Daniel Rodríguez-Colón
Google
Honest review time: Black Turtle Coffee feels like a business. That’s not necessarily a bad thing, but a reflection of how they've structured their customer experience. Rules are posted everywhere, and the menu prioritizes efficiency and profitability, offering limited customization to keep specialty drink prices within value. While some coffee shops overwhelm with choices, I found their menu a bit too restrictive. “16 oz” only means there’s little demand for these drinks so I’d find out which ones the more profitable beverage and cut ties with others.
After tip, my drink came to $9.50, and I would have appreciated a smaller, more affordable option. There are only options to increase the cost of a beverage, not reduce it. The Irish Treasure was delicious, but as it cooled, I started questioning whether it was worth the price.
That said, the baristas are consistently kind—they hire good people.
I’d love to see the space feel more inviting. If you need that many posted rules, it’s often a sign that the interior design isn’t working as intended. Hopefully, as they grow, they refine the experience in a way that balances structure with warmth.
For now, I’d give it a solid 3 out of 5.