Giselle M.
Yelp
Always a fan of Blue Bottle, I've gone to all the SF locations, Oakland, Palo Alto and even a couple in NYC over the years. Sad to say this one was disappointing.
We ordered the Avocado Toast, one of their little vegan cakes and an oat latte to go. Got the latte within 5 min, but food items ended up taking over 20-25 min because they were so unorganized. I asked about our Avo Toast and cake twice. The 3 people working kept switching who was making coffee, who was prepping food and who was at the register, so all of a sudden the girl that said she was making my Avo Toast never finished and moved to the register. I noticed that several customers that ordered after me got their food before me, so I had to ask them again.
At that point, they said they ran out of the avocado topping so one of the employees grabbed a few whole avocados from a cabinet and began slicing them. They pretty much just threw some bruised slices of avocado (seriously some parts were straight up gray!) on top of semi-burnt toast, added a quick sprinkle of their seasoning and handed it to me. It looked nothing like the nice Avo Toasts I saw them serve to the people before me. If you're going to charge $9, maybe try and make it look better than what my 4-yr-old niece could do! Also, no apology for them forgetting about my food or thanking me for the extra long wait...
On the positive side, the cafe is gorgeous with clean, modern lines and lots of natural light shining in from the skylights at the top of these sculpted/vaulted walls and ceilings. Hopefully the service will improve to match the flawless aesthetics and architecture.