Bloomingdale's

10/10 Experience with Alejandro Morfa during the Killian’s Masterclass. Definitely knows his fragrances and gave us a walkthrough of the entire Killian line thoroughly! Amazing guy with a great personality; give him a raise!

Gabriel Biskier was amazing to work with. I had no idea what cologne to buy, but he took the time to understand my style and what kinds of scents I like. He walked me through different options, explained how each fragrance changes over time, and helped me find one that fits me perfectly. I never felt rushed or pressured, just guided by someone who really knows and loves what he does. Thanks to Gabriel, I found a cologne I feel confident wearing every day. I bought Naxos and Torino 21 because of him introducing me to it and its fantastic.

DIPTYQUE STAND . What an amazing experience , i was looking for a gift for my husband and was helped by the kindest and very knowledgeable Robyn how gave us the best experience and helped us choose the perfect gift .If you’re looking for advice, patience and knowledge , she’s the best ! I will definitely go back soon ❤️

I ’m giving this Bloomingdale’s one star because of the customer service. I’ve always loved Bloomingdale’s — I used to shop a lot in New York, and it was one of my favorite stores. They have great brands and sometimes really good deals. But this location… the experience was just awful. I’m talking specifically about the shoe and clothing departments — not the perfume section, because people there were actually really nice. In the other departments, though, it felt like nobody wanted to work there. There was no one to help, no one to bring sizes, and the employees who were around looked miserable and totally uninterested. It honestly felt like they were hiding just to avoid customers. The lady who ended up “helping” me was so unpleasant — she looked at me like she hated me and was about to snap if I asked her one more question. I actually left with this horrible feeling in my stomach. I love Bloomingdale’s as a brand, but after this, I’m never coming back to this store in person again.

Bloomingdale’s is my favorite and preferred department store. I reside in Aventura, I am a loyalist and I have been a customer for years. I had a really bad experience at the Dior cosmetics counter yesterday. I had bought cosmetics for almost 600 USD on my birthday, October 3 at the counter, and out of many products that I had purchased I was not satisfied with only one. I brought it back so that I could return it or exchange it for something else. The consultant was really unhappy with my decision to return the product. She argued with me for a while. When I insisted that the product does not work for me, she stated that she could not return it per the new policy, but she would exchange it for products of equal or higher value only at the Dior counter. I did not oppose to the proposal, since I love Dior products and I simply wanted to buy something that works for me. She was rude and impatient while I was trying to pick a replacement, rushing me through the decision making. I felt like I had to pick something really fast in order to complete the transaction. I finally picked the items that in total would exceed the value. I will not be returning to this counter ever again due to the lack of proper customer service I received.

⭐️⭐️⭐️⭐️⭐️ I had a wonderful experience at the Bloomingdale’s in Aventura Mall! Heather was absolutely amazing — she helped my daughter look for the perfect homecoming dress and didn’t stop until we found one she truly loved. Heather was patient, kind, and so dedicated to making sure my daughter was happy with her choice. Excellent customer service and such a pleasant experience overall. Thank you, Heather, for going above and beyond

Gabriel in the fragrance department was beyond helpful!! He went above and beyond to ensure that I got the right cologne for me. I highly recommend paying him a visit if you are looking for the perfect perfume!!

Your store and your displays are very beautiful. Very elaborate designs and presentations. I was deeply impressed. Although, your loss prevention members need more work. They follow too closely and they are awkward and easily spotted. Makes for an uncomfortable shopping experience. Thank you

Customer service is top of the list, and the CC rewards ( points) is a great way to save. Plus they have really cool events for their customers all the time.

Today we did a little clothes shopping at Bloomies. We were looking for business/office outfits. My daughter will not be able to work remotely anymore in a week due to the new rules and wants to update her wardrobe. It's a Friday at lunchtime and the store is almost empty. There are many beautiful designers selections of shoes, purses, and perfumes. I don't see any sales staff but that is OK. I like looking at things without someone hovering over me. When I need help, then I start looking for someone. We looked for business casual but didn't really see anything that fits the Miami downtown scene. The prices are high for what we are searching for. Maybe next time. The handbag selections are plentiful! Parking was very easy. There are many spots including handicapped spots right in front of Bloomies.

Beautiful department store. I love their selection of designer brands and the loyalist program allows you to earn points on those items.

I came here with my friend and her sister for a Mother's Day event. It was a ticketed event. This was the most disorganized event you could imagine. The website clearly stated it was from 1 to 4. It did not start until 3:35. We ended up walking around the mall and coming back. There was a very difficult employee who acted like she was a Chief in charge of irritating everyone. Looking past all of that, I was looking for a new outfit and the employees were not very helpful. I did end up finding a pair of white jeans I liked. I have been looking for a while so that was a very good thing. The store has nice merchandise. The displays are inviting. They do have a great selection of perfumes to choose from.

Just left the store, trying to buy some make up. I walked around the department and not one person acknowledged my presence or asked me what I wanted. When I finally went to one counter, the Tom Ford counter the associate or make up artist that was rude to me beyond belief. She literally ignored me and turned around to speak to somebody else when I asked what I was asking her about lipstick. similar experiences at other counters when I asked to talk to the department manager, she was nowhere to be found. I asked for the store manager and they told me I'd have to go up to the third floor to find them. With so many stores and so many online opportunities to buy why would anybody go back to this absolutely Horrible customer service store

Shocking level of rudeness at Bloomingdale's Aventura. The sales guy at Chloé handbags (young man with a very stylized, non-conventional look) was openly rude -- after I smiled and thanked him, he yanked the bag from my hands and walked off without a word. At Ex Nihilo, the Russian saleswoman I was speaking with literally walked away mid-conversation to serve other Russian-speaking customers. When I asked about a perfume sample, she snapped: "You can imagine how expensive it is for the brand to give out samples." Completely unacceptable attitude. I've had great service at Ex Nihilo in other stores -- this was clearly a problem with these employees and this Bloomingdale's. Very disappointing. I do NOT recommend shopping here.

Bloomingdale's is trying to be a club not a store. The music is unbearably loud. It's difficult to even speak to sales staff. Will not go back.