Yeji Soh
Google
My parents, my husband and I had 12-course meal with wine pairing on May 27th, 2025. The WORST Michelin-starred restaurant ever in my and my entire family's lives, in terms of both service and food. There are certain details or attentive services that any restaurants must meet to earn Michelin stars, and they did not do none of them. I’m very doubtful of how they achieved stars unless their services drastically dropped after their achievement.
Just to add some credibility on my following feedback, my husband and I have been to quite a few Michelin-starred restaurants in different countries, including one other amazing one in Algarve, Portugal, and here are the reasons why Blind Restaurant does not even deserve any michelin star;
1) Right from the start, I found a big hole in my napkin. They changed it after I requested to replace it with a new one.
2) I found a bug in my wine. The manager, Pedro, did not even apologize, took it away, and replaced it with a new glass with pouring wine again without saying anything. Later on, he came to our table for check in and I mentioned that wine was amazing but I was quite surprised to find the bug in the wine glass for Michelin-starred restaurant and even more surprised to not have heard apology or anything. He said "Sorry that happened but since we normally leave our wine glasses outside, we have no control of having bugs coming in sometimes". I replied "If you're already aware of those possibilities that you might have bugs in wine glass and did not even check before you serve, then I think it's even more issue. Plus, I don't think you'd want to answer like that if Michelin Inspector visited and faced the same issue.". Then he said apologies real quick, and left the table.
3) They had ‘water pairing’ in their drink menu. We found it interesting but because we chose to have a wine pairing, we did not do water pairing but decided to try one of the “fancy” water on their list, which was Icelandic water. I asked a sommelier, Wagner, where this water is sourced from in Iceland, and his answer was “I don’t know. Maybe from all over the Iceland.” It’s okay not to know but usually from my experience in other Michelin-starred restaurants, they would try to find it out and provide the best answer that they could give instead of simply saying “I don’t know.”
Also, for wine pairing, the sommelier, Wagner, sometimes skipped even describing the flavours of wines that I had to ask him to describe some notes or palettes for the wines that he was providing.
4) After I returned from washroom, I did not find my napkin organized or folded back again, which should’ve been done if Michelin-starred restaurant. It wasn’t just once throughout the dinner, but multiple times happened.
5) When customers are looking for washrooms in the middle of the dinner, normally they should either guide them to washroom or at least let customers know where they are. They did not do that.
6) For Michelin-starred restaurants, they scrape the dining table here and there to clean up. They do that but not thoroughly at all. Even after they scraped the table, all the dirts or crumbles still remained and they weren’t like micro-sizes or anything at all.
7) Usually for Michelin-starred restaurants, two servers are paired together to serve 4 people’s dishes so that they can place down the plates and take out the plates all at the same time. Here in Blind, I did not see that; on some courses they did, on some others, they did not.
8) My family’s table was the last and they already started cleaning before we finished. They even closed the main door and we had to exit through their elevator located behind.
9) Majority of the dishes were way too salty.
10) It took about 5 hour to finish the meal. It took way too long time that half way through, our dinner wasn’t even enjoyable anymore due to all the things that I mentioned above and taking too long time.
I will not recommend this restaurant to anyone. This was a total waste of money for this quality of service and food.