Heatherleigh N.
Google
I don't expect much from airport food, but this was honestly the worst ever. The toasted bagel was hard as a rock, either remarkably stale or actually freezer-burned, and tasted like chemicals. The half & half, whole milk, and oat milk pitchers to add to your coffee, were all empty.
There was only only person on staff, to take orders, make coffees, and prepare the food. They needed at least two more people. They also didn't have any change, which I was told when I attempted to pay in cash. I said that was fine, but I did ask if that was their policy, and wondered why, she explained that they were never given enough change in the morning, and always ran out in an hour or so, and managers just never gave them enough to get through a shift, and never were around to replenish it. There was a woman who showed up for her first day of work to be trained, but the manager was MIA, and never showed upby the time I finally got my order, 18 minutes later. The first day employee said she (the manager) was 40 minutes late.
The woman staffing the counter was perfectly courteous, but obviously overworked and unable to handle the situation on her own.
Inedible food, zero staff support, and apathetic management. Get it together, Black & White!