Crystal B.
Yelp
If you patronize this establishment, only order appetizers with a small group of people. Our experience at Blind Tiger was horrible, to the point many in our party said they would never return. A couple of family members in our party said that they had stopped coming because of the food and service but only came because my grandson turned 13 and wanted to have dinner at the Blind Tiger. The Ambiance was great. However, the food took forever to come out of the kitchen. When the food finally arrived, we were missing four meals, one of which was for the birthday boy; when his steak finally came out, it was undercooked by a lot. So, they had to take that back to re-cook. So, more time waiting. And unfortunately, the meals we were waiting on were for children.
My 4-year-old grandson waited for ketchup to eat his hamburger. When the manager came to tell us about the missing meals, we told her we needed condiments. Someone from our party had to get up and get them. Additionally, my husband and mother ordered the chicken fried chicken like they had in the past, but this time, they had to return their meals because it tasted bitter. I knew my husband felt like this because I was sitting next to him, but I didn't realize until later that this was the same issue with my mother when I looked down at the table and saw that she hadn't eaten her food and then realized she had the same meal as he.
I called two days before for reservations and even changed the original time of 6 p.m. to 6:30 p.m. at their request. We still waited for drinks, condiments, food, and our checks! We left the restaurant around 8:45 and were only actively eating for 30 minutes.
We don't blame the waiter because he was new, having only been there a few weeks, so he was doing his best for such a large group. We made sure we tipped him well. We were surprised that he didn't have any help delivering food. There were enough employees there because you could see them walking around and about five sitting at tables eating food. Some were walking around putting up decorations.
They did comp the four meals, take the chicken fried chicken meals off, and give everyone a 25% discount on their tickets. However, the damage was done, and they have lost good customers. I will only go if I am ordering appetizers. That's always safe.