Bitty & Beau's Coffee

While visiting Florida, my sister insisted that we make a stop at Bitty & Beau’s Coffee—and I’m very glad we did. It was actually in the opposite direction of our travel plans, but we made the detour anyway. We only intended to grab a quick coffee to go, but before leaving we took time to look around and learn more about the story behind this incredible place. Bitty & Beau’s was founded by Amy and Ben Wright, parents of four children—Lillie, Emma Grace, Beau, and Bitty. Lillie has autism, and Bitty and Beau have Down syndrome. After learning that more than 80% of people with intellectual and developmental disabilities are unemployed nationwide, the Wrights created a coffee shop where people with disabilities are valued and given meaningful employment. The original location opened in Wilmington, NC in 2016, and the mission has continued to grow. The coffee was very good, but what truly makes this place special is the atmosphere. You immediately feel the warmth, pride, and purpose the moment you walk in. This visit really hit home for me. This would have been an incredible place for my brother to work, had circumstances been different. If I lived near a Bitty & Beau’s, it would absolutely be a regular stop—not just for the coffee, but for everything it represents. Highly recommend stopping in if you have the chance.

I stopped by Bitty & Beau’s in San Marco today, and what I expected to be a quick coffee run turned into one of the most uplifting experiences I’ve had in a long time. The chai tea latte was absolutely delicious—smooth, perfectly balanced, and made with so much care. But honestly, the coffee is just the beautiful bonus. This place is so much more. It’s a human rights movement disguised as a coffee shop, and you feel that the moment you walk in. The team members—individuals with intellectual and developmental disabilities—are genuinely proud, warm, and incredibly skilled at what they do. Their smiles, enthusiasm, and attention to detail made my visit feel special and seen. Watching them work with such joy and competence is a powerful reminder of how much talent and heart gets overlooked in our world. The founders’ mission—to change the way people see other people, one cup at a time—shines through everything here. In a society where over 80% of people with disabilities face unemployment, Bitty & Beau’s is creating real opportunity, dignity, and belonging. It’s not charity; it’s smart, inclusive business that lifts everyone up. If you’re in Jacksonville (or anywhere near a location), come for the exceptional coffee, stay for the even better humanity. My heart is full, and I’ll be back often—not just for the drinks, but to support this incredible movement. Thank you, Bitty & Beau’s team—you’re making the world brighter, one welcoming smile and perfect pour at a time. 💙 Highly recommend. Go see for yourself.

Me and my boyfriend came here because we both love coffee and smoothies. But we weren’t prepared for th amazing atmosphere that came with it. We actually had another customer pay for our food because we didn’t know it was cashless. But everything about this place is every bit of amazing.

Loved my black Americano - smooth! My daughter loved her match and the little one enjoyed the hot chocolate. The atmosphere is welcoming and relaxing. Great meeting place. If you are in San Marco stop by!

f you're looking for a truly special coffee shop experience, you absolutely have to visit Bitty & Beau's Coffee in San Marcos, Jacksonville. Stepping inside, you're immediately welcomed into a warm and vibrant atmosphere that's as unique as the coffee they serve. The coffee itself was nothing short of awesome. My dirty chai was perfectly crafted, with a rich, smooth flavor that was expertly balanced. It was one of those rare moments where the coffee was so good, you wanted to savor every single sip. Beyond the delicious drinks, the customer service was truly amazing. Every person we interacted with was so kind, attentive, and genuinely happy to be there. In the rush of daily life, it's rare to find a place that makes you feel so present and at ease. The team at Bitty & Beau's has a way of making you feel completely seen and valued, and it was a grounding experience that went far beyond a simple coffee run. What makes this place even more remarkable is its mission. Bitty & Beau's is a business that's centered around a powerful purpose—it's a place where people with disabilities are valued and given the opportunity for meaningful work. Seeing the joy and confidence of the employees made my heart full, and it's a shining example of how a business can be both successful and profoundly good for the community. I can't recommend this coffee shop enough.

What can I say that hasn’t already been said about this gem of a coffee shop in San Marco, one of our favorite neighborhoods in Jax? We opted for Bitty & Beau’s over the Starbucks across the street and were so glad we did. Delicious coffees, very reasonably priced, wonderful staff, both special needs and non. Great atmosphere, and certainly a great story behind its genesis and mission. Plenty of merch as well, quite pricey, but perhaps it contributes directly to their cause. Will visit again soon.

We had a great first visit! Michael, Jake and Alison answered all our questions and gave us recommendations as well!! Service was excellent, efficient and fast! Loved chit chatting with the crew! We will definitely be back! Next time I’ll definitely get two cinnamon rolls!! I’ll be dreaming of them tonight!! Y'all seriously need to check them out!!

Very cute coffee shop with an awesome mission. Friendly staff. Good drinks. Peppermint Bark, Gingerbread and a kids hot chocolate. There is a Starbucks across the street, don't go there! Go to this local place!!

I came across this coffee shop due to my friend's suggestion and I'm so glad I went! I met up with a friend and upon waking in, the shop is so cozy!! Everything was clean and plenty of space to walk around and look at their merchandise! They had shirts, mugs, cups, etc. I learned more about their cause and how their coffee shop is run by people with disabilities. That made me even love and appreciate their shop even more!! As someone with a disability myself (I have tumefactive multiple sclerosis), it really touched my heart in regard to their mission. The customer service was super pleasant and everyone was so sweet and kind! After you place your order, you're given a playing card (like a number/suit of diamonds, spades, clovers, hearts) and when your order is done, they will call your card to pick up your order! I ordered the matcha strawberry iced oat latte, blueberry bagel, and cookies and cream rice crispy treat. Matcha strawberry latte: 9/10- I enjoyed this very much and the sweetness level was perfect for me. They used strawberry syrup and despite it not being real strawberries, it didn't taste artificial at all! The matcha was good quality and wasn't super bitter. I like my matcha drinks where I can actually taste the matcha's earthy and grassy taste. The matcha with the strawberry went together so well. I would absolutely get this again! And it was so cute that the barista wrote a sweet note and drew a star on the cup as well. Made my entire week! Blueberry bagel: 7/10 - it was pretty good but not something super special. It came perfectly toasted with some cream cheese on the side. I like how fresh the bagels were! Cookies and Cream Rice Krispie: 8/10 - pretty huge! I was shocked how big the treat was! You can feed 2 people from one treat! It was pretty delicious, but really sweet! I could only do a few bites before it became too sweet for me. I love how it came wrapped too! Whenever I'm done eating it, I can reseal it and enjoy the rest at another time! They have other items on the menu and I can't wait to try the other goodies as well! Overall, I would definitely come here again! It was such pleasant and wonderful experience! Please come out and support this awesome coffee shop!

Tip: credit card only. Does not accept cash First time here. Great local coffee shop in San Marco square. Can be busy with a line but it moves quickly. It can be loud so I wouldn't recommend it as a study place but a place for a meeting or hanging out with friends. Has outdoor seating. After you order, they give you a playing card as your order number such as 8 of hearts. It's a cute idea. They sell merchandise in the front like Tshirts, mugs: great idea for gifts. Friendly service. Will be back!

Love supporting Bitty and Beaus not just because of the delicious coffee and different drinks they have but also because they support individuals with disabilities. I loved their idea and their movement. The coffees are really great! My favorite is the iced lavender latte. I also like their regular latte. Another one we like ordering is the mango smoothie. Perfect for kids too. The service was fast and the staff are really friendly. I loved the vibes and ambiance. It's such a nice place to have coffee/refresher drink when in the area.

Super cute coffee shop in San Marco that has a great philanthropic arm to their model. Great location and the shop is cute and trendy. Everyone was super friendly and coffee was delicious!

#bittyandbeauscoffee just found you in San Marco. I had no idea what you were all about but figured I'd give you a shot. I was greeted warmly, served promptly, food is delicious, your space is wonderfully inviting, I dig the music... and then I researched you. Love your devotion to helping those who truly deserve an opportunity! honestly, I never had the impression of anything out of the ordinary because of the professionalism of your team

Had a great Mint Chocolate Frappe recently at Bitty & Beau's Coffee! I really enjoyed the variety of options that were available, as well as the small and cozy coffee-shop vibes. All of the staff was super friendly, and made every customer feel welcomed and one of a kind! Will certainly need to check it out again and try out some of their other coffee and frappe options, definitely recommend!

I have been wanting to visit Bitty & Beau's since they opened. I don't get to the San Marco area often but Friday was the day. I entered the beautiful coffee shop to numerous smiling faces. If you don't know the story of Bitty & Beau's it's amazing. The majority of their staff has physical and mental disabilities. I ordered an Americano and was quickly told that their Cinnamon Rolls were delicious. Who can turn down a great salesmen and an amazing cinnamon roll. No pics were taken of coffee or roll so you will just have to believe me. Thanks for the great hospitality. See you again soon.

I was so impressed with the mission that bitty and beaus has. With hiring special needs people hope makes the rest of the world stand up and take notice. Plus the coffee is awesome. I got to meet the owner of the shop in Jacksonville.

I have wanted to try out Bitty & Beau's since they opened! My husband and I stopped yesterday and I'm so glad we did! What a great little coffee shop! Lexi took our order at the counter and she did a fantastic job. She was so sweet and welcomed us in. I ordered an iced black coffee and my husband ordered a black coffee hot. I collect diner style mugs so Lexi wrapped that up nicely for us and even slipped in a handwritten postcard. We sat down to wait for our order and had a chat with Coach who was also working behind the counter. Coach asked if we knew the concept behind Bitty & Beau's and I explained that I did and that I had been following the store's opening on social media and through the news. I love the concept, they employ people with intellectual and developmental disabilities. This shop not only appreciates them but celebrates their diversity. We're not over in San Marco very often but my husband and I both said we would make a coffee date soon just so we could return! If you haven't been to Bitty & Beau's in Jacksonville you really should stop. The coffee is delicious and the service was excellent!

I knew of the brand and had always wanted to go, but didn't realize they recently added a Florida location! I travel to Jacksonville for work often and am always looking for new spots instead of just Starbucks. Atmosphere upon walking in is phenomenal and welcoming. Staff quickly took my order, gave me a playing card as my order number, and I took a seat. Quick service, a great burrito and coffee, and I was on my way to my next work meeting. The overall concept of Bitty is also the best part. As a neurodivergent young adult, I wish more places were a "human rights movement disguised as a coffee shop". Absolutely go visit!

Love the concept and love to see more social impact organizations in the community. Walked in and saw a steady flow of customers and staff working hard. The young who took my order was very nice and did her job well. We enjoyed our drinks and the cool affirmations on each our cups. It is great to see people of all abilities being employed and learning new skills. We definitely will be back for the coffee and to support the mission.

I can't espresso how much I love this place! This cafe has a brew-tiful concept with a meaningful purpose! It had all perks- coffee with a splash of admiration and a side of inspiration!

Went here after an appointment and can't say enough good things. Atmosphere was cozy, clean and just relaxing. The gentleman taking our order was awesome! Super helpful. I got a peppermint latte, just delicious! Highly recommend stopping here if you haven't ever! If it was closer I'd be there daily!

Finally had a chance to visit this highly recommended coffee shop and passion project. The atmosphere is welcoming and the decor is choice! Coffee mugs, aprons, T-shirts and other branded swag filled the long rows of shelves. The barista Michael got my brewed coffee for me and was very friendly. The coffee was delicious! I had a medium blend. So a lot of non-starbucks coffee shops have marked prices and intensely strong almost fruit flavored coffee. Maybe not the best description but it happens often. As a mom, one detail I loved was the high chairs that were available. They also have changing tables in both the men's and women's restroom. (The women's restroom was super clean and pleasant). I was lucky enough to meet Lissie, the owner, and see her engaging with employees and customers. Her heart is certainly in her work and people chatting with her walk away smiling. Can't wait to go back!

Bitty and beaus was founded in honor of two children bitty & beau who have Down syndrome. It's changing the way people see other people. Perfectly great coffee.

Such a wonderful place. Great service and spirit. Wish we had one close to my neighborhood

My visit to Bitty & Beau Coffee in Jacksonville, FL left me absolutely delighted. I had the pleasure of trying their iced caramel latte with caramel cold foam, and it was nothing short of a heavenly indulgence. The perfect blend of rich coffee and sweet caramel, topped with that dreamy cold foam - it's a drink that dreams are made of. But what truly sets this place apart is its heartwarming atmosphere and mission. The staff's dedication to creating an inclusive and welcoming space is truly commendable. Their smiles and genuine enthusiasm make every visit special. The cozy ambiance adds to the experience, making it an ideal spot to unwind, catch up with friends, or simply savor your coffee in peace. Bitty & Beau Coffee isn't just a coffee shop; it's a beacon of positivity and inclusion. They serve up not only fantastic coffee but also a powerful message of acceptance and love. It's a must-visit spot in Jacksonville, and I can't wait to return for another cup of that amazing iced caramel latte. Five stars all the way!

Bitty & Beaus is a MUST VISIT when in Jacksonville, Florida! Great service, ambiance, and coffee!

This was my first visit to Bitty and Beau's. I've heard about it in the news but never been. I was in the South Bank area, not far from San Marco so I literally searched for coffee nearby. I wanted something different than the traditional. The store was clean and there was merchandise everywhere. The cashier was sweet. Iaked for something sweet. I was advised that the chocolate in the white mocha makes it sweet. So I ordered a small. They don't accept cash so thankfully I had my debit card handy, although I was intending to pay in cash. The coffee itself was a little sweet but not quite as strong as I'd like. I did enjoy the fact that I was given a playing card as the "pager" to retrieve my drink.

"More than just a place to grab coffee" is the perfect description for Bitty & Beau's! Located in the heart of San Marco square, Bitty & Beau's is radically inclusive- just the way I like it! Upon entry we were greeted by Diamond and her beautiful smile! This place has a great vibe that will warm even the coldest of hearts. Ordering was a breeze and there is so much fun merch! I had to pickup a "future employee" for my toddler! I ordered an almond milk cappuccino, strawberry banana smoothie, oatmeal, and a strawberry shortcake cake pop. The cappuccino was very good and the smoothie is one of the best I've ever had! The oatmeal is the premade/just add water type but was very good. The star of the show in my toddlers opinion was the cake pop! He ate every last crumb! There is plenty of seating and also a couple high chairs for the little ones which is always a welcome surprise! I loved that I was asked to place a pin with where I was from when I picked up my order. I can't wait to come back to Bitty & Beau's the next time I'm in the San Marco area!

"A human rights movement disguised as a coffee shop" I love Bitty and Beau's theme, slogan, motto or whatever objective or focus it is aiming for. Quick facts in case you didn't know....Bitty and Beau's Coffee shops are run by people with intellectual and developmental disabilities. Bitty and Beau's are in 12 states and has about 24 combined locations. So Florida gets its first shop and it sets camp in the city of Jacksonville. That's right....DUUUVAL!!! This is one shop I have been looking forward to checking out. First of.. I love, breathe and bleed coffee. They are located in the busy strip of San Marco. Stepping inside, you get this cool, modern vibe of a coffee shop. We were greeted by Allison. Allison took our order, and she was guided by trainer, Maddie. Allison was such a sweetheart. After placing our order, we were greeted by another worker, "JB". He was super nice. Between the 4 of us of the group I was with, we automatically became "JB fans". And the best part, our coffee was made just right. What is more to ask. This is one shop I pray for great success. Folks, get your asss over here STAT, and give this place some L-O-V-E !!! #SupportLocal #CaffeineNation

Tasty blueberry muffin that was warmed up perfect taste. Great service - I was 3 of diamonds .

Sweet staff, quick service, and tasty coffee. Couldn't ask for much more! They also have cute merchandise for purchase if you want :)

Bitty & Beau's Coffee opened its long-awaited Jacksonville location in the heart of San Marco in November 2022. Having heard a lot about the company and its mission to provide employment to individuals with disabilities, I was eager to give it a shot a few days after it opened when I happened to be in the neighborhood. The shop itself is pleasant and inviting- there's a lot of tables to sit at as well as some bar seating along the front windows. As the location is newly opened, everything is bright and clean. I had to take out my order, but it would be a nice spot to have coffee with a friend or to get some work done. The menu includes all of your usual hot and cold coffee/espresso/milk drinks along with smoothies and a small selection of baked goods (bagels, cookies, cakes, muffins). Prices are in line with what you'd pay at other shops. I purchased a brewed coffee for myself and an iced latte for my wife. The brewed coffee was too bitter for my taste, but I tried the iced latte and found it to be strong but smooth. Next time, I'd go for a latte. The service was great, especially considering the shop just opened a few days earlier. The staff was friendly and eager to help. Bitty & Beau's is an outstanding addition to the San Marco neighborhood. If you're in the neighborhood and would like to relax over a cup of coffee, give Bitty & Beau's a try.

This is a wonderful place. The coffee is delicious & the shop is gorgeous & clean. The service is awesome - the world needs more places like Bitty & Beau's. I am from Jacksonville but I work in Kansas as a paraeducator for students with disabilities. Seeing inclusivity like this in my home town warms my heart.

Great customer service, always such an inviting place! Enjoy the atmosphere and the ability to sit and people watch in San Marco. The decor and interior are so well maintained. The coffee and food options are amazing.

I love the ambience of this place... Very cool vibe... Very clean and upscale urban field. Coffee is sensational... Not too better just the right strings, and crafted really well. I just happened up on it and was pleasantly surprised. They have a few pastries, but the focus of this place is great coffee . The team here are very helpful friendly.

I went in to this neat little coffee shop that has a cause near and dear to me Autism! Disabilities in general. They employ kids with special abilities and guide them to work with the public in a life experience they may otherwise not get. There was someone there to help although the young man had it under control! The coffee was really good. I would ask anyone in this area to please give this place a chance!!!

I was looking for a coffee shop to hang out and get some work done, and a friend recommended this coffee shop. Oh my goodness, I absolutely loved every second of my time there! The employees were extremely kind, making conversation and genuinely happy with their jobs. I ordered a cappuccino which was delicious. I wasn't hungry, but their food options looked very good and I will be sure to come back and order food next time. The coffee shop was a nice size to hang out and get out of the home office for a few hours. I'm already looking forward to my next visit!

I've been wanting to check this shop out since I heard about the great cause they support, so I took my seven month old son after one of his doctor's appointments for a morning coffee and snack. When I walked in, I noticed how warm and cozy the place was. There's one wall loaded with goods to buy, like shirts, cups, and other items with their logo. I was greeted immediately by a sweet girl who took my order of a caramel latte and apple cinnamon muffin. She was thorough in asking if I wanted whipped cream, hot or cold, and the size of the cup. For both items it was around $11. I didn't have to wait long for my coffee and muffin. They even warmed up the muffin for me without asking! The muffin had lots of cinnamon and apples in it, with a gooeyness that oozed throughout and tasted delicious. The coffee was perfect as well, and I was able to sit at one of the tables and enjoy a mini date with my son. It's located conveniently near the Square with plenty of parking. I'd suggest going early in the morning to beat traffic. I enjoyed my visit and hope to be back soon to support, along with signing up for their loyalty program.

Beautiful, bright, and cozy coffee shop. The service is excellent and the coffee and baked goods are delicious. Truly a wonderful place to sit and relax with a good book or catch up on some work. However, that's not the best part! This company serves as a human rights advocacy group. It was founded by the Wright family to support and employ individual's with learning and developmental disabilities in honor of their own two children Bitty and Beau who have Down syndrome. Make sure you stop by for a coffee and enjoy the cozy positive vibes for an amazing cause!

From the time you walk into the coffee shop to the time you leave it's like being with a big happy family. The greeting you receive upon entry is like getting a hug from your best friend.

Bitty & Beau's is an amazing concept with great service and delicious coffee! From the second you walk in, you feel welcomed as you are greeted by multiple employees. They have awesome merch, and you're lucky if you can stand in line without being tempted by a cute mug, tshirt, or hat. The hot coffee, iced coffee, and frozen coffee options are all delicious, and I can't wait to keep trying more!

This place is adorable, and the service was great. I hope to make it back next time I'm in Jacksonville.

The best smoothie I have ever had in my life!!! And the service was amazing, my mom loved her chai latte too.

Great atmosphere and coffee! If you're ever in the area, make sure you stop by! I ordered the cold brew with toasted marshmallow sweetener and it was delicious. My cup has a cute message saying "we love you"!

Love it! They were so nice and I love the franchise. The location is in a prime spot in the City Market and it is clean and the employees are great!

Very nice place, I didn't even know that their mission is to be all inclusive of those with special needs being welcome for work and pleasure. Very polite staff great drinks

We were immediately greeted by a smiling face! Our coffee was delicious and everyone was very friendly! Definitely a day maker place!

Bitty & Beau's is awesome and we highly recommend stopping in the San Marco location

Love the staff and how friendly they are. I'm happy that they support autism awareness. The iced gingerbread flavor coffee was strong and sweet !! I loved it and the pretty comfy atmosphere. Will be coming back.

I love coming in here and supporting this business! They have a great loving atmosphere to work and play. While I was in the shop with a friend they had a fun dance breakout! Definitely work the stop their service and quality is top notch!

Best cold brew ever!!! So good I bought coffee beans to take home. Such a gem in a big city. I love that they recognize the value of their employees. I will be back

Bitty & Beau's makes an excellent cup of coffee and you can't do better than this in terms of a cause. We will always stop here when we're in Jacksonville. Happy first anniversary!

Wonderful service from kind workers, a very cute yet modern industrial aesthetic with a wide variety of delicious coffee and tea flavors

Best coffee shop I have ever been to. The cake pops are so big and delicious. If I could, I'd rate it a 10/5. The employees are so nice and funny and friendly. It's so clean and nice to stay in.

Great coffee and service! Highly recommend going here for your morning coffee. Love the decor inside as well!

My favorite coffee shop in town. Everyones amazing and i really love the concept! The cafe has a good lively vibe, very clean and most especially, the coffee is good. Best and friendliest service i've had! Highly recommend to pay a visit

This place is hands-down, the best place in Jacksonville. The message and meaning behind this place is even sweeter when you learn it! The staff is extremely attentive and always willing to go above and beyond to assist not to mention the drinks are absolutely delicious and so are the pastries.

what a stunning setting. well worth a visit, friendly, attentive staff. beautiful message behind the reason of establishing. they have a 'where are you from board' great to see where their other customers are from too. great touch on the cups too. 'we love you'