Rachel K.
Yelp
Okay. The past 14 months living here at block c has been a roller coaster. So I will basically go over EVERYTHING below.
Amenities:
10/10
Awesome! It's a gated community, has a beautiful pool, club room, self wash pet bath room (this was the best part of the apartments), a 24 hour gym (awesome huge) , and more!
Everything was clean and well maintained. They even do community events such as cooking classes and mixology classes.
I mean, you get what you pay for.
Parking:
5/10
Parking sucks. You get 1 parking space and any additional parking spots are $170 PER MONTH. It's also in a shared parking garage. Shared with Urge, the restaurants below the apartments, and other stores that are opening up. The walk from the garage to the apartment alone was about 5 minutes. Then when construction came in, the walk turned into 5-10 minutes...
Also, a parking garage encourages racing. Oh man, the amount of times I've heard a car rev it's engine and squeal in the parking garage
Leasing office:
6/10
Used to be great! When we first moved in, it was just Van (the manager) & Sydney. They'd always respond to emails and calls and try their best to make life easier. I was definitely complicated but they handled everything so well!
But then.. halfway through our lease, management completely changed. New faces came in, they never answered phone calls, never resolved issues. Even spoke with a girl at the gym about a roach problem she was having and the leasing office couldn't care less!
Fire alarms:
UGH! During the first couple of months, fire alarms were going off every other day due to new restaurants coming in under our complex. It was so ridiculous! Especially if you have children or dogs, this is terrifying to them. It got so bad, that when an alarm went off, people would sit on their porch asking others if it were real. No one took them seriously anymore. No one got out of bed anymore which makes this VERY dangerous if it were a real emergency.
Maintenance:
7/10. They were all friendly and repaired things in a timely manner. However, when they built the building, they forgot to install a lot of important things so maintenance was coming into our home about 4 times a month for the first few months. Also ridiculous! And the time frames they would give we're like Mon-Fri from 8-5pm. I mean, I don't know about anyone else but I don't like having strangers in my home with my dog and my personal belongings when I'm not there.
Construction of the building:
3/10 very poorly built. Like I said, we were the first tenants in our apartment. When doing the move in inspection, I saw the flooring was not installed properly. Lots of areas that popped up. Kitchenware and cabinets were also really cheap. Very difficult to clean and cook. from first glance, everything looks great. But the further you dig in, you can see how poorly built it is.
Construction:
UGH Like I said, they're new. They're still doing a shit ton of construction. We were woken up EVERY DAY due to the loud noises coming right outside our window. They'd start around 8am-5pm. Even with the window closed, the noise was ridiculous. I don't understand why I would pay $2k in rent when I can't even enjoy a good nights rest. The noises never stop here at block c. Whether it's fire alarms, construction, speeding in the parking lot, etc.
Moving out:
1/10 was hell. We put in our 30 days notice and heard nothing back from them regarding a move out inspection. Every time I called the apartment, no one would answer. I didn't have time to stop by as I was already moving to another place and had work all the time.
What made me laugh was that they sent ANOTHER bill for the next months rent.!!! I mean, they forgot we were moving out?
By the time we got the bill, we realized they didn't even know to call us for an inspection. I mean, we even came in asking for paint colors and a list of what we needed to do.
So we reached out and finally spoke to someone. It was about 3 days before move out.
They scheduled an inspection the day before move out.
Basically when the maintenance guy came, he told us that nothing is clean the way it should be and we should have done a pre inspection before the final inspection.
I know our bill will be high and they will take all of our security deposit.
I can't help but blame the leasing office losers that didn't schedule a pre inspection move out with us. Then when we did, they scheduled it a day before move out.
Would I come back?
Maybe. 10 years from now when construction is over and they get their shit together. Has so much potential but you really should lower rent until everything around you is complete. Because then, people are paying $2k + to look out their window and see construction. Not really appealing at all.