafes are run by people with disabilities. Coffee was tasty!

I loved this little coffee shop. I enjoyed a small dark roast coffee and a lemon/cranberry muffin and it was the perfect way the start the morning. The staff were lovely and very accommodating. Love the message of inclusion and empowerment.

Excellent experience! We had the Americano and hot chocolate, along with a chocolate chip muffin. The muffin had a hint of cinnamon which was perfect! Staff was very friendly and the venue extremely clean! Two thumbs up! We will be back!

Bitty and Beau's was a wonderful stop during a work trip in Annapolis. It's centrally located in a tourist district, but as soon as you walk in, you feel like you're at home. Seating was available at the coffee bar and there were several souvenirs that one could peruse while waiting for coffee. I ordered a latte with sugar-free vanilla syrup (I try to cut the sugar where I can), and it was quite tasty. I've already suggested this place to a friend! Would definitely come back. Excellent service, excellent latte, and an excellent mission!

This place is just a two minute walk away from where I was staying at during the weekend. The servers are all full of joy and passion for their work. Their beverages are also satisfying. I ordered their cappuccino on one day and their latte the next day. All customers here seem to have a good time. I would come here regularly if I lived here.