Black Rock Coffee Bar

This was my first time at Black Rock Coffee. I ordered a shaken espresso which contains milk and coffee with cold foam on top. The espresso and milk were definitely not shaken and I barely had cold foam that felt just like soapy water. I’ve seen photos of mobile orders on these reviews of how the cold foam should look. The espresso was very bitter as well which makes me think it was sitting for a while before they mixed it. Do Better guys! You have the staff. You can do it.

Do not expect your mobile order to be ready. There are some very rude snotty girls that work there and you have to wait in a giant line to get your mobile order. They don’t have it ready. I like the coffee, which is why I kept returning but today I’m done.. going back to Dutch bros. If I have to wait for my order, at least I will be treated kindly.

Quick and Easy! I created a mobile order in the app (so effortless), scheduled it right before work, picked it up through the drive thru. No issues whatsoever. I just told the staff my name and that i have a pick up order. Honestly, I always do mobile orders to track the points. I’m not a coffee drinker so I stacked up on all the additives. I like the Medium Blended White Mocha, did not disappoint. I’ll try their Matcha next time. I went at 5:45am and there were two people in front of me but did not take longer than 1 minute each car. Staff was friendly and location looked clean. Also, you get a one-time free drink 30 days after you sign up and on your birthday!

Great coffee and great atmosphere. The staff are friendly and attentive. Great way to start my day! 🤙🏽

Great coffee spot here in Arizona! We discovered this spot through our daughter in law, who was looking for coffee spots for our son on his birthday trip. Staff here is friendly and quick, which is essential because this place gets busy really fast! Food was great as well as our drinks.

Really nice space with lots of different areas to sit and enjoy the space and your coffee. Drive thru part of this location. Lots of people were working but orders took quite a long time to come out. I found the coffee itself to be similar to Starbucks (which I really dislike). If you are a Starbucks fan this may be a shop for you. Plenty of parking.

Seriously, we couldn't get a cup of decaf coffee because they've "cleaned their equipment for night?!" Based on Google hours, they close at 8pm & we walked in at 6:10pm. To add to it, the cashier with red hair (Ariana) acted incredibly put out by our presence. If you don't want to work on a Friday night, this might not be the job for you. Can't say we'll be back. Disappointing...

Had a nice experience at Black Rock coffee this morning. Big bright coffee shop with good coffee and friendly staff. Was a little cool out so garage style doors were closed but would probably be great when they can open them. Good spot to meet clients and friends or just use their quick wifi and get work done. This is right off the 101 so a good spot for meeting people across town.

To the incredible team at Black Rock: You are hands-down the heart and soul of my mornings. Every visit feels like a warm hug in a cup. It's not just the perfectly crafted coffee (which is consistently top-tier), but the way you remember names, orders, and always greet with genuine smiles that makes this place so special. Your energy is contagious, your kindness is unmatched, and your barista skills? Next level. Whether it's a quick stop or a sit-and-sip kind of day, I always leave feeling a little brighter--because of you. Thank you for creating a space that feels like home, for your hustle, and for turning something as simple as coffee into something truly joyful. With gratitude and a very happy heart, Kelli Sue & Derek

I have no complaints about the coffee drink I typically order, which is a "iced mocha latte" I have consistently gotten great drinks made at this location. The reason I am writing this review is regarding the extremely POOR SERVICE I recently experienced from no one other than the manager "Loren" when I addressed a billing "APPLE PAY" issue (a DUPLICATE payment billed) for one latte.) I discovered the billing error after reviewing my bank statement; contacted the bank to dispute it__the bank advised me to contact the merchant first, to allow them the opportunity to correct their error. Although it was a small $5.73 purchase; it's the principle! I was certainly shocked by the unethical, unprofessional demeanor I received from the manager (Loren.) I had also previously emailed this BLACK ROCK location per the advice of my bank; but received NO REPLY. I physically returned to BR expecting them to provide a "complimentary" credit drink for the payment error. But, the NON-business savvy manager decided not to accept or fairly resolve a minor issue. Foolishly, over a small sales transaction__THEY LOST ME AS A REPEAT CUSTOMER! I must now proceed to dispute and reverse the charge through my bank. smh

Stopped by for a fuel energy drink on Saturday afternoon and the line was about 7 cars long. I ordered one large iced blue lagoon. Waited about 15 minutes in the drive thru and it was finally my turn. The worker seemed flustered and wasn't friendly as I approached the window. She asked me for my number for reward points and handed me my drink. I drove off and finally took a sip while on the freeway. My fuel drink seemed to not have any fuel in it.. it was very sugary and did not have the fizz that the fuel drinks usually have.. I ended up throwing the drink away as it was way too sweet. :(

I love Black Rock. Great coffee, smoothies, and energy drinks. My favorite is the Mexican Mocha with oat milk. Try it and let me know what you think. Also has a drive thru which in Arizona is a PLUS!! This location has excellent staff working there with great service.

Came to Black Rock mid day for an Americano while I have a virtual meeting. Love the coffee and the atmosphere, but Black Rock is clearly not for meetings. It's like a hybrid between Dutch bros and a night club. Music was on point, primarily hip hop, but loud and lots of F bombs dropped in the background. Seems to me more weekend appropriate vs Tuesday at 2pm appropriate.

I go to this Black Rock out of convenience because it is close to my house. Some days it's great, the service is great and my drink is good. But whenever I order a drink, it's like flipping a coin on whether or not I will get what I asked for. I usually order a tea with sugar free strawberry syrup and sometimes I get something that isn't what I ordered. My drink will be made with sugar free raspberry syrup instead. I have never ordered the sf raspberry, but one night I ordered my usual and decided to speak up about it and what the employee told me (he was super chill about it) was that the sf raspberry syrup and sf strawberry were swapped. Evidently, this keeps happening because I keep getting the wrong flavor in my tea every now and then (more often than I should). The other day, I got a green iced tea with sf watermelon, and it was really good, so I ordered it again today and I ended up getting a green iced tea with sf raspberry. I mean come on. And, to make things worse, the person who was on bar making the drinks had her hands LITERALLY in the cup as she was filling them with ice. That's unsanitary and should not be happening at all. This employee must not know or simply doesn't care. Either way, that's disgusting and completely unacceptable.

Walked up to the counter to order. Stood there for what seemed like forever with two employees right in front of me. I was never even acknowledged. Ended up leaving without a drink. Parking is a pain.

This place is amazing and the staff are amazing especially bre she always polite and in a great mood for early am!!!

Drive thru is unusually slow I just was in the drive thru for 15 minutes with only 3 cars in front of me they are extremely unorganized

Coffee was good to go! Service was excellent and fast. I'm not sure how the inside was but I would assume it had a good atmosphere. I used the drive thru and could only speak on my experience with that. Overall experience was great! I'd recommend it!

First time there, ordered a small coffee and drive off only to find that it was only three quarters of the way full, however customer service in the drive thru was above average.

So good, service was quick and staff was pleasant. Coffee is a 10/10, would def get more, clean place and upbeat vibes, will come again!

I didn't know this place existed, till someone with whom I had a business meeting, suggested we meet here. I ordered Egg Nog Latte. It tasted like it had liquor in it, which I don't like. I think they forgot the whipped cream on the top too. For the price almost $8, I would rather buy food at Randy's, where I wanted to meet, but it wasn't half way, but even further north for me. I am giving 4 stars instead of 3 because the guy who prepared my Egg Nog Latte was so cheerful about me requesting -0- ice, and accommodating me because I want to buy the drink, not the ice, and I told him I drink so slooooowwwwly, that the ice would water down the drink so much, it wouldn't be worth paying almost $8 for water. He was willing to not put ice at all. But when I order a boba tea at Bosa Donuts, they insist on putting half a glass of ice, and say I have to pay 50 cents if I want less ice. But Black Rock didn't charge me extra for -0- ice, cos it DOES cost them more money to put -0- ice. Even three days later, I was still enjoying and sipping my drink, which I pour on a little ice, and finish it before the ice dilutes the drink. This place is really busy when we met at 9:30 am Friday, Nov 10, 2023.

I paid $1.30 more to have the extra large only to find when I open the cup. It was far from being even close to being filled probably 3 inches away from the top. I didn't pay extra money just to have a bigger glass dollar 30 not a big deal but when the toll of the drink comes to almost 9 dollars, it should be full or close to full would've been acceptable. It was closer to half that it was fully full.

Love the delicious food items here, as well as the choices of drinks available. Great service! The ambiance here is awesome & comforting. Very nicely decorated & always clean.

Excellent pit stop for coffee, with lots of varieties, efficient & friendly service, and reasonably priced! We stopped here on our way for a day trip to Tucson. We both had a large something for the road. Glad someone gave Starbucks some competition!

This came highly recommended by my stepdaughter who is rather obsessed with all things caffenation. I just got a black coffee, and honestly, it was really good. If a black coffee can taste good, I imagine all the concoctions have even more flavor. I can see now why she needs a small IRA each week to support her habit, but it's good overall. Seems like another version of starbucks. Would drive through again.

Discovered Black Rock on our trip and ended up going every day we were there. Coffee was amazing!

While heading for a hike we wanted to stop at a local stop for coffee. We were excited to find one right around the corner with a drive through. We ordered and were served very quickly. We had coffees and teas and everyone enjoyed what they ordered. Would stop back again while in the area.

Je prefer Dutch Bros And Marilyn and French vanille Cafe and Caroline Gey at the Treffpunkt restaurant

Fabulous atmosphere - love getting to hang here and chat with friends!! Really recommend this place!

Shocked at how the young lady was dressed with tight short shorts and her you should not allow employees to come to work looking so sloppy. The two people were slow and the guy was busy with his cell phone! I'm a regular at another popular coffee spot and I've never seen a heavy person with FAT BUNS HANGING OUT OF HER TOO SMALL SHORTS! Gross! You should have some ground rules for clothing but she may be a manager! Service was very slow because of cell phones. Customer was not numero #1

This black rock coffee is located right off of the 101 freeway. Whenever I'm in the mood for a sweet drink I know I can come here. Be satisfied with their caramel. Blondie blended chiller. Staff is always friendly and well. Sometimes there's a way it is never as bad as Dutch brothers. I have tried their bakers before and they were OK but I would stick with their sweet drinks. It's nice to have another coffee alternative to Starbucks, Dutch brothers, and Dunkin' Donuts. I prefer black rocks, caramel blended drinks, Starbucks. The caramel is fresh and doesn't have the artificial taste that Starbucks drinks always have for me.

My mobile order said ready in 15 minutes. Went over and it took another 20 minutes. First time I asked the young man he said "he's working on it right now". 10 minutes later asked again and the same young guy says "he's making it right now". 20 minutes later told one of the girls my plight and finally got my 2 drinks. They prioritize their drive-thru and mobile orders get screwed. As a male pains me to say it but they need to put one of the females in charge, they were multi-tasking and getting things done while this young guy was lying to every customer that came up with a mobile order. Literally told every mobile customer "they're making it right now". Obviously not a Harvard college applicant. Recommend going through the drive-thru so they can't ignore your order.

I was extremely disappointed at the service I received at this location! I had ordered several beverages along with food items and when I asked for a bag (because I only have two arms!) the gal behind the counter looked at me quizzically and muttered they were not permitted to give bags even though there were about 10 of them already open on the counter. She begrudgingly gave me one after all. Seriously people? I was delivering part of my order to another person who would be carrying a small child so obviously a bag was needed! All I have to say is, think before you speak! I won't be returning any time soon!

I had gotten an ice caramel blondie and i added oat milk it was a 10/10 . hubby got a mai tai frozen fuel and he said it was amazing. we went thru the drive thru and the worker was very kind and we got our drinks very fast ! can't wait to get it again on our next vacation!

Coffee is decent, but waiting in a drive through for 30 minutes for a medium coffee with 3 people in line so far! Probably be about 45-1 hour before I can even pay! Plenty of time to catch up on phone calls, work, and other things you would otherwise be doing in the comfort of your office or home. I'd suggest coming with something akin to a police cruiser computer setup if you want to frequent this location during your lunch break. Would have been two stars but im still waiting past an hour. No discount, apology for wait or even conversation! Only telling me a tip is optional and when I clicked no tip, she went totally mute, handed me my coffee without looking. Im not expecting much from high school baristas getting paid minimum wage, I understand the plight, but c'mon.

I'm a huge fan of black rock. I love the iced vanilla latte and appreciate how friendly the staff is. Their pricing is great compared to some other shops and I find it to be quality coffee.

I've been on a coffee kick recently and Black Rock's new fall menu sounded delicious so off I went to get some drive thru coffee! I had the iced pumpkin blondie, medium size. There was only one car in front of me and while ordering was fast, for some reason it took a looooong time for them to make just a single drink for that customer. But, finally it was my turn to pay and my drink was ready and waiting for me at the window! The pumpkin blondie was very good! It was a well balanced amount of sweetness, flavoring, and milk. The coffee was very smooth. It was light and refreshing. While it's convenient this location is so close to the 101, it can be a little tricky traffic wise if you're going to turn left to when you leave as a result since there is so much traffic due to the freeway.

I have passed by this location so many times and never knew it existed. It wasn't until I did a pickup for doordash that I discovered it. Decided to go back with a friend who also didn't know it existed. It's a standalone building with its own parking and drive-thru lane. Originally, I just wanted hot tea, but I didn't see that as an option so I had the green matcha latte. There are four sizes to choose from. I was not prepared lol. It was good, but way too sweet for me. Not sure if you can adjust the sweetness level? We ended up sitting outside as it was a nice day. No outlets outside that I saw, but I didn't look that hard. Would definitely go back if you need a place to chat and/or work remotely.

Not coffee, artificial sugar. I had to throw out my drink it was so bad. ...................................

Ok so - let me preface I know this is a chain and usually my collections and reviews tend to focus around the private (smaller) mom and pop little coffee shops.... But this place warrants an exception. First of all I love their menu it's always changing slightly but keeps all the familiar favorites... I don't think their prices are unreasonable and considering other locations I think it's a good value for what you're getting.. Let's talk about the real reason 5 stars is here tho - they hit the big three for me. Coffee, yup yum... price, fine.... environment/ambience.... I have no idea where they are hiring their people from but everybody else should do the same, I have driven through dozen(s) of times and have always come across somebody courteous, attentive, and smiling.... Literally after driving through the drive-through my day is just better because of a pleasant interaction. Inside it gets even better, the atmosphere is welcoming, the staff has always been patient even when I'm deliberating on trying something new and I have no idea if they're faking it or not but everyone seems like they love working there.. I will tell you this is a pretty consistent stop for me just because I know the experience will be good and even if there's a mistake with the order they will fix it immediately.. bravo....

I tried this place because of the reviews. I'm confused. I got the regular drip coffee. Tasteless. No kick. Dirty place. By the windows where the countertop chairs are the floor was filthy. Bathroom was filthier.

I decided to try again ..... and I have seen much improvement!!!!!! I wanted to stay loyal to this location and I am happy to see they are double checking order and doing a great job in smiling way to early in the morning lol ... :)

Found a new coffee spot that can take my money! It was thanks to Uber Eats that I found Black Rock Coffee and its been true love since then. But now I dropped Uber Eats and show up myself. My goto is the Caramel Truffle, I have tried it hot, tried to iced and love it both! Its creamy, sweet and has the perfect hit of caffeine. Now I am working my way through the menu to try out everything they got. If you haven't been, go give them a try!

Visited this cute little coffee shop in a trip to Arizona and I absolutely loved it! Not like the usual Dunkin or Starbucks were used to in the East Coast. The pastries all looked so fresh and the a chocolate croissant was super good! The lattes were also pretty strong and they had very interesting flavors. Definitely would recommend.

This is our favorite coffee spot. we visit everyday and the drinks are always great. Ari is the best!

It was my first time ever in a Black Rock Coffee and Brie's customer service and kindness went above and beyond and turned my morning around from a rather crappy one to an extremely happy one. Thank you Brie for the hot Chai with oat milk recommendation, is extremely yummy. I look forward to going back.

It's black rock. There you have it. A solid cup of coffee, less chatter than Dutch Bros. If you want coffee, quickly, you will not be disappointed

Really like their cold brew here which I've had a few times and the hibiscus tea with raspberry was interesting today. Mexican and Irish coffees were both worth trying as well. Overall better than Starbucks and a decent pick for a wakeup beverage.

Tasty coffee with lots of options to kick up your energy level. Friendly staff and a nice seating area to chill at. Not quite the selection list of Dutch Bros but lots more than most coffee shops. Definitely a solid coffee spot. We have hit this establish almost daily during our vacation and have no regrets.

They have pretty good coffee! Very nice place to hangout and get some work done too. Service was decent, but I ordered a breakfast burrito, and 5 minutes later they called me over and said "we ran out of breakfast burritos so I told them to make you a bacon egg ricotta breakfast sandwich!" No question of if that was okay with me. I never authorized this. She flat out told me- that was what I was getting. What sort of wild power play did she just pull on me?! I'm not sure what it was, but I think it's kind of hot when a woman takes charge like that. Totally cool with it. Sandwich was fire.

Never Disappointed here my son and I love this place he goes for the smoothies but I love the iced coffee but every so often I have the staff surprise me I can tell them my mood and then I get a great drink....Kelyse is a great Mgr and he staff is awesome I was there last week a few times and everything came out super fast...thank guys great job!

Great Lattes I've found another barista capable of making one of the best lattes I've ever had. I am so glad I found Black Rock Coffee Bar . This was my first visit but it won't be my last. On this visit I had the Blended Carmel Blondie and toffee cookie and both were superb as was my sisters Iced Macchiato. Both drinks were equally delicious. The Baristas at Blac Rock Coffee Bar take great pride in brewing. So if your looking for the perfect cup in a hip place stop by Black Rock Coffee, you won't be disappointed.

Black Rock Coffee has a welcoming and friendly staff, nice ambience, and lots of seating. the private parking lot keeps the visit relaxed and the bathrooms are clean and well stocked, definitely recommend for a chill coffee shop visit.

I was in desperate need of my first coffee of the day, just exited the highway onto Thomas and (insert miracle sound)...there awaits the most perfect, local, non-chain coffee drive thru. In that moment, it was as if Black Rock Coffee Bar was a gift from heaven and I was in the exact right place at the exact right time. Naw, but in all seriousness this place is in the perfect location right off of the 101. It's placement will hopefully bring hella business and the kind of service I experienced will bring back happy customers. The barista at the drive thru was super friendly and gave me the most delicious recommendation - an iced caramel blondie. Strong, sweet (but not too sweet) caramel + mocha flavoring = happy girl over here. And more importantly, after the dose of caffeine, I could function like a normal human. I am a fan. I will definitely return!

My friends and I had rented an AirBNB in the area for a few days, and we were trying some of the local coffee spots. This Black Rock was one of our favorites! Loved the aesthetic inside, and all of the seating. Our baristas were really friendly and talked with us when they noticed we were from out of town, and they made our drinks with care. We tried the jackhammer and the iv with oat milk, both iced. Awesome flavors, with plenty of much needed espresso that didn't overwhelm the drink. Will visit again next time we come to Arizona.

Was happy to have this coffee shop close to the Airbnb we stayed at while in the area. We went here 3 total times during our week stay it was so good! The bagels were decent, but the coffee was very good! The iced lattes were really tasty and had great coffee flavor. Was a little frustrated with the order ahead service, however. Like most coffee places I have been, the coffee is ready when you get there at the time it says. Here, they don't start the coffee until you check in at the counter. Definitely wasn't the most convenient. Overall, would come back here if back in the area!

We get Black Rock weekly! The coffee is so fresh and smooth. The specials are fun and seasonal, and the staff is so nice! Feels like home! We haven't had the chance to visit the inside, but the drive through is fast and comfortable!