Christy W.
Yelp
I really hate having to write this review because the food here is excellent especially considering the location. Being in the Quarter and on Canal, it's easy to end up at a tourist trap with mediocre food, but this is not one of those places. I've been here twice now, and the food has been consistently outstanding.
Unfortunately, the service during our most recent visit fell far short. I brought my family here after a show at The Saenger Theater, and we waited about 10 minutes before seeing a server. When we finally asked who our server was, a staff member told us it wasn't her table but said she would take care of us anyway.
After placing my drink order, I eventually had to go to the bar and pick it up myself after seeing it sit there for several minutes. When it came time to pay, our server asked us to meet her in the back by the register because she was overwhelmed. She was very kind and clearly doing her best, but the restaurant appeared severely understaffed especially for a packed Saturday night. We also overheard another table expressing the same frustrations.
As for the food, everything was seasoned to perfection: jambalaya, salad, chargrilled oysters, fried fish and shrimp, and brownie à la mode. Food wise, this place is easily a 10/10. Service, unfortunately, was a 0/10 on this visit.
This was my second time dining here, and service during my first visit was nowhere near this bad. I truly hope this was an off night, because the food deserves better execution on the service side.