Sam B.
Yelp
#135 in my Coffeeshop Chronicles.
Unable to go without caffeine, I searched Yelp for coffeeshops near our hotel and came across Black Velvet Coffee. While I admired the lodge style interior design and layout, I wasn't thrilled with their service or the extravagant pricing. I asked for an adjustment to my drink (single shot instead of the standard 2 shots of espresso), which is how I usually order my second or third coffee of the day so as to not overload on caffeine. Haha.
Anyways, the employee didn't seem to understand my request and simply stated it's against store policy. I've never had a barista tell me that before (usually they just toss the second half of the espresso pull or make themselves a drink with it). But even so, I would have understood if not for the disinterested attitude and how it seemed like she was only refusing to make the adjustment because she couldn't be bothered. I also wonder what their response is for customers who order an extra shot (as many do), since it's the same underlying concept. Suffice to say, I wasn't overjoyed with the service.
Add to that the steep pricing, and I can't in good conscience give a higher rating. It was $9 for a small 12 oz iced rose cardamom latte, the majority of which was ice. The syrup they used was house-made and the flavor was good, but not $9 good. Lol. With the number of premium coffeeshops I frequent each week, I'm familiar with how pricy lattes are these days. And yet I've never paid as much for as small a drink as I did here. Was it worth it? Not to me. But that's just my opinion, so take it or leave it.