Blackstone Steakhouse and Grill - Mississauga

Ample parking. Staff at the front was attentive however no body handed over the menu, had to get it from the front desk, was in no mood to go online to check their menu. And also not everyone has cellular data. The “self cooking steak” isn’t a good idea in my family’s opinion. There should be more options for sides. Jerk Nachos were good.

It was incredible! The food was the best I’ve ever had, I will definitely been going back! The service was amazing as well! It was a very nice, calm, and relaxing environment. Definitely recommend eating here!!

RAW chicken - Food poisoning & Terrible Experience at Blackstone Steakhouse & Grill – Ruined My Son’s Birthday We had a Monday night reservation to celebrate my son’s birthday, which was easy to make. Upon arrival, we were greeted and seated promptly, but things quickly went downhill. We asked to be seated at a booth that was empty, but were told it was reserved. We were promised we’d be moved when another booth opened up. That never happened. Instead, I watched as they cleaned the booth and seated another family there. This was already frustrating, but we remained patient. Our server spoke so softly that we couldn’t hear her over the loud music, so we had to keep asking her to repeat herself. Then, when our appetizer arrived—jerk chicken nachos—it was a disaster. The nacho chips were dripping with oil, clearly fried in either old or improperly heated oil. There was barely any jerk chicken, just tiny crumbles hidden beneath a layer of low-quality cheese that oozed even more oil. It was inedible. The server offered to replace it, but we decided to send it back and wait for our main courses. The main dishes arrived quickly, which seemed like a relief at first, but I soon discovered my chicken parmigiana was RAW. I had already eaten half of the chicken before I realized it. I called the server over to show her, and her excuse? “It’s the lighting.” I explained that my daughter’s chicken from her penne Alfredo wasn’t raw, and she was sitting right next to me in the same lighting. I was horrified and went to the bathroom to try and vomit out what I’d eaten, fearing I’d get sick—which, unfortunately, I did. I now have food poisoning. My son’s birthday was ruined, and the whole family felt terrible that I couldn’t enjoy my meal. When we were paying, my husband still left a tip, knowing it wasn’t the server’s fault, but I asked her for her name. Her response was shocking: “I’m not allowed to tell you my name according to business policy.” What kind of restaurant refuses to let staff share their names? I then went to the hostess stand to ask, and even they refused to give me the server’s name. After asking for a manager, I was told there wasn’t one. The hostess claimed to be the supervisor, but initially denied that too, giving me the runaround. Finally, after making my son go to the car to grab the receipt, I found out her name. This whole ordeal was completely unnecessary and insulting. For a high-end steakhouse, this kind of treatment is unacceptable. Even fast food places like Tim Hortons have their staff wear name tags. The fact that your servers can’t give their names or that there was no manager on-site is appalling. Dimi was the server and Sashi or Sachki was the apparent supervisor. Poor customer service skills for a busy restaurant. I’ve read other reviews about how the quality at Blackstone is declining, and I completely agree. It seems like students are being hired as chefs and servers, and the quality is suffering as a result. For a restaurant of this supposed caliber, you should be working to fix these issues, responding to negative reviews, and improving your service. There are plenty of other halal steakhouses offering better service and food at a fraction of the price. Thanks for ruining my son’s birthday.

Really wanted to like this place as we drove all the way from NY to sample the food after reading the reviews. We ordered the 8oz and 10z Beef Cheese Burger with mash and fries and a lemon iced tea drink. The food arrived on slates which looked really cool until all the fries slid off onto the table. The server wasn't apologetic and just trotted off. My partner had to pick them off the table and put them back on the slate. How unprofessional is that?! My mash was cold and lumpy which is never good. The minuscule amount of mushrooms and onions on the burger weren't worth even being there. The burger was also cold and flavourless. I ate as much as I could but gave up. Our Lemon Iced Tea drink didn't arrive so we had to ask for it. They offered to deduct the drink off the final bill (which was a nice gesture) but we declined and left it there. I really wanted this experience to be a good one but it wasn't. However the place was spotless and appealing to the eye. Service was quick and the staff were polite. It's a shame about the food.

Excellent service by Robin! I recently had the pleasure of dining at Black Stone Halal Steak House, and it was an exceptional experience from start to finish. The ambiance of the restaurant is warm and inviting, with a modern yet cozy design that sets the perfect mood for a memorable meal. The menu offers a diverse range of options, but I decided to go with their signature steak. The meat was cooked to perfection—juicy, tender, and full of flavor. The seasoning was spot on, complementing the natural taste of the beef without overpowering it. What really stood out was the quality of the ingredients; it’s clear that Black Stone prioritizes fresh and halal-certified products.I loved the colada and chilli shrimps. The sides were equally impressive. I particularly enjoyed the mashed potatoes, which were creamy and rich, and the grilled vegetables added a nice touch of freshness to the meal. The portions are generous, so you definitely get your money’s worth. Service was another highlight of the evening. The staff was attentive, friendly, and knowledgeable about the menu. They made sure our needs were met without being intrusive, which enhanced the overall dining experience. Overall, Black Stone Halal Steak House exceeded my expectations. Whether you’re looking for a place to celebrate a special occasion or just enjoy a great steak, this restaurant is a fantastic choice. I’ll definitely be returning!

Service was the most excellent I have received in awhile. Not only was the service really good, the smoked BBQ wings and the jerk nachos were amazing. The tenderloin was absolutely amazing. Sweetie did an amazing job serving us, and she will be the reason we come back. She is absolutely the best server and she deserves the most praise!!!

My man and I were celebrating our 5 year anniversary so we decided to try this steakhouse for the first time, and we couldn’t have asked for a more memorable experience. The atmosphere was beautiful, the staff was so welcoming, and the food exceeded our expectations. We want to thank our waitress, Harbeer, who went all out for us from making us special champagne glasses and surprising us with a celebration dessert!❤️ It was such a sweet gesture. Overall, we had an amazing time and we will definitely be back!!!

Excellent service by Harry (Harjeet). He was extremely patient and made sure to provide everything we asked for. Steaks were great , lamb chops presentation on sizzling dish was awesome and new since I last came, but lamb meat quality was a little bit off. Excellent overall I would say.