Jennie I.
Google
Food? Great! ❤️ Service? Not so much... 👀
I was ready to have one more night of fun down Bourbon Street before my birthday weekend officially came to an end, and I really wanted to try out Blue Bayou for its famous grilled oysters. No complaints on the food; it was absolutely delicious! However, the service has much room for improvement.
While my partner and I were seated quickly, I could tell that the staff was scrambling over who would lead us to our table. Being seated near the entrance, I took note of the incoming parties who would have a more difficult time getting settled in--waiting far too long to be seated at a table, even though it was pretty early for dinner service (4:30-5pm on a Sunday). It was unpleasant to see how riled up the guests were getting by having to stand in cold, January winds before being taken care of.
My review isn't low solely based on other people's experiences, as this troubling service made itself known personally. Once my food was served, I didn't see my waiter for a very long time. It took a while before he came over to bring the check. Also, he didn't see all too enthused about serving us, with no bright introduction or charisma, making me feel like we were adding more to his burden.
I truly do understand that businesses can be hectic, and I don't expect any overly cheerful greetings, but between the angry customers, apathetic waiter, and inconsistent service, eating at Blue Bayou felt like being boiled in a pressure cooker--waiting for someone's lid to pop off.
Despite this, I would consider coming back here again to give the business another chance. I may have stumbled upon one of their not-so-good days. Besides, the food was so freaking delicious, I'd spend just a little more to have those oysters again! Still, I think visiting on a weekday (morning or early afternoon) would be best--for my peace of mind.