BJ's Restaurant & Brewhouse

We love this place for their food and great service. Sophia was such a pleasure to have serve us and the prime rib was fantastic. I don’t say this often but it is better than mine.

BJ’s was once known for their DEEP dish Pizza but apparently they changed their ingredients to something very sad. I told the manager how confused I was when I received this large pizza, which is actually their deep dish pizza now. After issuing a refund and sending me away empty handed and not satisfied to recommend coming here or coming back. I don’t think I will since the manager claims that there was nothing he could do. I get the manager didn’t change the ingredients but when a customer spends $30 and tips, to say “I can’t do anything” as a manager is very telling how much you care about your customers in this economy. You don’t care about your customers because if you did care, you would’ve done something. I actually didn’t even ask for a refund I just went back in questioning the food, which he took back. So giving an unwanted refund, taking food back, and that’s $30+ held until Monday. Just great service.

One cannot go wrong with BJ’s and this was was no exception. Large setup, very well maintained, bright and well located. Food options are wide, something for everyone including vegetarians and vegans. We tried a wide variety of drinks and starters and all were good. The mains portion size was good and tasted well. Pizookie was fairly large and can be easily shared between two or may be three people. Service was quick, with the right level of friendliness and humour. Overall a good experience.

We had a great experience at BJ’s! The jambalaya was flavorful, with a nice mix of spices and plenty of shrimp, chicken and sausage. Their serving was so plentiful we split it and it was plenty! However, it was a bit on the oily side, which made it a little heavy. Other than that, everything was spot on—friendly service, a fun sports bar atmosphere, and a menu with lots of tempting options. We’ll definitely be back to try more dishes!

Good is good not too greasy and very friendly staff. I ordered mac and cheese balls and didn’t know they had bacon in them and I was able to return and they removed it from the been. Order details: • avocado rolls: 8/10 nice I didn’t like the complementary sauce. • chicken and quinoa bawl 9/10 good but need sauce and a kick of something sour. • burger: super good: 10/10 • chocolate chip cookies and ice cream: perfect 10/10 I would come again

The food was delicious I got a California club and it was exactly what I wanted, the bacon was perfectly crispy and the chicken was juicy. My boyfriend got a ribeye and said it was “under done” (it was not.) the only reason I took a star away was because you have to scan a QR code on the receipt in order to pay. I may be gen z and “tech savvy” but I would much rather talk to an actual human and give my card to a human being not put it into a random website. Right after we paid within 30 seconds our server came to the table and thanked us, felt like something out of uncanny valley. Although the forks are pretty large, I’m not sure what the trend in the restaurant industry is for large forks but probably 98% of humans don’t have mouths that large.

I'm not one to usually leave reviews but after our dinner as a big family last night I felt the need to. BJ's has always been our go to spot for birthdays & other special celebrations, with that being said last night we were celebrating a birthday as well as an honor roll accomplishment with the kiddos. It was a busy night but the service was sooooo GREAT from the moment we got there. I got there a little late so I didn't really get anyone's name that assisted our table but when I tell you basically all the staff there was going above & beyond for everyone. Not just our table but the ones around us as well. Everyone was so patient & friendly nothing but good vibes. Our food was really good too & management treated us to a surprise to acknowledge our kiddos accomplishment as well as honor the birthday boy! Thank you so much to everyone at BJ's & their staff for providing our family such a wonderful memorable night! We appreciate you ALL so much!

We're always impressed with this location. The staff is always friendly & helpful. This time, our server was Dominick. He was outstanding. We love his Christmas sweater & had. The food is always wonderful. #1 spot for us in Tucson.. Update 2023. Still #1 for us. Brittany served us twice now. Jose is a great manager, always walking around making sure everything & everyone is great! Tip: Join their Premier awards and get priority seating plus 10.00 credits toward food for every 100.00 you spend. If you follow us on our travels, you know the quality of food is everything for us & that we usually try to find more local unique places. BJ'S gives us that local feeling with their staff.

Our server Zane was amazing! Such good service and was so kind! We will be coming back!

LOVED our server Zane. Great service, went out of his way to serve us!! Such a kind guy and the food was great.

I'm surprised a chain gets 5* but this one was great. Polite and friendly staff, music wasn't loud and seats were good. Toilet clean but old. Service was top notch! Gal who served us was friendly, attentive, and efficient. Food was far better than expected from a chain. Burgers done right and fries were crispy and hot. The tavern style pizza was spot on! I'm very happy with this one and will be back.

In the several times we've been since the last review, we've found the food to be solid - last trip we (fam of three) had prime rib, cheeseburgers, and some onion rings. Prime rib was fatty and mediocre. Burgers were fine and service attentive even when the room is crowded. OK fits here but we're seeing value less and less.

What to say???; if you're here for craft beer on the happy hour menu, you might be a happy camper with all the choices. The food is marginal to say the least. The service is slow because they have one poor waitress trying to run the whole show in the bar area. I ordered a chicken bacon flatbread with Parmesan cheese and it was pretty skimpy. A couple little chunks of chicken, sparse bacon, not much detectable cheese and overly salted. The pizza was just so so. They fill you up with Pazooki, which I didn't indulge in. But the atmosphere is nice and relaxed. So if you have time to just chill and enjoy your drink, then come and enjoy. The happy hour bill won't take you down.

Food was good, good pricing. Went on a weeknight after work and surprised that pur group got their entrees one at a time a few minutes apart. I can see that with a group of 20 but it was just six and it was not busy. J always appreciate the basic water refills regardless and simply offering a box to go.

Always fresh and tasty. Friendly service. I'm by myself so I sit at the bar. Nico was here today. Very friendly with all the customers around. The wedge salad with grilled chicken fits my keto lifestyle. They will also wrap your burger in lettuce rather than a bun if you ask. Again, low carb and keto.

After a long and exhausting day on the road, we stopped by for dinner and were fortunate to be served by Sophia. Sophia was not only friendly and bubbly, but also super knowledgeable while providing exceptional, attentive 5 plus star service. She truly went above and beyond. Additionally, our food was great.

Bad experience @ the Broadway location yesterday. Party of 10 with 4:30 reservation. Arrived @ 4:10 & we were told we'd have to wait till 4:30 to be seated. This, despite about 20 people in the restaurant. Girl at the reception booth was surly at best and seemed to enjoy making the group wait. Got to the table where we didn't have drinks delivered until 45 minutes after sitting down. Then once the meals finally arrived (about 6) everyone got there meals but me. Waitress checked into it, mine was delivered to someone at the bar so 20 minutes after everyone in the party had theirs, I had finally had mine delivered. Then we all waited for the desserts (mini-pizookies) to arrive (another 30 minute wait). It was 7:15 when we left the restaurant. Oh, and I had a charge on my bill for an item I never received. 3 hours for a meal? Unbelievable! Should have been clued in when the surly young lady at the front made us wait despite having numerous empty tables. Staff was incredibly incompetent and customer service non-existent.

Zane was absolutely outstanding!! He was so attentive, kind, and positive. We were a big group and I know that can be super stressful and he dealt with it amazingly The food was great and the music was even greater. Thank you

Our waiter Zane was so amazing!! He was very present and such a sweetie!! Our pizzokies were amazing too and the drinks were great too! But our service from Zane was best!

We went for dessert only and it still took about 45min for our dessert to arrive. Service was slow. Dessert was delicious, ordered the pizookie trio!

Chicken tenders were yum yums 10/10. I liked the style of the restaurant and the service was good. Getting dessert just got it it looks like a masterpiece. It was good :)

The service is excellent and the food is way above average. It is a great choice for a family with disparate tastes. The skinny margarita is amazing.

After a day of spending time in the Arizona Sonoran Desert Museum and Saguaro National Park, we stopped at BJ's Brewhouse for dinner. My wife had a Santa Fe salad with chicken and I had the shrimp scampi and sirloin steak combo with cheesy couscous. Both of our meals were excellent. Our waiter was very attentive and efficient. The restaurant had a very nice atmosphere.

Went to BJ's with a group of friends and we had a great time! They had a variety of games on which gave it an elevated sports bar feel. The menu was so extensive that we all had a hard time deciding what to get but the shrimp tacos and pizookies were what I decided on and they were DELICIOUS! We will be going back here again!

My favorite bar to watch sports games especially during football season. They have amazing daily specials with half off pizza, burgers, or other dishes depending on the day. The pizookies (hot cookie with cold ice cream) is one of my absolute favorite desserts. Extensive beer library with local and international selections. Service is prompt especially Mario! Ambiance is lively and great for both families and friends.

Stopped in for a couple beers. Jade was tending bar and it was great talking with her. Jade is fantastic. Mario & Raven stopped to say hello. The Team @ BJ's is really cool. They make long term customers feel great, and new customers feel welcome. Great job. We were also in twice last week and Christianne and Zane were exceptional. We appreciate good service, and we always receive warm & welcoming service @ BJ's. Thanks to all. G & R

Came in tonight for a late night bite and found reverse happy hour. We ordered drinks and waited until 9pm to order: calamari-seasoned well and delicious, no sauces needed. Potstickers we're also steamed good and tasty. I ordered California chicken flatbread for my entree-delicious too. Shareable pepperoni pizza and bacon cheeseburger very good. Tri-tip was medium ( not usually how we like it, but wasn't asked how we'd like it), shrimp was flavored n cooked well, broccoli was crisp ( not cooked well) and asparagus was seasoned perfectly. Ended with drinks to go and a $4 pooskie -chocolate chunk. I had ice cream and the boys had the cookie. 4drinks, 3- 1/2 priced appetizers, shareable pizza, burger, tri tip n pooskie=$135.62 before adjustment then new bill $113.11 Had to get Jasmine to change out ticket to reflect 1/2off appetizers-she stated that the bar n patio usually only areas for happy hour pricing. You specifically waited to take our order because we asked about HH and never said anything from above. Great service, food was delicious, came out presented well, temperature good. Atmosphere was quiet, tv's on -no sound. Not too busy 6-7 groups there upon arrival. Will be back, thanks for a nice meal. Used gift card n paid cash with tip for the rest of it.

Great night out with Sam attending to our requests. He is above & beyond a "Server"! He knew what we both wanted from the bar even though I arrived early. I'd had a rough day. Sam was so cool @ reading we were gonna talk stuff out & then order entrees. No pressure, no rush @ continued to check on us. It was probably an hour of conversation and 2 drinks each before we ordered. Raven delivered our entrees. He is always great. Now I'm Happy, Seepy (2of the 7 Dwarfs) @ fat at home after another great night @ BJ's. Thanks Sam, Raven, and the kitchen team & bartenders that made it all come together. Gary & Rich. Luv BJ's team

A very nice ambiance. Drinks were fine. Waitress was nice but made numerous errors. I ordered the special for Thursday, ribs and 2 sides. When I unwrapped my utensils, the forks had old food stuck to the tines-- disgusting! The waitress apologized and said she would bring me a new set. She did not. The ribs were good, but the cheddar mashed potatoes were room temperature and seemed old--I only ate a few bites. Not good! My other side was a wedge salad. It was Ok but drenched in Dressing--like double. Too much. I should have asked for it on the side. The special came with a pizzoki. A baked cookie with ices cream on the top. The idea was great, that is a great combo, but this cookie was doughy and oily. Yuck! The ice cream on top was great. I have been here before and had a much better experience. I hope this isn't the new norm.

I'm not one to usually leave reviews but after our dinner as a big family last night I felt the need to. BJ's has always been our go to spot for birthdays & other special celebrations, with that being said last night we were celebrating a birthday as well as an honor roll accomplishment with the kiddos. It was a busy night but the service was sooooo GREAT from the moment we got there. I got there a little late so I didn't really get anyone's name that assisted our table but when I tell you basically all the staff there was going above & beyond for everyone. Not just our table but the ones around us as well. Everyone was so patient & friendly nothing but good vibes. Our food was really good too & management treated us to a surprise to acknowledge our kiddos accomplishment as well as honor the birthday boy! Thank you so much to everyone at BJ's & their staff for providing our family such a wonderful memorable night! We appreciate you ALL so much!

Waiter was nice. Food was eh. I had the chicken sandwich and it had no flavor. Breading fell off into crumbles. Looked like someone cut it open. Bread was tough. Wife had the soup and salad she said the salad was good lol. Will we go back? Probably but seems like the food and employee morale is better at the Broadway location.

Absolute must on a Tuesday! A little bit more expensive than your average sports bar, but the food is a lot better and the environment is suggestive of something much more elegant. They have a massive menu that can accommodate just about anyone. Burgers and pizza look good and I most recently got the tri-tip and chicken and it they were both tasty and cooked perfectly. Pizookie Tuesdays offer amazing deals on the best dessert around!

I want to write an update for Bj Brewhouse on Oracle Dr in Tucson. After my less than stellar visit i wrote a review & the business manager reached out to me, and invited me back to give the establishment a second chance i was hesitant, but I'm glad I went. The manager on shift was nice and i explained & showed him my invitation and he took care of me. Our waitress was awesome our tea was constantly filled, and our food was brought out in a timely manner. Thank you to the business manager who reached out to me i appreciate it, and that is why i am giving my updated review 5 stars. P.s it also looked as if the big pot hole in the parking lot was filled in.

I mean this place needs to get it together. I loved BJ's when I lived in Texas. Went today cuz it's been a while and man it was a disaster. Longest wait ever for ordering and receiving food. My husband and I ordered 3 apps and 2 mains. I got my dinner we put in last, first while my husband just sat there. No apps or water or husbands food for a bit, just my plate lol then they said they were waiting cuz they were rewarming our queso.... Queso was cold lol then potstickers came ice cold... the waiters were awkward, the manager never came out to make things right. It was an overall not great experience. We'll give a different location a try, but never go back to this one. Super disappointing for over 100$ ticket...

Went to go for Valentine's Day with the kids and do the call ahead and when I show up with the family minutes still let in our window we come to find out that the call ahead did not work and now every other place is 1:30 wait including BJs. Ruined our family dinner and did nothing to offer help.

Re: Oracle Rd location. Service was nonexistent. My son and I were seated at a booth and never offered water or given a menu. The wait staff walked past us numerous times without acknowledging us. We moved to a table in the bar and the same thing happened. A visit from a manager was requested and even though she (the manager) stopped by, nothing happened. We left and as we were passing the hostess booth, we noticed the manager plus three waitstaff hanging out.

BJ's brewhouse is all about comfort food. If you are expecting top of the line meat of this kind or that, or a dining experience matching that of a four star place, you will be bummed. For the BJB, as I call it, it's a step above a Chili's and similar fare. Is it cheap? Heck, no. It is, though, in a challenge to find, if you are coming down Oracle and paying attention to Google for directions ( I don't recommend this). We went to BJB because I was craving deep dish pizza, and it is easy to get changes made without them charging you. Now, if you go to a BJB in So Cal, the extra fee awaits, it didn't here. We opened up with Sriracha dry rub boneless chicken wings. I've never done a dry rub with wings, but I was surprised how good it turned out to be. It was a crunchy batter, and all white meat on the inside. I chose both blue cheese and ranch. The main was deep dish pizza, the veggie one. I can't have dairy, so the cheese was removed. We kept the marinara and the pizza wasn't drowning in the sauce, which I'm glad. We wanted only half of the pie to have olives, but for that side and all of the pie to have the other veggies across the board. BJB failed on that by having olives and 95% of the rest of the veggies on one side. We just moved some over. Oh, I added pineapple, It was fine. We chose the medium one, which they refer to as shareable, six slices. It is enough, and you should have leftovers if it is just two of you. Service was good. Especially with the main server, but two things stuck out at this locale 1. When handing out the plates, the person who provided them to us, had their finger not on the edge, but more in on the plate. It wasn't our server, regardless. I'm fairly confident nobody would want to have a finger, with an unknown clean level in the eating area. 2. If you are expecting hand sanitizer at this place, forget it. Zero. None. Nowhere. Not at the front counter nor as you walk in. I've seen sanitizer at a gas station checkout lane, so what eating food isn't a reason to have one, post pandemic and ongoing COVID-19 and other uh, sickness things? Makes no sense. Food solid. It works. Do I need to get another deep dish pizza? Not really. After all, the last one I had was three years ago. So what's another three years from now?

Food was fabulous. I'm a carnivore and had no problem ordering just what I was going eat without paying for extras that I wasn't going to eat! Ahi Poke was very good. Tri tip steak was excellent, yum! Terra was an excellent server. Very personable and accommodating. Atmosphere was enjoyable. Haven't been here with my husband in a long time. Did not have a good experience that time. After today's visit, we will definitely be back.

This new chicken dish was outstanding at $20 price point. It was great white meat chicken under a blanket of mushroom sauce. Served with cheddar mashed potatoes and great asparagus.

Made a reservation for 7 for a party of 4. Was told it would be an hour and a half wait. Absolutely insane that we made a reservation and showed up on time just to be told we must wait. Not to mention there were other people who walked in without a reservation at the same time and they were told it would be the same wait time. What is the point in making a reservation if it is not honored.

One of the best restaraunts I have had the pleasure of going to. They always give quakity customer service and GREAT food. The atmosphere is also a calm vibe which I like. Overall I would reccomened giving it a try for your special day

Compared to the Bj's on Broadway there is a significant difference in quality of food and customer service. On this occasion I was close and decided to stop by with friends. We had a medium size.party of 8 and chise 2 seperate booths to speed up the service and not cause the staff to rearrange tables. I think they were short staffed because service took a little longer but not a huge issue. We only had a little over an hour for lunch and this visit was a little longer than that. The food wasn't great for me on this visit because the flavors were just off. A cold beer probably would have made everything better but it was a work lunch. I have been told that sometimes this location gives a discount to uniformed military/law enforcement and sometimes they don't. Not a deal breaker by any means but a nice courtesy when offered to public servants.

Your bathrooms need some updating and repairs. You have bad soap dispensers and unclean granite that needs care, also broken toilet seat doors . All this is easy to fix and would restore the original looks of when it was redone. Last time I was there I had to report a no toilet paper issue.. Food depends on whose chef, up and down as far as meat quality whether calamari or prime dip or cheesesteak.. We have been coming to your location for 18 years.

Very good Pizookies!!! We got the brownie, snickers and plain. Sierra J was a great waiter! Very kind and checked on us often.

One of our favorite spots to watch football and enjoy appetizers and drinks. There is a great happy hour which goes till 7PM and the ambience is sports bar meets family restaurant. We love the avocado egg rolls and pale ales here. Service is good, though food can sometimes take a bit longer on busier nights. Also, the meat for burgers and steaks tends to be underdone. For example, if you order medium it will be medium-rare. Order one step up from what you'd like. End with a pizookie!

Music entirely too loud at 4:30pm, sitting at the bar, and be bombarded by music from two different sources being played simultaneously...very annoying, probably won't be back...unable to enjoy a quiet, afternoon lunch...and I've been coming here for years...

Stopped here for lunch. Sat at the bar practically empty bar. Bartender kept asking me what I wanted to eat as he kept walking away from me. This occured several times. After the third time he admitted that he was busy. Really? Only 2 others were sitting at the bar. Seems kind of disrespectful if the Bartender/food server keeps walking away while they ask you what you want. Apparently having multi-tasking issues.

Fast & Friendly service! Great menu, descent selection of beers to choose from! I really enjoy the atmosphere.

I love this restaurant! The food is always good and the service is excellent. We go here frequently, there aren't many restaurants that have such a great variety of different types of food.

This location has started to backslide again. We quit going a couple of years ago due to the overall food quality, but in the recent months found things were better. Until today. Ordered a tritip medium well and it was rare. They did offer to reheat it for me, but reheating meat just makes it rubbery. The baked potato was cold. So the butter didn't even melt. We got our pzookies to go and got home no strawberry puree for the strawberry shortcake pzookie and they were brown outside and doughy inside. While we did spend quite a bit at this location, that will stop.

TERRIBLE! waited over an hour for drinks, just for everything to taste like straight up nail polish remover. i told the manager the drinks were nasty, and was automatically showed a gross attitude. he took our drinks away, and we thought that was that. we got our food 20 minutes after our drinks, and it wasn't super disappointing, it was definitely not worth over an hour, but wasn't disgusting. our server never checked on us, i had to wave her down multiple times since she forgot my to-go box 3 times. check comes, and i was charged for the nasty drinks i didn't drink, and AGAIN, server disappeared for around 20 more minutes. i waved down another manager who had no idea what was going on, since he said he had just got on the floor. i was PISSED. $30 on two mediocre hamburgers, and a disgusting lemonade i DID NOT DRINK! it just felt like a messy environment, and i would NOT recommend it to anyone!

Food was okay but service was awful. We go there all the time and have never had a bad experience untjl today. Our sever Alyssa seemed annoyed the entire time and even rolled her eyes at us while we were sitting before we left. As a server myself, I don't understand this kind of behavior or how it's acceptable. Ruined my whole experience.

Tucson has such an amazing array of locally owned places to eat, it takes a lot for me to eat at a chain restaurant . BJ's fits that bill with good service and good food. One of the things I like about BJ's is they try new things on their menu, yet keep the solid selling favorites. I really enjoy the avocado egg rolls, and the Margherita flatbread. The Chicken Tortilla soup is pretty good too. They add corn and diced tomatoes , and that really adds a unique flavor. One of my MOST favorite items on the menu is their turmeric roasted cauliflower. Perfect flavor combination, and comes with lentils to make this non meat snack a complete protein. All in all a solid 4 stars.

Doesn't seem to matter which BJ's you go to, they're all consistently good. Best thing about this place, Happy Hour goes until close on the weekends!! Another really cool thing is their $6 takeouts! After eating some food and paying some $$, you can order some of their chilled foods for later. I'm so glad I got their spaghetti on the way out. It completed the night. This BJ's was very big, but very empty. Granted, I went around 10 pm, but I was surprised to see about 5 tables occupied out of 50 (I'm guessing the total). The stranger part was how one waiter was welcoming and serving all the customers for the remainder of the night. Customer service was pretty slow, but I guess it's not a top priority there during Happy Hour. Honestly, the best priced items on the menu are the beers. I didn't take a photo of it, but I really enjoy their Jeremiah Red. Not very hoppy and tastes good. I could eat Crispy Chicken sandwiches any day of the week, so obviously I enjoyed that. Fries tasted funky like it was seasoned differently than it normally would be. Still, I was too hungry to care.

Horrible server. Not sure of her name but she was incredibly rude right off the bat. Rolling her eyes, ignoring our table. The food was decent but I would not eat here again after that horrible service.

Food was plentiful and good. Service was excellent. Ambiance is as expected for a sports bar. I will definitely go back again.

Six of us ate here tonight for my daughter's birthday and it was a mixed bag. Food was good - a burger, 2 Mahi-Mahi tacos, a chicken Parmesan and two pasta dishes followed by several pizookies (after a long wait). However it was let down by the service. The appetizer of Mac and cheese balls arrived after we were half way through the main course with a cursory apology for the late arrival. The server checked very irregularly, not all waters were supplied (although lettuce was in one of the ones that was) and we had to ask other waiters to find our server to pay the bill.