James B.
Yelp
Not sure what's going on here, whether it's new owners, new management or what, but this place has gone downhill. Big time.
Came with some out of town friends, who had never experienced the diner, and now that we've been, I regret that decision.
Got there a little after 10am on a Friday. Not super busy. There were lots of empty tables. Got told to sit wherever and someone would be with us shortly. Clearly their definition of shortly is vastly different than mine, because we sat there for almost 10 minutes before someone came over and just tossed menus at us before walking away.
Someone finally came back and gruffly asked if we wanted any drinks. We all ordered coffee, and were served what resembled lukewarm brown liquid that might have been coffee at some point a couple hours earlier.
Mentioned this, and was greeted with an exasperated sigh followed by "No one else seems to have an issue with it! But I'll see what I can do!" Grabs our cups and shuffles off. I could see them making new coffee, so that was a plus.
While the fresh coffee was brewing our order got taken by a different server, as the original one seemingly vanished between starting the coffee and thinking about taking our order.
We waited for someone to bring our coffees while waiting for our food and that seemed like it wasn't going to happen, as both the servers we had encountered were busy having a conversation with who I assumed was the manager while looking right at our table.
This didn't sit well with me, so I walked over to where they were standing and politely asked them to cancel our order, we'd be going elsewhere.
The first server didn't say anything, but the second one gave a "it's already being made" "we can't cancel it" excuse while the manager chose to just walk away.
I told them we were leaving, and one would think that's the end of it, but once we left, and found somewhere else to eat, I called the diner and asked to speak to a manager, to be told "if you are the table that walked out, they won't be talking to you. Consider you and your friends blacklisted!"
Now normally, this would have upset me, but after how we were treated, they did us a favour.
I hope whoever is running this place (into the ground) sees the multiple negative reviews and does something to fix what was once a great place to have a decent meal. Edna would be mortified if she knew what had happened to what USED to be a gem in Calgarys dining scene.