Blank Street

Very disappointing experience. I ordered a matcha strawberry shortcake and requested no ice after paying because I wanted the drink at room temperature. The staff member had already filled the cup to the brim with ice and was just adding the drink on top, so if you remove the ice there wouldn’t even be half a cup left. Instead of handling the request professionally, the staff girl started arguing and still handed me a half-empty drink in a large cup. Customers are not stupid—we understand when we’re being given less for what we paid. The owner should seriously educate the staff on basic customer service and honesty when serving customers.

Not sure why this coffee shop is popular. There isn't a need for a true barista. The espresso machine is a fully automatic machine that does pretty much everything except put the milk/foam on top. Its good for consistency which is why these machines are being seen more frequently. The banana bread latte was decent and would have it again. Wouldn't be in my top 5 NYC shops.

Absolutely amazing staff!! The vibes were so genuine, the music was fire, the drinks were fire, the food was fire and vibes were up. Easily one of the best coffee shops I’ve ever been to.

I tried the Daydream and the Strawberry Matcha and both were amazing. I really loved them and this is definitely one of my favorite spots in NYC for matcha. The prices are good, the staff is friendly and fast even though it was always super busy.

Tried the Earl Grey Matcha and Cafe Latte at Blank Street and both were excellent. The Earl Grey Matcha is smooth, fragrant, and well balanced, while the Cafe Latte is creamy with a rich coffee flavor. Consistently good quality and a great spot for coffee and matcha lovers. Highly recommend!

The team is always so welcoming. Great personalities and smiles are all you need at the start of the day. They also move like a well oiled machine. Happy I get to come in rather than order for delivery.

I come here often, matcha is consistently great! Ordered a blondie recently which was very good as well. Service is always welcoming. Special shout out to Uswa, always a wonderful experience!

I’ve been here twice and tried two different drinks hoping for different results but to no avail. My first attempt was the salted pistachio matcha and it tasted like neither salted pistachio nor matcha. Not even a hint of any flavor which was very disappointing. Tried to give this place a second chance by revisiting and ordering the banana bread matcha and it still tasted like nothing. It was genuinely so depressing how flavorless everything is, especially considering how much you pay for the drink. It can also get quite busy here so if you order at the counter, you may end up waiting 15+ minutes for your order. I recommend using their app to order ahead to avoid wait times and standing in the crowded shop.