Amy K.
Yelp
We were in town staying at the Omni for a weekend trip with friends. While we love the resort this restaurant fell very short of expectations. First, our waitress took quite a while to greet us and when she did she was less than personable or helpful. A table one over had a different server who was full of personality, telling them about specials, helping pick out entrees, suggesting wines, etc. Ours was basically, "what do you want". No personality whatsoever. Fair enough, not everyone is outgoing. We ordered the redfish, tuna tartare, 2 filets and crab Mac and cheese. When the filets were delivered, it was 2 pieces of tenderloin, not a filet, presented like a prime rib or medallions of tenderloin. Most shocking, this $54 entree was to come with a twice baked potato and tomato/ herb garnish. When they served it, there was a small bowl of cold, flavorless French fries in the place of the twice baked potato with a "we ran out of twice baked potatoes, so you get fries". A very small order of cold, sad French fries. No, "hey, sorry guys we ran out of potatoes, what other side can I offer you?" Nothing, just here is your cold fries, deal with it. I assume the Crab Mac and Cheese was supposed to have crab in it, but there was maybe 2 pieces of crab. Our waitress did not return to our table after entrees were delivered to check to see if they were prepared correctly. So, we had to track down another server to get help because one of the steaks ordered medium was served very rare and had to be sent back. No manager stopped by to apologize for the errors even though he walked past many times. Needless to say, we will not be returning. This was an expensive disappointment.