Mario R.
Yelp
My fiancé and I book them to do our wedding reception and they said they were "anticipating" in being available for our wedding date, so we said great and booked an appointment to see them. When we got there, all they did was ask what we wanted, while the gentleman wrote it all down on paper (both my fiancé and I were surprised, because we felt this could have all been done on the phone or email, but instead, we had to both take time from our jobs to go there). When we finished letting him know what we wanted he said he would get us an estimate by the end of the week (this was on a Saturday). Two weeks past and we heard nothing from them, so my fiancé decided to email them, to see what happened. After her email, they responded that they would not take our order, because the day of our wedding was no longer available. We were shocked that they responded this way, especially since they told us they would get us an estimate in the week (and they never did) and then they didn't even have the respect to email us that they were no longer available, we only found this out when we had to email them. This is a very unprofessional company