BJ's Restaurant & Brewhouse

Restaurant · Laguna Hills

BJ's Restaurant & Brewhouse

Restaurant · Laguna Hills
24032 El Toro Rd, Laguna Hills, CA 92653

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BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null
BJ's Restaurant & Brewhouse by null

Highlights

Extensive craft beer list, familiar pub fare, and signature pizookies.  

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24032 El Toro Rd, Laguna Hills, CA 92653 Get directions

bjsrestaurants.com

$20–30 · Menu

Reserve

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24032 El Toro Rd, Laguna Hills, CA 92653 Get directions

+1 949 900 2670
bjsrestaurants.com
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@bjsrestaurants

$20–30 · Menu

Reserve

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Last updated

Sep 7, 2025

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Ali Hajiahmad

Google
Had lunch here with two coworkers and had a great experience. Even though it was busy, the staff welcomed us warmly and service was smooth. Food was fresh and delicious, and the variety of craft beers and drinks at the bar was impressive. Appetizers and drinks came out on time, followed by well-prepared main courses. Great atmosphere, reasonable prices, and professional, energetic staff. Definitely recommend!

Shreepal Shah

Google
We had a great experience at BJ’s Restaurant. The food was very good—flavorful, well-prepared, and served fresh. The ambiance was also nice, with a comfortable and welcoming atmosphere that made the meal even more enjoyable. Overall, a solid spot for both casual dining and a relaxed evening out. I’ll definitely be back.

Scott Kumamoto

Google
Great experience during a slow part of the day (around 3:00 pm). Server was super nice, fast and attentive, and the $13 meal deal is definitely worth it.

Daryl Yokochi

Google
Love this place for birthdays. This place is popular for weekend dinners and there is usually a wait. Sitting at the bar area, they do have bar specials that are really good deals. Beware of special days like graduation night or holidays cause they get extremely busy. My daughter loves the Tri tip, my wife the ribs. I love the double bone in pork chop. Enjoy.

Julia Brick

Google
I went to BJ’s on a whim with a very sleepy toddler and my husband on Thursday afternoon. We were seated pretty quickly and greeted by our server, Renee. She immediately asked if we needed a high chair and brought it to us right away. Our drinks came out fast! We each ordered off of the 13 dollar meal menu along with a couple of appetizers to be brought out all together. The food was good, but our server was something special. I modified quite a bit of my order, but it all came out as I asked. Renee was very sweet and thorough! We will definitely be trying to sit in her section again next time we visit.

Sean B

Google
I hate that I have to leave this review because I really love BJ’s; they have good food, decent pricing and all else. All of that being said, the service is subpar at best. I work in the restaurant construction industry, not only that, but was a project manager directly for building BJs across the country. I have been there at the end of construction, present for their training of the new crews at dozens of locations and heard it hammered into all the new hires about the seven steps of service. New hires would not even be allowed to pass the first round of cuts if they didn’t get every single question right on their initial training tests. Oh, how they have fallen. “No auctioning off of food”. This went from a standard step of training of “what not to do” to something that happens every-time I eat at BJs. On my visit last week, there was a salad that was ordered by a child in our party and no one remembered he had ordered it. The child was in the restroom when the salad came, so when it was being auctioned off “Caesar salad? Caesar salad???” and no one knew whose it was, so we sent it back. If the food runner was following protocol and knew what seat position had ordered it, then it would have been a non-issue. Salad came 3 bites before our entrees. 4 sets of apps came out 15-20 mins prior, but no salad. Once the salad came, it was either eat it or a warm entree; not both. Pre-bussing….argh this is my biggest pet peeve. We ate dinner with plates upon plates, upon plates piled up in the middle of the table just to make room for our dinner plates. Not one plate was pre-bused of all we had and for the 20 minutes after our food was dropped off, no one returned to our table. No checking on the food. No asking if we needed refills, no asking if we wanted to put our desert order in. Nothing. Eventually we went to the front, asked for the manager and she was helpful to get things going. They got the piles of plates bussed and put our desert order in. She was responsive and helped make the best of a bad situation, but sadly the tone of the night had already been set. I wish I could say this was the first time, but it wasn’t. The level of service has really dwindled to the point of where I just expect my salad and appetizer plate to be on my table until after the check has been paid. Even with 2 people eating, the food will be auctioned and the 7 steps of service is something no current server even has a concept of. I’ll still go here, but I now just temper my expectations to be realistic for what I know I’ll get. I’ll likely enjoy the food but not to expect more than the service you’d figure to receive from a Barstow truck stop at 3:30am.

Bryan T

Google
The food was good, but the service from Octavio was the best. He is the most memorable part of my visits, he is very kind and friendly. Straight to the point, gets the job done, and a great guy to talk to. Make sure to sit at the bar when he is there. Funny as hell too!

Par Mo

Google
Very very good and delicious slider burger As appetizer I ordered but it was enough for whole meals 😀👍✨ Thank you as usual

j p.

Yelp
Took way too long for one soup and one Caesar salad, great food but that day had a way too long wait time for a very simple meal.
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Meg M.

Yelp
We had the absolute pleasure of being served by Clarisse during our visit, and she truly made the experience unforgettable. From the moment we were seated, she was warm, attentive, and genuinely kind. You could tell she really cared about making sure we had everything we needed without being overbearing. She had great recommendations, timed everything perfectly, and somehow managed to be incredibly efficient while still making us feel like we were her only table. Her energy was positive and professional the entire time - such a gem!
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Bernadette Y.

Yelp
Good sized restaurant that seems to stay busy. The few times I've been, I can't say I've been impressed with the food. The first time I got a burger and I'm pretty sure it sat under a heat lamp for awhile. The burger was like warm and a wee bit chewy. And they initially got my order wrong. The second time I went, I got a Mediterranean chicken salad bowl. And although the flavors were good, it was quite petite, with not a lot of chicken. I come here with friends, and it's a good place to just sit and chat. But, I can't say the food is anything great.
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Jaymes M.

Yelp
We originally planned to dine somewhere in Laguna Beach on a Friday night. Well...actually...we didn't really plan it in advanced, so it didn't work out for us. Everywhere was packed exactly as expected. We ended up at BJ's in Laguna Hills instead. It wasn't my first choice but it was already so late to did a different restaurant. BJ's was busy but had plenty of seats available at almost 930pm. We were seated quickly tonight. The restaurant was clean, including the restrooms. Our server was nice and attentive. He frequently checked on us and kept our drinks topped off. What we ordered tonight; 1) deep dish pizza with pepperoni and mushroom - great crunch to the crust tonight with juicy, tangy tomato chunks. 2) kids Alfredo with penne pasta - not pictured. Required a little salt and was much better after that addition. 3) kids Mac n cheese - not pictured. I don't know why my kid orders this cause it's super dry but she ate all of it. The side of fruit she had was fresh and came in a decent size. 4) BJ's Brewhouse bowl with chicken - I really enjoyed this. Came with guacamole, couscous, pickled onions, corn, brown rice, black beans, pico de gallo, Greek yogurt crema, cilantro and more. With chicken this was only 710 calories. 5) clam chowder bowl - not pictured. My kid loved it. The sourdough top was made into a garlic toast, the bowl was toasted in its entirety and had a nice crunch to it. They literally almost ate the entire bread bowl and even took the rest home to eat for later. They loved it that much. 6) avocado egg roll appetizers - not pictured. This was kind of "meh" for me. There's an avocado egg roll that I love at The Cheesecake Factory. 7) kids mini pizookie in chocolate chunk - not pictured. This was yummy but a little too sweet for me, however, it's not as sweet as the other chocolate pizookies. 8) strawberry shortcake pizookie - not pictured. This comes with a sugar cookie, vanilla ice cream and a strawberry drizzle. THIS is THE BEST pizookie flavor in the menu. It sounds crazy sweet but it's not as cavity inducing. It was so good we finished it. We usually can't finish a full size pizookie. Due to us signing up for rewards, we got $10 off our bill tonight. Don't forget to sign up for the program. Next time we go back, I'll have the same bowl with salmon or order the salmon dish. That was my second choice and the picture of the dish looked pretty good.
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Angelina Z.

Yelp
A classic dish. Love BJ's pizzokies. They hold such good memories and never disappoints. I've tried almost every flavor and love all of them. Always come out nice and hot and service has been great. Interior is dimly lit but nice and clean, good ambiance
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Facundo B.

Yelp
BJ's is always a great time especially for the pazookies!! I got the deep dish ziti and the Italian Chicken Parmigiana Pasta. The Italian pasta was okay and well cooked but the sauce was not my favorite personally. It tasted a bit watered down but with added oregano to try and maintain some taste to it. The deep dish ziti is in fact not ziti but instead penne noodles. Which is not that big of a deal but I probably would have gotten something else had I known this before. It was very good and flavorful, loved the sauce and amount of cheese used for the baked portion of the meal! Ambiance was very busy when we got there at around 6pm but a table for 2 only took about 5-10 minutes to get seated. I will be coming again and trying something else next time but overall it was an okay experience with the food and excellent experience with the service.
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Suzanne S.

Yelp
You just can't beat BJs for lunch with the girls....the menu offers a large variety, complete with their famous pazooki!,,, the service we received, waitress Theresa in the bar, was beyond GREAT and she cares about what you want and your needs.
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Jake S.

Yelp
Kennedy was phenomenal. The hospitality offered at this location is second to none. Would recommend to all.
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Tamara T.

Yelp
Clarisse was excellent, wish we had her in our store in the Tustin market place. She is friendly and on top of everything!
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Brenda L.

Yelp
Came here on a Saturday night, and it was lively but not overwhelmingly busy. We waited less than 15 minutes for a table, which was great. The atmosphere was fun--tons of football games were playing, so it felt like a nice, chill vibe. Our server was super attentive and friendly, which made the experience even better. Our food came out pretty quickly--within 15 minutes of ordering. My boyfriend had the lemon pepper chicken wings. Unfortunately, they weren't the best. They were a bit too oily for our liking, though at least they were cooked through, considering how busy it was. I went with the California chicken club sandwich, which was huge and pretty delicious. Definitely had to take half home for later. My boyfriend also took his leftover wings with him, so plenty of food for the price! Overall, a great spot for a Saturday night out. The service was excellent, the food was solid, and it was the perfect spot for a chill date night. Would definitely come back!
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Char G.

Yelp
Not sure why it's got 3 stars.. every single time I've visited I've been so impressed with their numerous options, great customer service, cleanliness, and the quality of food. Some of our faves are the BJ Brewhouse bowl with salmon, the strawberry pecan salad off the $13 menu which also comes with a mini pazookie- literally an unbeatable deal, these days especially! The chicken is consistently tender and flavorful, and the salad is the perfect size and comes with mandarin oranges, strawberries and candied pecans. Sooooo good!! And if you've tried the pazookies here you know they're always perfectly baked, soft, and straight out of the oven... My hubby always orders the wings which are seasoned to perfection and come in a generous portion. Those are a must-try if you're a fan of chicken wings! They also have boneless chicken wings. Overall, we are always pleased when we dine at this location. If the lines are long check the bar area- you can seat yourselves and be served almost immediately. Check for happy hour prices and daily deals. BJ's is a gem to us- great food, deals, and good customer service.
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Debbie J.

Yelp
I ordered food over the phone with Dakota for my 70th birthday party. Dakota was very helpful and accommodating on the phone. My food order was ready at 4:30pm when I requested it. I ordered trays of Spaghetti, Deep Dish Ziti, Blackened Chicken Alfredo, Shrimp Pasta, Caesar Salad, House Salad, and Garlic Bread. Everything was wonderful and the Deep Dish Ziti was phenomenal! I had never had that before and I was very impressed with how good it was. Everyone raved about the shrimp pasta and all of the food was a hit. I would definitely order catering food from BJ's again.
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Gayle C.

Yelp
Friday, June 6 2025 was my first visit eating at the bar. The drink was refreshing, the wings were delicious and hot, the steak/ribs combo was COLD. I mentioned it to the bartender but I wasn't sending my food back. Not one manager came by (two were on shift) and I did not see a manager walking the floor - which I'm familiar with at BJs. I was there just over 45 minutes. I did not want anything free but an awareness that the $31.99 meals should be delivered to the customer/table ASAP. People make mistakes, things happen - the world didn't end. The ribs were delicious, tender and very tasty once I warmed them up at home. I didn't send the food back because...well you know! Very disappointed, I had to saw through the steak, my only bite at the restaurant could not be chewed. I couldn't eat the cold meal at the restaurant. When I warmed the meal up at home the steak was much better. My waiter (Octavio) was pleasant and attentive. I'll return to this location, but I'll order my meal AFTER I finish eating my appetizer. Wait staff puts the order in too quickly - I'll control when I order, maybe my food will be hot. I'm thinking this is the reason for the COLD meal. First dirty napkin, no idea what the white flecks were. The second dirty napkin had something (probably food) stuck to it. I asked Octavio for paper napkins, he apologized and handed me the napkins.

Duran B.

Yelp
Kennedy has served our table many times and consistently provided great service. Frequently checks no matter how busy it gets. Great experience here.

Robert P.

Yelp
Kennedy B. Was absolutely amazing, knowledgeable and attentive. Will return here no doubt!
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Elizabeth R.

Yelp
I usually don't usually write reviews. I understand being in any kind of hospitality business you're going to have bad service. I decided to treat myself and go in during my lunch hour & take advantage of the happy hour specials. After waiting for 40 min for my mini pizza, I finally asked my server. Who by the way was by himself & he was also tending bar. About my pizza he said they burned it & had to remake it. At that point my lunch was over. So I just left. No apology, nothing. Plus my tea was empty the whole time. A heads up would have been nice.

priscilla g.

Yelp
Joshua took so good care of my boyfriend and I. Always checked in and service was amazing! Thank you Joshua.
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Brian S.

Yelp
Stopped in the BJ's for dinner this evening and ordered the pork chop with Broccoli and veggies. Super delicious. Service was fast and efficient. Inside was pretty loud and packed. Great service,especially how busy they were. Reason for the 4 stars... only got one refill on my water.. our waiter was super busy
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David E.

Yelp
Well, it has been nearly 11 years since I last dined at a BJ's. Truth-be-told, the wife and I are not big on most chain restaurants and eat a wide variety of International cuisine. That being said when we found our restaurant around the corner was closed we came here on a gift card. The menu is HUGE and there are plenty of options for all concerned. The beer menu was especially enticing if I were not driving. I saw a NITRO STOUT and a NITRO PORTER that had my name on it. I may have to bring a buddy here for drinks and sports viewing. The restaurant does look a little worn around the edges but a face lift equals down time and lost income. The dining space is huge so as long as they have enough servers for the night you probably are not waiting long. CHEESEBURGER w/BACON and BRISKET: -- BBQ sauce on the side -- perfectly cooked to "medium-rare" -- moist, juicy and delicious -- the chopped brisket added to the interest level -- large size -- good value compared with another chain down the street whose burger got smaller and price got bigger -- upgraded to onion rings and not worth it...they were not shiny with oil, not served hot, not crisp, pretty mediocre but ranch dressing helped save it Service pretty solid considering they were busy. RATING of CHEESEBURGER = A RATING of ONION RINGS = C-
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Doris T.

Yelp
Sorry to have to update a review on BJ. Our neighborhood go to place. Our favorite menu item was their tri tip especially on Thursday as it was a special! Absolutely best thing on menu, not anymore. It was removed and replaced by sirloin steak. I like sirloin steak but not at BJ. Sorry to say it was awful! You can't order if medium rare ( never heard of that!) it bordered on well done didn't look anything like the menu photo. I doubly messed up by ordering rice pilaf. Again way over cooked and very off putting. My broccoli was good. Anyone who sees my reviews know I typically only review 4/5 stars but I really have to let mgmt know the sirloin is NOT something to put on special or even on your menu So disappointing! Mostly for us and all Tri Tip Lovers
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Eddie F.

Yelp
Hello I wanted to take this opportunity to share my recent experience with you. I visited your menifee location and was very happy with the service I received from your server Rachel. The food was delicious. The clam chowder is my favorite and tastes amazing. Your host are always so welcoming and courteous. I never seem to have a bad dinning experience there. I love going in to watch my Dodgers play while I eat. Looking forward to my next meal with you all. I appreciated​ the follow up email I received from Victoria. Thanks again.
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Alan K.

Yelp
Let me start off by saying that my son and I enjoy BJ's and go quite often but tonight was was not their best showing. To start off the clam chowder was cold and the clams were chewy. Next I wanted to try something new so I got the chicken bacon ranch thingy. It was absolutely awful. Way too much cheese that had a weird taste. Not enjoyable at all and the french fries were cold. My son had a burger and he said it was average and his fries were cold too. Our waitress was overly ambitious and it seems she was trying to get us out quicker than we wanted to leave. The whole experience was a downer and I think we'll be taking a little time off before we come back. I'll chalk it up to a bad night.
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Kassandra H.

Yelp
I used to come to BJ's years ago for the great beer and appetizers. We came for dinner and it was nice but not amazing. Our waiter seemed very new and disappeared for long periods of time. He never cleared plates from our table from the appetizers then our food arrived to a crowded table. The meals we had were all generally good. The tri-tip for the tri-tip salad was very stringy with tendon. I would not get that again. The rest of the dish was good. The dressing and toppings for the wedge were spot-on. We had wings for the appetizer and the spicy habanero sauce was actually not too spicy for me. Yay. The other dishes at the table looked good as well. My son had the Jambalaya and he finished it, so must have been really good. Generally, good food, meh service, and the beers we wanted to try weren't available. So, there you go.
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Gladys P.

Yelp
Stopped in for a quick bite and sat at the bar. Quick friendly service by the bartender even though the place was packed. Got salads and a brewhouse pizza with sausage, pepperoni and mushrooms. The wedge salad was perfect, crisp with just the right amount of dressing and toppings (no tomatoes for me). Loved the pizza's crunchy crust but disappointed that the toppings seemed saltier than normal so I only had about three squares. Overall great service for a busy night.
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Kristi B.

Yelp
The food and service at BJ's is always top notch, whichever location we happen to be in. This particular visit was at the Menifee, CA location where my husband and I went to celebrate his daughter's birthday. On this occasion we had the pleasure of being served by Donae, who was not only efficient, attentive, and incredibly friendly but over-the-top fun! We had a great time laughing over the word "Ahi"! Thanks for great time Donae!
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B some o.

Yelp
I ended up here to celebrate an occasion. Service was fine and the restaurant was clean. I wish I could say something about the food but it was barely passable. The small pizza crust was soft/soggy like it had been microwaved, the toppings flavorless. Others in our group had mediocre steaks. Really, there's zero reason to go here.

Tyler J.

Yelp
please don't ever eat here the food is disgusting and the kitchen is dirty and they often use dropped food and reheat old food, service is terrible if you would like to wait more than an hour to get some disgusting pre frozen slop then this is the place for you and the managers are negligent to doing their job and rude especially managers chris and margret honestly one of the worst running restaurants in mission have no idea how it's still open.
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Kevin K.

Yelp
I've been to a handful of BJ's restaurants in my life and of course they are all good, but wow, this one is a completely different animal. First and foremost, it's HUGE! I nearly felt like I was in a bass pro shop of something it was so big ha. The design and decorations of the interior and exterior make it feel like a premium dining experience. The service was also great. We had a party of nearly 30 people and our food orders were all correct, our drinks were always filled, and our food came out fairly quickly. My company plans to continue coming here every year for our company get together
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Ali N.

Yelp
I just had the worst experience at this restaurant. starting with the host, she forgot completely about me and my wife and we had to wait for a long time before we got to the table, then I ordered dip dish pizza and it was awful, we had to cut 1/4 of each slice and throw away because it was just crust and nothing else and the waiter even made it worst after he got my order he did not show up at my table not even once to check if we needed anything else instead he was busy with other tables and chatting with them, and I had to wait for sometime before he came to my table and I could get my bill. I do not recommend this restaurant to anyone and I will never go back even though it is so close to my house.
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Vanessa G.

Yelp
- Vibes: upscale but can be chill - Crowd: 5/5 (wed night: full but adequate seating) - Menu: 5/5 (tons tons of choices) - Value for price: 4/5 (very expensive, but great happy hour deals) - Parking: plenty (shopping center) Came to BJs around 9:30 on a Wednesday night, which is apparently right in the middle of their happy hour. Wednesdays are $5 beers and $12 loaded burger with unlimited fries. Yes, you heard me- UNLIMITED FRIES. I will say, service was slow since it was crowded and I was there with a group of 20+. Our server was very lovely and offered to split our bills separately. I shared the bacon cheeseburger and fries. The burger was tender, with a large patty, and generous amounts of cheese/bacon. The fries are BOMB. Super crispy (seem to be coated in something akin to onion ring coating) and I'll say it again...UNLIMITED on Wednesday nights. Highly recommend coming for their HH deals, great place for socializing with friends!
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Bryan S.

Yelp
Asked for Parmesan to put on my food and it tasted like a moldy towel that they used to clean the tables
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Erich C.

Yelp
Seems the food quality has gone down at BJ's in general. We stopped in here before seeing the Cirque du Soleil show around the corner from the restaurant. We did mention to our server Antonio that we had a show in 50 min and he did his best to get us our food and bill quickly, so kudos to him for that. We didn't want to order too much so we all agreed to share two entrees. My wife and I would split the fish & chips, and my two teen daughters would split the chicken parm. Food came out and the fish portions were tiny. I always remembered BJ's fish & chips was really good before but I guess things have changed. Our daughters complained the chicken parm was a bit tough to eat (and cut through) - may have been overcooked. They loved the party pizookie however. We sat in the bar/lounge area since a table was open, but it was extremely dark where we sat. We had to use our phone's light to see the menu! Anyway, not the best impression to leave with at this location but I will most likely try BJ's again, just not the fish & chips.

Bob W.

Yelp
We always enjoy our visits to BJ'S in Menifee. The food is always prepared well. Never had anything bad at this location. If you like soup, be sure to try the chicken tortilla. So flavorful, love the avocado pieces in the soup! The chicken caesar salad is very good. Several other salads are equally delicious. What we appreciate is the excellent service ! We are always happy to be served by Kristin. She is very attentive to ones needs. Love her smile. Wish we lived closer so we could visit more often. Enjoy everyone!

Jesse P.

Yelp
Pizookie was raw on both the pizookies we had ordered. The service was mid waiter only came maybe 3 times during the whole visit.

Allie S.

Yelp
So yummy so good 10/10 the service was amazing loves the food we sat at the bar and I got a marg and my dad got a Guinness and cheese burger. Their Mac n cheese balls are freakin awesome
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Jan C.

Yelp
Can I give zero stars??? ALL The dishes we ordered were almost inedible. If it hadn't been for the Fundraiser for Special Olympics, we would have complained and asked for a full refund. Where to start? The root beer was warm. The pizza was dry, cold and had no sauce. We did ask for no chopped tomatoes, but zero sauce? Dried out little pieces of sausage had been thrown on top after baking. They didn't even stick to the non-existent cheese.The not-crispy wings were floating in hot sauce, but among them were tiny noodles that looked like worms. Who puts pasta remnants in wing sauce? The spaghetti was so overcooked it was worse than canned. It stuck together on the plate and was covered by very large, barely-warm meatballs. Then we ordered three pazookies. When they finally arrived m, we had a very hot serving plate with three pans of cookies covered with totally melted ice cream. It was so melted that it ran over the sides of the little pan. Did we tip? Yes we did tip 22% because our server was sweet, overworked, and did her best with having to serve awful food and too many tables. NEVER AGAIN!!! We should have just donated the $100+ directly to Special Olympics and skipped this really terrible food!
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Steve W.

Yelp
I really don't know why only three stars, we have been coming here for years and always have been happy. Tonight (Mother's Day) we had the best server ever, Conner very attentive knew his menu. Restaurants now days need more Conner's. We dine out a few times a week and have experienced it all but for a great price and quality this BJ's is very good. Thanks Conner
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Betty G.

Yelp
Have not been here for a while so we came in for dinner over the weekend. I had the salmon and it was so much better than the last time we were in. The salmon portion was small though. It comes with a side of broccoli and rice pilaf. The rice; however, was hard. It was probably undercooked? Our waitress quickly replaced it with a side of corn. My husband had the tri trip and shrimp scampi. He said the shrimp was good but the tri tip was not super tender. Service was good but slow. Our server was attentive but she was also very busy with other tables.
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Martie L.

Yelp
We come to BJs a lot, we are members of their loyalty program, and the food and service have always been good. But not tonight. We were seated at 7:15. It took a few minutes, then our server came and took our drink order. Then we waited. The drinks were served finally, but she disappeared and did not take our orders. When she finally returned to take our orders, we asked for some fruit right away to keep my granddaughter happy until our food arrived. The fruit was delivered with the salads, at 7:55. It's now 8:10, and still no food has been served. Our server has 3 tables, and I fail to understand why this is taking so long. We found a manager, and at 8:19 we finally have food, and it's hot, but one of our orders is incorrect. The replacement was served at 8:24. You can be sure that our tip will reflect the level of service we received tonight. I'm shocked that the manager offered nothing to make up for our unpleasant experience. Update: despite not visiting our table to talk to us about our experience, the manager did comp our two children's meals and took 15% off of our bill. Looking over my previous reviews of BJs, it seems that the service here has always been inconsistent.
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Kayla S.

Yelp
EDIT: Thank you Christopher, the GM that took the time to address our concerns this afternoon. I will update again once we complete our return visit! A note to our server today: I too, was once a server. Customers come to restaurants for an experience. YOU are very much a part of this experience. Your attitude towards guests sets the tone for how the meal is going to go. You determine your tip, by the level of effort you put in, to making the guests experience as great as it can be. Things don't have to be perfect for it to still be a great experience! Serving is often viewed or stereotyped as a high earning, entry level position because of tips; requiring little or minimal effort. This couldn't be further from the truth! It requires serious effort and dedication to be on your feet, smile, and create a welcoming environment. It is HARD work to go the extra mile at all your tables, to do your own double check QA, and engage with your customers in the short time you have to do so. However, it is also very fun and CAN be very lucrative. This is very reliant on the level of effort and drive. A server should be a people person. This job is very much like performing a show over and over again throughout your shift. The show must go on, even if your life is a dumpster fire. You WILL encounter difficult personalities, but you'll also meet some very special people. I will leave you with my last top tip from over 10 years of experience in chain restaurants - a good server sees every guest as potential regular in their section We look forward to giving this BJs a second try in the near future! -------------------------------------------- Just Terrible. All around. Napkins smelled like mildew. Dirty silverware. Two out of three orders came out wrong. Trying to ask our server to get them fixed was like asking her to cut her arm off. Horrible food. The chef for a Saturday, needs significant improvement. To top it all off, a moth flew out from my table while eating. And just flew around our eating area. This used to be a family favorite. Sadly, we will no longer be returning to this location. The service, food, and ambience need an overhaul!
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Alyssa A.

Yelp
Came here on a Thurs night with my parents who were in town. We got seated pretty fast, probably due to the restaurant being pretty large to seat lots of parties. Service: There were a few times where the server kept forgetting things? First time was when they brought out only a half a rack of ribs when we ordered a full rack. When we told her, she had a puzzled look and checked her tablet to look at the order. Second time was with the pizookies; when ordering, I asked her what her favorite flavor was and she said triple chocolate. I ordered that one and she told me "good choice." Comes out with two original pizookies and zooms away before I could tell her it was wrong. Comes back, I tell her we ordered the triple chocolate (as she suggested); again she looks puzzled and looks at her tablet. Third time was with the check. Before ordering the food, my dad asked if we could split the check. After finishing our meal, she asked if we were ready for the check and my dad reminded her if she could split the check. She comes back to set the check down and then says oh wait you wanted to split it right. Maybe she was having a bad night? Luckily, my parents are super patient so it didn't ruin the dinner, but it was definitely noticed. Food: I got the Thursday special which included a full rack of baby back ribs, two sides, and a pizookie for $24. GREAT deal! I liked the marinade and sauce on the ribs, and although the meat wasn't fall-off-the-bone tender, it was still tender enough. I got the baked potato and asparagus as my sides, and both were meh to me (especially the baked potato which was only slightly warm and not really soft on the inside). My mom liked her clam chowder bowl and rated it a 7.5/10. And of course pizookie is always a hit. Would I come back? Ehhh. They do have some great daily specials and happy hour for the bar, but I don't see myself being eager to be back.

haley g.

Yelp
Connor our server was super sweet and attentive, however, the blonde female manager working at the host stand was so beyond rude.

Jeera T.

Yelp
Haven't been to BJ's many years now. Has the burger, soup broccoli bread bowl salad combo, steak and shrimp plate, garlic honey garlic chicken wings. Food was really good, the wings were too sweet. Service was great. Dinner for 3, $100 including tip. Will come back
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Sharon N.

Yelp
I frequently go here and enjoy everything very much. Often the front of the restaurant is not clean. Butts outside and litter when you walk in. Doesn't feel clean when you enter. Thank you for your response and also I would like to recognize Francisco and Trevor outstanding service people.
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Nicole S.

Yelp
We've been coming here for years and it's always a great experience. It was a busy time of day but we were seated very quickly. Today we came to check out their newest Lucky Ducky drink and it was great! So much fun to enjoy an Adios out of a miniature bathtub. Our server was attentive and friendly even with our little one. The food is always delicious! My favorite the blackened Atlantic salmon. If you're in the area and are looking for a somewhere with a great atmosphere, excellent service and food we highly recommend giving BJ's in Laguna Hills a try.

Mrs. B.

Yelp
Laguna Hills, CA location - Came in after the protest and it was packed. The whole team did a great job managing and serving the crowd. We got lucky and got seats at the bar, the cocktails were excellent. When our name got called for our table, the host was warm and friendly. Our waiter was great and so was the food. We really appreciate the great service and food we received and we're amazed that they were that friendly, organized and competent for the crowd that was there. Job well done!

Ed S.

Yelp
We like the service and restaurant for family with big group. Our server was awesome. Great White Pizza so-so. Don't order the calamari, not edible too salty and greasy. Can't go wrong with the Pazooki. Always gooood.
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Sandy S.

Yelp
I love this place! Besides for the great beer, the food is awesome. It also helps to have great servers who are not only friendly but attentive as well. I've had two ladies named Teresa that make me feel valued as a customer. The loyalty program is an extra bonus.

Sheila B.

Yelp
Very disappointing. Previously I frequently ordered the Prime Rib sandwich and loved it. The beef was pink, tasty and tender.However I ordered it this past Saturday and it was dry, tasteless and tough. Apparently they have changed the meat to a much lower grade, and also no longer serve coleslaw with the fries . Bad experience.