Block Island Ferry

We took the traditional ferry and loved the experience. It was a cool, cloudy Sunday. Good crowd, but not overly packed. There was plenty of space to move about, and the air conditioned seating was appreciated by many on the return leg. We arrived early, parked across the street from the terminal, for $19/day. We were the first to board and chose to sit in front of the second story windows, overlooking the bow of the ship. It gets cold on the water, even in the Summertime, so be prepared. Smooth hour long ride brought us into the harbor. The return trip, a storm was approaching, fog rolled in, and the seas were a little rougher. Definitely take some motion sickness medicine before you leave. We arrived back much quicker than it took to go to the island, and I was glad.

I booked the high-speed ferry from Point Judith to Block Island and back. The ride took about 30 minutes and was smooth and enjoyable. The staff at the terminal and onboard were very helpful, making the whole experience pleasant. The ride on ferry named as Athena was refreshing — with cool ocean breezes, the sound of waves, water splashing along the sides, and views of small boats dotting the water. It truly felt like a mini escape and is definitely a must-visit. The ferry has a small cafe where you can purchase snacks and drinks. There are also plenty of pay-and-park options near the terminal, which made it convenient for us to leave our car and board. Overall, a great experience with beautiful views — perfect for a short, scenic getaway

They never entered our vehicle reservation even though we had a confirmation number. Called to check before our trip and they said they had no record. Make sure you get something in writing. Had to go without the car. A major and expensive inconvenience. Walk on service was good and on time as per usual.

Perfect weather for the weekend and friendly environment gorgeous day clean quiet love this place small fishing village new England lobster 🦞 boats just picture Perfect 👌 don't want to go home but can't afford to stay so I'll just have to enjoy the rest of my day

When Block Island is your destination, the Block Island Ferry will you there, no problem! There’s a snack bar and lots of seating, inside and outside. The ride is quick and you won’t regret buying tickets.

Calm Seas and Heavy Fog. The crew had the fog horn going off often. It brought great comfort. The Ferry Captain and crew have great navigational skills. The horn was to alert the other people on the water.

What a beautiful trip we have 😍 a nice ride with nice views , going to a beautiful island 😁 Block Island highly recommend

This ferry is amazing! The sea spray in your face fells amazing! The view coming into Block Island is picturesque, and the water is beautiful!

This is a year-round ferry in Galilee, a fishing village located in Point Judith, which is also a village located in Narraganset, RI. The traditional ferry takes approximately 55 minutes one-way (from Galilee to Block Island) and cars and moped can be transported on it. There is a high speed ferry which takes approximately 30 minutes one-way but no cars are allowed on it. The ferry runs in other locations in the summer; those locations are Newport, RI, New London, CT, and Orient/Montauk, NY. Parking lots nearby are independently owned and there are fees associated with them. A concession stand is located on the ferry; there's a full bar, hot dogs, snacks, coffee, and other drinks. There are restrooms too. We were able to walk around the ferry while it was moving. There were plenty of seats but it does get packed in the summer months. It's relaxing to just sit and watch the ferry cruise away. We brought our moped and was able to sit with it at the bottom floor. The way they load the cars are pretty impressive; it's a tight fit but they do maximize the space. I have fond memories of taking this ferry to the island. Tip: bring a light sweater, it can get chilly on the ocean; and of course, bring all your picnic essentials. Overall, I highly recommend it!

A solid experience. Made my first venture to BI and they were great. Left both locals on time, fast and easy bordering and professional staff.

Slow ferry was a little over an hr for about $11 The fast ferry on the way back was $25 and about half the time. Point A to point B on time!

Went twice got to sit up top deck twice but fills up quick. Took the hour regular ferry vs quick high speed. Motion sickness isn't bad I didn't get any. Missed my ticket time and if you do, can just go at a later time same day without having to rebuy. Just stand in line to be let on. I would call and check to make sure this is still the rule. Ticket price is fair too. Love that the surrounding area is all restaurants, an ice cream place, public beaches and seafood if you get back from the block island trip at a decent time.

If your looking for a job with them, keep going. Brian is a liar and will do anything to keep the kids happy. Does not respect captains or mates, only to keep his minions. Most of the deckhands are kids who have no idea what it's like to be on a ship. They go back and forth and think they are sailors. If your not in the click with the captains and mates, don't expect to get called back. Your there to fill a spot and thats it. Don thinks he's a tough guy. Collin and Jay are stand up guys. Jim is quite but keeps to himself. Not worth your time.

I would like to give the point Judith to BI ferry a negative two stars. It was not a case of "we'll it could have been nicer if" we drove off the boat thinking "maybe we will sell our car on the island and swim home. The boat itself was in nice shape and the ride was smooth. But everything related to the car was rude. The old guy in the parking lot that smelled like booze was rude. The chubby 20 something on the boat wearing pit vipers 11 out of 10 in the rude and childish dept. Not a welcoming experience to a degree that we are not mad but laughing hysterically at how the crew acted. Cheers.

I took the Block Island Ferry from Point Judith, Port of Galilee. The website: https://www.blockislandferry.com has a lot of great information such as reserving tickets, ferry times, and directions. There are a few parking lots around the ferry station and usually is $10 for weekdays and $15 for weekends and holidays. We parked at the Laz parking lot which is right across from the ferry. There was a line to get into the parking lot, but it was very organized. Give yourself extra time if you already bought a ferry ticket. Though we didn't purchase a ferry ticket yet, we ran to the ticket office to try to purchase tickets for the 9:30am ferry. It was already 9:32am, but we were still able to purchase tickets and board the ferry. It was $21.60 for adult same day roundtrip for the traditional ferry. This includes a $2.00 landing fee. The traditional, Pt Judith to Block Island is approximately 55 minutes and the high-speed, Pt Judith to Block Island is approximately 30 minutes. Since we boarded the ferry late, there were no more seats available. There are seats inside and outside. We stood on the second floor of the ferry and was able to see a school of dolphins. The 55 minutes went by quickly and before I knew it, we were arriving at Block Island. There were safety announcements when we left Pt Judith and we when we were approaching Block Island, they made an announcement for those who bought their vehicles on to approach their vehicles. The ferry was clean. On the way back, we took the 4:00 pm ferry and was able to sit on the bench on the deck. The second floor is covered, so we didn't have the sun directly on us. There were less people on this ferry. Overall, the whole process of parking, purchasing tickets, the ride and the whole journey was very smooth.

Great experience! Easy to get on board and find a seat for a great view! Smooth sailing and clean ferry!

From Point Judith near Narragansett there are two ferries to Block Island, the high speed ferry and the Traditional Ferry and the High Speed Ferry. We chose the High Speed Ferry, which takes about 30 minutes and costs $50 per person for same day round trip passenger only (no bike) tickets. The Traditional Ferry costs about half that amount but takes almost twice as long (55 minutes). However, the Traditional Ferry appeared to have much more outside seating space, which we were unable to secure on the High Speed Ferry for either segment. Weekends appear to be very busy for the High Speed Ferry, if the routes weren't sold out, they were certainly packed. Positives + The route to the ferry was clearly marked + There was sufficient parking + The seating was fairly comfortable + There was AC inside + It departed on time and arrived on time + Mediocre snack bar on board (so you can get something to eat or drink) Negatives - Packed, every seat looked taken, some people were standing - Seats very close together - Limited outdoor seating - Queue starts early, likely need to be in line 30 minutes before departure to get an outside seat - Mediocre snack bar (better than nothing) - Lengthy wait for departure queue Overall, it got us there on time, and the ride was "fine". We enojoyed the ferry from Providence to Newport much more, partially because we were able to secure an outside seat without issue.

Leaving from Pt. Judith, we opted for the traditional ferry, which takes about an hour to reach Block island. They also offer high speed service which gets you there in half the time for twice the money. Buy tickets on-line for any day or time, but those tickets are non-transferable, so be in time. You can also purchase them on site just before departure, if space is available. There are two parking lots across the street from the terminal for both same day and long term parking, at about $10/day. Or, make a reservation and bring the car for the trip. Moped and bike rentals are available at several locations on the island. Taxi's and tour vans are also waiting by the boat. You can also pay a small fee to bring your own bike with you on the ferry. There is a spot on the car deck where you can leave your bike, cooler, suit case and what not during the trip. Besides the car deck, there are three levels. Most of the seating is outdoors and even in the sun, it gets pretty cold out there with the breezes once you are underway. There is a small snack bar on the upper deck and the line was constant! They serve coffee, soft drinks, a few food items (like a bagel), beer and cocktails. They take credit cards for these items and you can only be served once the ferry is underway. The outdoor seating is benches, indoor it a bit more comfortable. We took two different style ferries, once had booth style tables and seats by the windows inside, and rows of cushioned seats in the middle. The other had seating along the outer edges and storage boxes in the middle. There are life vests on the upper two levels and lots of rafts for emergency deployment is needed. Neither ferry was over crowded, but there were still plenty of people making the trip. The traditional ferry is a pretty basic vessel. No frills. The restroom was very clean going both directions leading me to think they clean before each trip. But boy was it HOT in there! And the stalls are tiny. I had to stand next to the toilet bowl in order to shut the stall door. Really small. Toilets, water and hand towels in the restroom are 'touchless'. There is a baby changing station in the ladies room, but not in the men's room. An announcement is made just before docking for car owners to get in their vehicle, while other guests are asked to remain 'off the stairs' for safety reasons. Cars drive off, before other passengers are allowed to disembark. Staff were all pleasant. Online reservations are easy. They take credit cards both at the terminal and on the ferry. Tour vans, taxi's, bike and scooter rentals are right at the Block Island Ferry dock as well as a block or two in land.

No parking! We arrived before 9AM and all parking lots only allowed overnight parking or day parking at overnight rates...basically extortion!

Took our two kids and had a ton of fun! They fell asleep on the choppy ride over. The crew members were attentive and keeping close tabs on anyone who looked like they were about to get seasick. Very clean vessel and everyone was very friendly! Most of the 1 star reviews appear to be regarding scheduling issues - I think those have been resolved, as they're all 1 year + old.

A necessary port, but would it kill then to clean the bathroom? People are friendly.

Love the fishing boat scene at the mainland dock! It's a great scene if you're into that. I had naïvely thought I could get my car on the ferry with no reservation. You really can't. Two round trip walk on tickets bought at the ticket window were $60 for the slow boat. Between boarding, the ride and disembarking the trip takes about an hour and a half. Took off a few minutes late but I think we made the time up. Plenty to see on the trip.

I have always wanted to go to Block Island. It's off the coast of Rhode Island, but is accessible from Long Island, at least during summer months. Well a client asks me to go there for business and of course I agree. Unfortunately two problems. 1.) the only way to get to Block Island at this time of year is via this ferry, which means I must take a ferry from Long Island to Connecticut then drive 3 hrs. And it's raining to boot. 2.) Rhode Island is rated worst in the country for the Covid virus so we can't stay overnight unless we quarantine for 2 weeks. No way. We make it to the port on time but now the fun starts. I'm directed to park in an aisle facing away from the ferry. Now we start loading onto the ferry. We have to back onto the ferry. About 100 yards then into a narrow tunnel on the ferry. Cars are packed so close together that we can barely get out to go up on the deck. Seems most people were just staying in their cars, but I'd like to see this ferry. Should have stayed in my car. Return trip, same procedure, back onto the ferry. Well if I ever go back to Block Island I'll know the routine better. Will I go again? Jury is still out

We live closer to the New London, CT ferry but drive the extra hour to catch the Point Judith ferry because the tickets are cheaper and there are more options. There's $10 parking right across the street if you arrive early enough. You can take the regular ferry or the high speed option will get you there half the time. The ride is beautiful and the staff have always been so nice and helpful!

Frustrating reservation experience. In this digital age, where convenience and efficiency are paramount, it was frustrating car reservations are not able to be made online. One particularly frustrating aspect of this experience was the interaction with a woman on the phone when attempting to make a reservation. Not only was she unhelpful, but her demeanor was unpleasant and unprofessional. She displayed a lack of patience and failed to provide clear answers to my questions. It was disheartening to encounter such poor customer service during an already frustrating process.

Provides decent, reliable service on both the high speed (passengers only) and automobile ferries. Reasonably comfortable on board with coffee, snacks and booze if you can't wait. The parking and boarding processes run like clockwork. It's all very efficient and easy.

You'll book a ferry weeks in advance, for them to tell you when you're getting on to Go home its " over capacity" ????? How's it overcapacity when I bought a ticket for that time and am not on it????? Then, I'd have to buy another ferry ticket if I wanted to go home on the next ferry. Make it make sense, why are they not prioritizing the people who booked their actual ferry times Instead of people changing their times mid day? Giving away ticket times they don't have essentially and screw you to people buy in advance.

If you buy tickets and then have some sort of a medical emergency that stops you from using the tickets, you are shit out of luck. No refunds, no credits for another day, no nothing. $162 for 2 adults and 2 kids gone. I would have had more fun lighting it on fire. Fuck you BIF!

The ferry in Point Judith is in a very accessible location with great restaurants nearby. However parking is limited and can fill up on the weekends before 11am. You can reserve parking online which is parking directly across from the ferry. Be careful of the street parking because most is only 4 hours and they will ticket your car. The traditional ferries can be crowded so get there early. They are affordable for round trip.

The fast ferry is the best! Quickest way to get to the island, great service. They take covid protocols seriously and follow them. Nice selection of beverages and snacks/foods and both in indoors seating area and many outdoors areas as well!

Glad I paid $50 to stand outside on the fast ferry as you folks have the worst scheduling system of all time

Awful. Missed the 1:00 pm ferry because the people in front of us were taking forever- you think the ticket window would've communicated it to the boat that there were 4 more people getting on. It took off at 1:01 after we were in line at 12:50- so we had to sit around until 3pm... When we finally got on the 3pm ferry- funny enough it left at 5 after 3. The ride was awful. Choppy & you could feel the waves almost the entire time. We all felt "sea sick". My son ended got sick on the ferry and threw up. When we told one of the crew members he didn't say two words and then proceeded to come to the table and start cleaning while 2 other crew members just looked on without lending a hand. At the same time we were trying to move our bags to another booth and none of the crew member's moved an inch. We basically had to climb over the other booth to retrieve our stuff. Talk about rude. At this time- a woman goes oh I was just looking for the crew- to tell you another little boy did the same thing on the upper deck. The crew all basically ignored her and then one muttered rudely "I can only do one thing at a time". She just walked away since they basically didn't answer her. Rude staff- I was appalled since you'd think sea sickness would be pretty common on a ferry. I never remember the ride being that rough EVER. I never had a bad experience on the ferry either - aside from today.

Ferry ride itself was fine, on-time etc. Did the trick of getting us to Block Island (8/24 9:30 boat). Despite their "Coast Guard" announcements not a single crew member or customer was wearing a mask and due to the number of passengers no social distancing. The lack of social distancing would not have bothered me if indoor masking and crew masking was enforced. Also only one person was working at the Snack Bar. Never got my coke especially after she let a bunch people (wearing Hawaiian leis. so either a family reunion or work party) cut in line after several of us had been waiting at least 20-25 minutes. I am used to the Washington State ferries where the crews/snack bar crews are much more professional and the customers a lot more polite. (No line cutting allowed and you can get your snack in minutes.)

Took the slow ferry. Takes an hour. The fast ferry is only 30 minutes. And a lot more money. You need a reservation if you are taking your car. Otherwise- just show up at the ticket office, buy your ticket, and get it on the next available ferry. Your ticket is good for Amy ferry for day of purchase. Beautiful ride over. Point Judith is a working fisherman's harbor. Whereas Block Island is a sailors harbor. Nice contrast. And each beautiful in their own way.

The Block Island Ferry is an efficient and straightforward way to get to Block Island! You have two options: The conventional ferry takes about 1 hour, accepts cars, and is less expensive at around $24 round trip. The fast ferry takes half the time but does not accept cars and costs $38 round trip. Both ferries have a good variety of departure times throughout the day. Although you can tell that the conventional ferry isn't brand new, it has plenty of amenities onboard, including restrooms and a snack bar that serves alcohol. It can get crowded during peak season, so I would arrive about 30 minutes before departure time if you want to snag a prime seat. There is no official ferry parking lot in Point Judith, but there are several independent paid parking lots in the area. The $7 fee to take your bike is a bit high, but the ferry employees kindly help you unload when you arrive. There aren't really many options for getting to Block Island, but this ferry is nevertheless a great choice. I'm taking off 1 star because the website is annoying to navigate and you have to print out your tickets.

If your looking to work there, don't. You will just be a body to fill the Coast Guard regulations. The deckhands are just college kids who have no mariner skills or respect authority. Always offended. They say they will hire you back next season and when you reach out, your ignored. You can make more at walmart and get more respect.

Traveled to Block Island via the ferry, this was my first time doing so. The parking is right next to the facility and you pay one rate for the whole day. They take credit/debit cards but if you bring cash it makes it easier ($10). Parking is safe so don't worry. Boarding the ferry is easy especially if you have your tickets purchased online. Round trip tickets online are very affordable, we chose not to bring our vehicle but if you choose to you can. The trip over is about 55 minutes but it goes by very quickly. A pleasant ride. Overall we enjoyed ourselves and will definitely do it again.

Went early in the season and everything was great! Friendly staff, clean facilities, very efficient.

Block Island Ferry was perfect! Purchase tickets ahead of time and you'll be met with ease. Boarding doesn't start until 30 mins prior to departure but lines form ~1 hr in advance. Seating is plentiful. Ferry was clean and always in time!

The is old and rundown. But it gets you there. The head of security decides what is healthy for the passengers. I wonder where he received his health department authorization to make health decisions. Rude and his answer it was hus rule. Keep the heat blaring and the doors open. I have been riding this ship often and never received such rude attitude. He should be fired.

We take the Block Island Ferry several times throughout the summer. It is always a nice ride. We take the slow ferry since we do it so often as it is a lot cheaper and we enjoy the hour ride to and from the island. We went over this past week and It was nice to see that they have hand sanitizer throughout the boat and they are promoting wearing masks. We got on the boat early and secured seats on the front of the boat. However, after the ship departed many people moved to the front so we moved into the boat as people were not respecting social distancing. 90% of the people complied with wearing masks. We felt safe enough, but if you want to avoid people who do not respect social distancing, stay on the back of the boat or upper levels. But, a well kept boat and nice ride!

This ferry was good but when I rode it they said they had never had "bumps like these before". More than half of the passengers were either sick or throwing up. They were very prompt in handing out puke bags. An idea for your staff is to offer dramamine at the snack bar.

I have dreaded going back to block island as it was the final trip me and my late husband took for our 10 year anniversary over 20 years ago. But for me and my new husband's 5 year anniversary he surprised me by buying ferry tickets and a hotel room for the week. I was hesitant at first because I have never been a boat person (always get seasick ) But the crew on the boat was very accommodating and cheerful. We took the traditional ferry where the cars can go on and the people helping us back onto the boat made it very easy as I'm not the best reverse driver guided us every step of the way. The boat is very open and roomy, we claimed a table near the bow of the boat on the first floor inside cabin. The boat we took was not very busy so me and my husband wandered to the snack bar (not knowing they served alcohol ) and the young girl behind the counter (believe she said her name was Britney or Becky) was very professional, informative and charismatic, we must have talked to her for 20 minutes. She made us both Bloody Mary's and boy where they fantastic one of the best in my whole life, filled with all the fixings and included a cute "souvenir" cup. Getting off the boat was as streamlined as getting on, same helpful crew always working with a smile, really impressive, looking forward to our week on the island. Recommend this ferry experience to anyone looking to visit Block Island!

I have been using the Block Island Ferry since I was in elementary school (I'm 30 now) The Ferry is ALWAYS on time and gets to where it needs to go no matter the day you go. You can either take the car ferry that takes 55 minutes or the high speed ferry, which is 30 mins. I've taken both from Pt Judith and never been disappointed. The staff is friendly and you can get drinks and refreshments if you desire (cash only!) Tip: if taking the car ferry with a car, book far in advance during summer months, as it gets booked very quickly.

The regular ferry ride takes about an hour from Point Judith, and is a lovely way to relax and soak up the sun while enjoying the Rhode Island coast. $25 for a round trip adult passenger and $12 for a child - Not a bad deal. The high speed ferry doubles in price, but gets you there in half the time. If you are in no rush I recommend the regular ferry! I also recommend the Bloody Mary available on board! They are legendary and full of kick to get your morning started! The only real downside of the regular ferry is the black smoke it belches out... I would love to see the entire fleet go green in the upcoming years. Block Island is a gem - take the ferry out there this summer!

This rating is for the ill equipped booking for car reservations , started at 8:00am this morning until 4:00pm , just busy all day, I'm not sure if they only have one line but it was terrible called over 100 times.. I really wish you could just book either online or in person... guess I'll try again tomorrow morning ...

Leaves out of Port Judith, RI. Very large comfortable boat. $21 same day round trip or $25 different day round trip. You can bring your car ($100 round trip) if you want to, but who needs a car? Not a thing wrong with the trip, everyone treated us well. By the way, Block Island is gorgeous

Having rode the Bremerton To Seattle ferry several times for $10.95 round trip with a bike. Cross Sound Ferry rate of nearly $100 round trip is nothing short of price gouging. It cost $1 for a bike in Wa, $11 for a bike by Block island ferry. Oh btw, fuel cost are higher in WA then Ct!!

The Hi-Speed Ferry is the way to go to and from Block Island in under 35 minutes each way. The inside theater seating is very comfortable both on the lower an upper deck or you can choose to sit outside on row benches in hopes of catching sight of a pod of dolphins and fortunately I did on the return trip. You take the ferry from Point Judith in Narragansett where there is plenty of $10 car parking for day trippers. Be aware if you take the slow boat it'll be 1:45 minutes each way, kind of a waste of time in my opinion. The snack bar also sells beer and wine should you desire to ruminate on the ocean scape not a bad thing to do on the return trip as evening approaches.

Probably the last thing you think would be exceptional on a ferry are the bloody Mary's, right? Well upon seeing almost every patron walk by with one, we had to ask. The woman said you have to try it, it's one of the reasons she comes to block island. For the ferry bloodys?!? Well I was curious so I had to try. I'm not even a huge Bloody Mary fan and it was delicious!! They even had a fair selection of quality snacks available. Took the traditional ferry to Bi. It was okay, sat inside bc it was very windy outside. You could open the window which was nice for some air. The ride back we took the high speed ferry, very fast got us back quickly and not choppy. However, you're transporting thousands of people back and forth to a beach island complete with the sand and wet swimsuits right? I was totally grossed out by the fact they have CLOTH seats inside the high speed ferry. It smelled disgusting like dead, rotting fish. You could NoT Open the windows either. Unlike the traditional ferry. Thank goodness it was high speed!

Very well organized! We traveled from Calif., made reservations, traveled 3,000 miles, and NO surprises. Great staff, fun and THE way to go to Block Island. Don't fly, remember why you're going to the Island to slow d o w n.

I recommend the high speed over this outdated tin can. I have traveled on ferries to the vineyard, Nantucket, Long Island and the isle of Bute (in Scotland) and this by far is the worst boat to travel on. It rolls in light seas and tends to make you a little queasy. They have no double end'r boats making everyone back in which can be entertaining watching people who can't. No online reservations- you can only call during office hours- what a joke in this day in age. Near impossible to get a reservation for a tall vehicle. They need a new fleet, more availability and online reservation system!

Quick , easy, timely, fairly inexpensive way to go to Block Island. Boat is clean. The regular one takes an hour two and from. Round trip same day tickets were $23.75.

They let wayyyyy to many people On the ferry during covid. Can't socially distanced properly and while they say everyone is required to wear a mask, many weren't. The island itself is fabulous and you should absolutely go. Felt like being somewhere tropical for a day trip.

The experience itself was amazing! Block island is honestly one of the most beautiful islands out of the three in the northeast. Aside from that, the actual ferry experience was subpar. Let me explain. We ordered our tickets online and got there to board and we get to the line with our bikes and we were informed we needed bike tickets as well. I personally don't agree with the fact you have to pay to bring a bike on the ferry - bringing a car or moped is one thing , but a bike? I felt I was getting nickeled and dimed. The ticket buying process could also be streamlined with kiosks to save both time and money. So we had to go stand in the line for tickets , which defeated the whole purpose of buying tickets in advance. I understand that the website has bike tickets listed, but I was under the impression that was to rent a bike not pay to bring one on. So be prepared to pay $7.00 to bring a bike onboard. Also, the entire bike handling process was terrible, they just put your bike in a big pile on top of everyone else's bike. There is no way to validate who's bike is who's and anyone can just walk over and ride away with your bike if they wanted. I wouldn't mind paying the $7.00 if there was actually value from the ferry company itself, but your bike is just put into a pile and you gotta hope that no one takes it when getting off. Overall it was a good experience and my only complaint is paying to bring a bike & lack of efficiency. Definitely will be back to Block Island in the future though. The island is AMAZING!

This a review for their phone customer service but I spoke with someone named Keri who was very curt and rude on the phone when I inquired about the possibility of changing car ferry reservations. No "thank you" just a simple "yes" when she answered my question then she hung up.

staff was amazing! the trip was short. a little outdated of a boat but what do you expect honestly. definitely will be going on again