Blue Bottle Coffee

The location is great, the aesthetics is cool. The Matcha Latte however is average, comparable to Starbucks’ version. They advertised that their Matcha is sourced from Uji, Kyoto prefecture but not sure if it’s ceremonial grade on their lattes. The service is great and staff are knowledgeable though.

In A Nutshell: -So glad that there is finally a Blue Bottle in Las Vegas. -I liked the interior design of this location compared to the ones in California. -The single origin coffee was sorely missed & I am happy we have this option now. Overall, when you mix the awesome customer service you get while living here plus this coffee chain, you get the best Blue Bottle experience!

Japanese Coffee brand finally opens up a cafe here, offering the same excellent coffee and trendy dining atmosphere as their stores in Tokyo.

Good coffee and service. I'm a subscriber and get a bag of beans in the mail every month. After my visit today, however, I just deleted the app. I was informed that there is no accumulation of points for retail merch at the store, only food and drink. I don't have time for that. Whoever is in charge of social, tell corporate to pull their head out. I've been a customer for at least a year and I buy because the beans are high quality. The app is just an add-on that is useless to me in its current form and is now responsible for a bad start to my day today. Give me credit for all purchases or none.

Stopped by Blue Bottle Coffee in Las Vegas and had such a great experience! The space is clean, bright, and modern; a nice little escape from the usual Vegas crowds. The staff were super friendly and helpful, and you can tell they really care about the coffee they serve. I ordered the New Orleans Iced Coffee and it was perfect m, smooth, creamy, and not too sweet. The pastries were also fresh and delicious. Definitely one of the best spots in town for quality coffee and a relaxing vibe. Highly recommend!

I only liked this place for its design and location, but the coffee seemed so expensive to me that it tasted like a simple coffee that you can make at home. I probably gave it a second chance because I love coffee

Great location and friendly staff. Notes of citrus peel on the espresso that I normally only get when pulling a shot at home. Well done! ☕️

Reason for the low stars: the croissant was not fresh (perhaps old). The coffee was excellent, I haven’t had Blue Bottle since New York a few years back. The location is great. Please only serve freshly baked goods.

Been here a handful of times, drinks are on par now with other blue bottle locations that I've been. Ordered a spiced waffle recently and it was sub par. Glad they open this location in LV, still a good experience overall.

Doorway to a new experience. We went to a first Saturday market and got a taste and you know me, I hope for an experience. Almost run down getting in. An employee rushing excused themselves as I was creating a captive moment. The space is quaint, the counter person was friendly and menu options are unique. The coffee itself was good. The selection I made wasn't good. I will go back

Finally hopped on the Blue Bottle Coffee craze -- and I'm so glad I did! I ordered the Iced Nola and it gave me the perfect little buzz to kickstart my day. The coffee is on the stronger side (in the best way), so I recommend skipping the straw to enjoy that perfect blend of milk and coffee. Service was excellent, and the shop has such a warm, welcoming vibe. Definitely coming back!

first discovered this coffee shop at santana row in san jose while visiting friends. I enjoy the simplicity of their menu. they're known for adding chicory (a spice?) to their coffee. the iced shakerato is me and my hubby's go-to drink there. it's a shaken espresso with oat milk, chicory, and vanilla bean over ice. price is a little steep ($9 for a 16 oz) but worth it imo. i like to treat myself to this maybe once or twice a month. located inside the uncommons which isn't the easiest to get to if you're coming from durango, which has become a major street now with lots of traffic during peak hours. plus if you're not lucky enough to find street parking you have to find a spot in the garage first then walk over. sounds a bit tedious if i wanna make a quick coffee run before work...oh well, good for my wallet i guess! the place is pretty tiny, only a few tables inside. quiet ambiance but i probably wouldn't study/do work there. clean, nothing fancy. merch along one of the walls. staff is friendly, and greet you as you come in. menu is simple, easy to read. they have a seasonal/rotating menu for some of their lattes it seems. the lids, straws, napkins, etc are on the counter by the window. so don't be surprised when they hand you your drink with no lid...maybe they want you to try it first to make sure it's to your liking? hope blue bottle expands here in vegas and will open more (and bigger) locations in the future.

Very interesting, industrial, minimalistic coffee shop in that I've been hearing so much buzz about Blue Bottle Coffee. This place is very clean simple and cute but gives off science experiment vibes. THe staff is cool and the barista if that's even what they are called here even complimented my purse which showed genuine interest in me as a customer. I sincerely appreciated the top tier service. I opted for a matcha with almond milk and a bottled water for about $15 bucks. The cashier/barista in quired if i wanted flavor and i asked for sweet. The beverage making process is a sight to see. My matcha was ready in a reasonable amount of time with gigantic ice cubes. If you're not a sweet matcha fan this place is definitely your vibe. I enjoyed the subtle semi sweet taste) it's not overly sweet at all). Would I come back just for the matcha no but if I'm in the area I would definitely stop by to try their coffee and or matcha

We stopped by for a quick afternoon coffee after the pumpkin patch and left impressed! Very modern, simple decor with tables for groups to gather around. Menu included the normal coffee and their NOLA special coffee. We weren't sure what to get and they gladly offered us a sample, to which we decided NOLA was it. Coffee came quickly and was not overpowering with sweetness, and we could taste the distinct notes. As mentioned above, staff was very friendly and accommodating, offering us free coffee samples to make sure we knew what we wanted. The only downside is that it was a little pricey compared to other coffee shops around the area, but overall it was worth it and we'll definitely be back again.

I got a latte which tasted refreshing. There's some seating inside and lots of natural light. I think parking can be a hassle in this plaza in general but if you can snag a spot at the front of the store, that would be best. The barista was nice in her recommendations.

Finally made it to Blue Bottle Coffee! It is located at the Uncommons. We were greeted as soon as we walked in and its small and cute inside. But freezing! First thing I noticed was all the merch. I knew I wanted to try a NOLA but noticed there were a few different ones and the girl explained them all. I went with an iced Nola Cold Foam. My husband ordered a hot Herbal Tea. They have a few food items as well. Our drinks came out fast and they explained how they tea bags were separate and they suggested to steep for 5 minutes. It was double cupped but still very hot. They do not have sleeves and they had to add a third cup! The Nola was smooth and it was not that sweet which I like. Their default milk is oatmilk but I prefer whole which I got. I'm glad she told me when I ordered. I just could not get over how cold it was inside! But overall good first experience!

there's a lot of small round table two seater tables and a huge table in the corner for a large party. The staff was very friendly. We got the fall drink with whole milk: there is a hint of orange blossom and definitely high notes of black cardamom Lavender yuzu latte: creamy on top , light coffee flavor, light yuzu scent Both our drinks were 7. 75 each I appreciate that their coffee did not just taste like syrup. I would to thank them for changing Up the menu once in awhile

On weekend mornings I crave for the NOLA COLD FOAM from BLUE BOTTLE COFFEE at the UnCommons. NOLA = New Orleans Louisiana Style Coffee; it's roasted coffee infused with chicory and is just a tad sweet. The creamy topping is just heavenly and thick enough to leave a milky mustache. Hehe! There's just something about this drink that always hits the spot. What's even better is enjoying the drink while wandering around the shopping center or strolling through the farmers market! Blue Coffee is a specialty coffee roaster with cafes in LA, SF, NYC, Japan and now Las Vegas!! The menu is simple and includes coffee, tea, espresso, and food! Just about everything we've tried has been nothing short of outstanding. From the Cherry Blossom Latte or Seasonal NOLA, to the Caramel Chocolate Chunk Cookie or Quiche, your tastebuds will appreciate the quality and freshness of each sip or bite! Service is always welcoming! The interior is bright and clean, with enough tables and chairs to sit inside and relax. I just love the UnCommons and having Blue Bottle is icing on the cake!

I was excited to try Blue Bottle finally since I'm so close to Uncommons but it ended up being so mid. I was disappointed in the lack of flavor and general watered down taste of my drink. For a $10 coffee I was left wanting something a little more. The service was great, at first, but there was only one person in front of me and it probably took around 10 min for my drink to come out. The ambiance was fine kind of an odd mix of people. Founders is down the street and you get more for your $$. Can't say I'll be back.

My first experience with Blue Bottle was at the Ferry Building in SF. I've waited over 30 mins in line at that location (if you've been you know why), so I was thrilled when I came to this location on a weekday midday and could walk right in to order. If you know Blue Bottle you know that some locations don't have seating in the store, so it was a pleasant surprise to see plenty of indoor seating. Inside is a simple, yet sleek, aesthetic that shows they take cleanliness seriously. There's a small retail rack to get beans or brewing supplies for home. As I'm a decaf person these days, I'm usually limited to what I can get. So my test for a coffee shop is a hot latte. I know it's simple, but it works to taste the brew and the quality of the machinery and the barista! I was not disappointed as it took me back to that first taste of blue bottle. If espresso isn't your thing, I recommend the pour over to really taste the roasting of Blue Bottle that makes it a fave for me. I can't vouch for the food, but I'll say that given where this location is, stick with coffee and get a snack at the other places around. Oh and there is free parking for a few hours (2 or 3 I can't remember) in the parking garage right across the street!

Tried the grilled cheese, Iced NOLA, and NOLA Cold Foam. Grilled cheese -- 3/5 * The sandwich was just okay. I like the grilled cheese from Starbucks better. The bread was buttery and not too dry, but the cheese isn't as sharp and nutty as the Starbucks one. There's a decent amount of cheese inside but it was more concentrated in the center, leaving the edges and crust area too bready. It was about $7. Coffees -- 4.5/5 * The NOLA Cold Foam is just the Iced NOLA with a cold foam on top. The coffee comes with oat milk as the standard option. Both drinks were very smooth and perfectly sweetened, not too bitter, and a nice roasted flavor from the chicory that comes through as an aftertaste. The cold foam had a great texture, very thick (denser than whipped cream), and adds extra richness and creaminess to the drink, a slightly sweetened vanilla flavor, but mostly tastes like cream. Definitely get the cold foam if you can afford some extra calories! Drinks were about $6 each. The two drinks I tried are more of a latte style, so more milk forward than coffee, but the balance of milk and coffee flavor is pretty good. You can definitely taste the oat milk flavor which can overpower some of the subtle coffee notes, but the chicory flavor helps. Service was really friendly and nice. Came in a Sunday morning around 9am and it wasn't too busy, a couple of people inside. The drinks were made within a few minutes and my sandwich was delivered to my table as I ordered to eat "for here". There's a bin to put your dishes when you're done. The inside is clean, bright, and airy and has a decent about of seating, including a large table for at least 5-6 people.

Newest coffee chain at the UnCommons. The interior is so nice and clean. However the line is confusing and is not within metal bars but where the merch is, took us a minute. Service was ok. It wasn't too crowded on a Sun morning. The merch is great though as they sell the brew tools like a pour over kit, chemex, coffee beans, etc. It's majority owned by Nestle company. Blue Bottle does it well with an easy menu and minimal choices. They have a small selection of pastries such as the spiced waffle we tried which was hard. They can also cater with iced or hot coffee with their mobile coffee cart. Drink: - Nola Cold Foam has chicory and vanilla - Hayes Espresso

Yay! We finally have a Blue Bottle Coffee here! It's a really good sized coffee shop with plenty of seating and nice lighting. Service was great and the coffee, yes, THE Coffee is what I love and missed all these years. If you have been or heard of Blue Bottle Coffee, please swing by and give it a try.

If you're a fan of coffee and you haven't been here before you have to stop by and check them out. Smaller menu than the other guys but when you have a good product and do it well that's all that you need. They use oak milk as the standard milk but do have options. The service is fast and friendly, they do have some inside seating options and they are located in a nice outdoor shopping area with some relaxing outdoor seating areas.

We usually go to Urth Cafe in the Uncommon's but we decided to try Blue Bottle. I enjoyed that the barista was helpful in our decision making and gave excellent advice when it came to ordering. Also super clean and neutral inside which made it a great place to study.

First experience with blue bottle was an iced orange cream NOLA w/oatmilk at their monthly farmers market booth at the uncommons. Super tasty!

What I've grown to expect from every Blue Bottle I've visited is consistently excellent coffee - their NOLA, in particular, best exemplifies this. This long awaited Vegas location is no exception and marks their first of hopefully others to follow. Especially since Vegas really does offer a wide array of coffee places to choose from: everything from the high octane drive thrus for a quick pick-me-up to the quaint sit-down spots for those coffee connoisseurs . Great location. The Uncommons already houses some fine eateries and Blue Bottle fits right in. Inside is bright and airy. Nice place to sit down, enjoy a cappuccino, and play Zombie Waves. As for the service, meh. Do better please.

I visited a blue bottle many moons ago while traveling for work.. and now we have one in Las Vegas. We arrived around noon on a Sunday and the farmers market was going on right outside their doors so they were very busy.. which made it a little difficult to navigate to the ordering area and the pick up area. We ordered an Americano hot and an iced NOLA. The NOLA was exactly how I remembered it from my first visit so long ago. Only cons were that our drinks were served in paper to go cups rather than a mug or glass.. and the hot drink was put in a double cup rather than using a sleeve.

Had Blue Bottle's NOLA (hot) in San Francisco years ago but didn't care for it. Since we now have a Blue Bottle Coffee which recently opened in Vegas, thought I'd give it another try. This time, I wanted to try their seasonal iced NOLA but the employee told me they ran out of ingredients and are waiting for shipment. Okkkk.....so I guess an iced NOLA, it is. I opted for almond milk. I absolutely DO NOT understand the hype. My drink tasted like straight up cold milk. Where's the coffee? Where's the caffeine? Whoever described the NOLA coffee being bold and strong in their Yelp review baffles me. Nothing strong about this milky drink. Did the employee forget to add coffee/caffeine to my drink? Disappointing and the $7 price tag for a 12 oz is even more annoying. Should've went to Urth Cafe next door...at least their coffees are better. One and done. You guys enjoy your milk beverage.

Blue Bottle has finally opened and I was ecstatic to find out on a Saturday morning! It's wild how all my Los Angeles's favorites have followed me to Las Vegas, not complaining. It was pretty busy at 7:30 AM on a Saturday and luckily I had placed my order via the app. My drink was ready within my 10 minute drive to the location. I will say I didn't get to scope out the actual aesthetic of the café because it was very busy, however looking forward to coming back and enjoying the setting. If this is your first time at Blue Bottle, I would highly recommend the ice Nola, it's a classic. My favorite pastries are their Blondie bar and the waffle, not sure if the Blondie bar is on the menu at this location, but I did spot the waffle. Sometimes they have cool Specials for each café, excited to explore.

Stopped in for an iced coffee since it was so hot outside. The cashier was very helpful since I had no idea what to get. I loved this spot, would love to bring some friends back sometime to get coffee and hang out. The coffee was a perfect amount of sweetness as well.

This is my first time trying Blue Bottle. Located at UnCommons. Parking is easy and free for two hours in the garage. I went on a Sunday at around 10am during the farmers market. I was 10th in line, but the line was expected. There aren't many tables inside, but you can find seating in the area outside... which won't be too comfy once the summer kicks in. I ordered a 16oz iced NOLA Shakerato, which comes sweet and creamy, but this one also has vanilla bean. I love how smooth their coffee tastes! It was over $10 total, so this will have to be an occasional treat, but it's worth it to me.

Welcome Blue Bottle to Vegas!!! I've had Blue Bottle before in LA and it is one of the smoothest coffees we ever had! My husband loves the vanilla latte! I had to try the Cherry Blossom Latte. This was on point with the flavors and the small touch of sweetness. You can really taste the cherry blossoms as if you were in Japan enjoying this drink! Service was excellent! Staff were so welcoming and helpful! Ambiance is pretty chill but busy! My one critique would be putting the coffee lids on top of the garbage can. I thought this was a bit unsanitary since I had to sit my coffee down near the garbage to put my lid on. They should have had place my lids already when it was ready. Hopefully this changes.

We stopped by Blue Bottle for a quick coffee break. The interior is sleek, clean, and has a calming aesthetic. It's definitely the kind of place where you'd feel comfortable working on a laptop or catching up with a friend. The staff was friendly and the service was solid. That said, the latte I ordered leaned heavily on the milk. I get that lattes are supposed to be milky, but I couldn't taste any coffee. So I sat back, sipped my warm milk, and enjoyed the atmosphere of a very stylish coffee shop.

The location is in the Uncommons, and thats why I'm giving it less of a star since trying to get parking is horrible when it's busy. Being a city where people massively move here by the boat-size-- literally, it's a challenge these days to even park. The coffee quality is good. The vibe was not like new york, but for obvious reasons. The flavors were how as I remembered it. But it's truly something in new york water that makes everything different. Service was fast and quick. Friendly staff. Would recommend finding their quick-park areas for a quick coffee pick up.

Unfortunately it seems they're still training staff there since opening. Our drink took over twenty minutes to make and it was not even that full inside. Line had maybe 5 people total. Received my drink finally and it was cold. Coffee quality was only okay, but for about $9 a cup I would expect it to be a little better and also served at least hot, as it was barely room temperature by the time I got it. Also not sure how order structure works because there were people who ordered 5 behind me and stop received their beverage prior. Unfortunately a bad experience.

service was nice. interior was clean and looked like a great place to study. we got the nola shakeratos which were delicious and refreshing for a hot afternoon. we also got a grilled ham and cheese which was basic and pretty bare minimum, i probably wouldn't order it again.

As a big fan of Blue Bottle, my husband and I were incredibly excited for this new Las Vegas location to pop up in Uncommons. We let the excitement die down a bit from the grand opening a few days ago and went today before work. Blue Bottle is located right next door to Teaspoon and is in a fairly small space compared to their CA locations. It is minimal and clean décor, which they are known for. Nice little display shelf with their reusable cups, coffee, and matcha for sale. Staff were very friendly. The coffee & matcha quality were on par with their more established locations out of State. If you're a matcha fan, I highly recommend having them add their brown sugar syrup; it's so dang good. My husband's addicted to their iced NOLA. I was a little bummed that they don't offer their signature ham & cheese baguette at this location, but I did try their ham & cheese sourdough which was pretty good (the baguette hits differently though; I hope they bring it to this location). They have a ton of delicious pastries available as well. No restroom on site, but there are public bathrooms in Uncommons very close by. I do think they need to rethink the seating. There were far too many tables crammed together in such a small space. The tables/chairs also felt cheap compared to the nice wood tables their CA locations have. The seating arrangement was my only reasoning for docking a star from this review. Everything else was top-notch and despite living 25 minutes away, I know we'll be at Blue Bottle far too often haha :)

One star for NOLA Iced Coffee. One star for the aesthetic. One star for the service. No stars for the terrible $8 grilled cheese.

In A Nutshell: -So glad that there is finally a Blue Bottle in Las Vegas. -I liked the interior design of this location compared to the ones in California. -The single origin coffee was sorely missed & I am happy we have this option now. Overall, when you mix the awesome customer service you get while living here plus this coffee chain, you get the best Blue Bottle experience!

Honestly I was a little disappointed. The espresso here is good but I could make a better latte at home. I've heard amazing things but it didn't meet my expectations. The ambiance is also a little too cold for me. All silver interior and seemed too off putting to study or work there. Service was great so no complaints there. Also there's no straws or cups for iced drinks which I'm so used to but that's a more personal problem lol.

Came on a Sunday morning and it was busy! The line was long so while waiting, I ordered online for my iced mocha with Hayes valley espresso and extra chocolate. Have to say blue bottle is still good. Love the slight bitterness in my mocha and it was very fragrant and delicious.

Our first Blue Bottle in Vegas!!! Around 10a on a Sunday, line was approximately 15-20 min long with about a 5 min wait after ordering. Not unexpected for a Sunday (when the farmers market is happening) and being such a popular spot in UnCommons. Only losing a star because of their lack of resources for customers (i.e., no straws, crappy lids - like SUPER crappy). I totally get that they want to save the Earth, but we have tons of new Earth-friendly straw options nowadays! Hope to see some straw action soon.

The fall latte was amazing! The girl who took my order and made my drink was also very sweet :)

Very nice location and nice ambience. I placed my order for a Matcha latte and it was actually made real well, no issues with that. Good flavor and fresh tasting. They were busy and that was understandable on the weekend. A little scattered and disorganized, but overall not bad.

I didn't want to give this place a 1-2 star review because I see the vision of this place, however, the current execution can improve. I ordered a regular black coffee, "pour over" coffee and it took way too long. My girlfriend got a Chai Latte and got it pretty quickly while my black coffee took longer? Not sure how that make sense. Another very specific issue I have is the internet. As a remote worker, I always want to support local coffee shops, not big companies like Starbucks. First, the internet isn't secured at all (no password) and it takes 5-10 mins to open up something simple like Gmail. The internet was so slow that I couldn't even use my own VPN to secure the connection. The positives are the staff, very nice and kind people, and the environment, for relaxing and/or people watching. I hope when I try this place again, little stuff like this improves so I can update my review.

This was our go to treat when we lived in LA, and know that they've finally came to Vegas we have our coffee spot again! There are some great spots here in Vegas but they don't hold that unique taste that only blue bottles can consistently deliver. We've been here quite a few times now and everytime I forget to leave a review. After scrolling through I found that many people love the coffee but don't like the service and the line, some even saying there needs to be metal poles to create a line..... I've never once found this to be a problem or felt unwelcome by the staff. Most of the time they give us a little peace sign or ask how our day is going before we order. And that's even when the line is long. I hope this helps some people to give this place a try and enjoy some delicious coffee

Upon arrival, it is bright and clean. It was busy but staff was friendly and working quickly to bring out drinks to people. They offer a lot of coffee and tea options, pastries and hot food items. I got the iced cherry blossom latte and it was truly unique with the oat milk and flavoring. As someone who doesn't drink coffee often, it had the perfect mellow flavor. I also got a caramel chocolate chip cookie, which was crispy on the outside and gooey on the inside with the perfect salt to sweet ratio. It is definitely a more expensive cup of coffee but worth it if you are in the Uncommons and are a coffee fan.

Vegas finally landed its first Blue Bottle Coffee‼    If you know what that means you know they're one of the best in the nation. Hands down! Since my first experience in San Francisco, I've ordered from them for years. I have been to locations in LA, Manhattan, & Chicago, and I'm beyond stoked we have our own. If you don't know, now you now. Until I learned how great coffee could taste I had no idea how complex and delightful the flavor profiles could be!     P.S. I grew up on Folgers and Dunkin in Chicago!

Had the Iced Nola and Nola Shakerato, both so good. Price is a bit up there, but honestly worth it. Shoutout to the baristas for staying friendly even in the middle of the rush.

I never imagined we would have a Blue Bottle Coffee in Las Vegas! So excited to find out we had a brand new location at The UnCommons. I found the inside to have more tables than expected, so meeting a friend would be a great choice! It does get a bit echo like inside when it's busy. The menu is small and I learned they offer a seasonal menu. The Nola items did appeal to me as much, so I went with the Sweet Latte iced. Their standard is oat milk but they do offer almond or whole if you ask. This was a great latte and minimal sweet from the muscovado sugar. Their bakery case was full and this cute little Brown Butter Blondie appealed to me. It was delicious! Had a hint of sea salt on top. It was so good and the right bite! I'm going with 3 stars because I am a bit mixed. The prices are quite high but I know their quality of drinks is part of that, I felt like service wasn't very friendly and while I see they try to be sustainable, iced coffee in a paper cup just doesn't appeal me. I would go back to catch up with a friend but I don't see myself making the effort to come often as it's out of the way for me as well.

Service is always nice. Cute and bright room. Coffee is strong and tasty. Love the uncommons

First visited in a San Francisco alley in 2009 a Blue Bottle Coffee in Las Vegas has been long awaited, and although prices have more than doubled over the last 16 years for Drip or Coldbrew the sourcing and roasting remains unmatched. Tucked into the Uncommons parking is simple and for those who prefer to brew at home the 10oz "Three Africas" blend for $13 is a major upgrade on anything else you're buying locally for the same price.

So glad Blue Bottle finally opened in Vegas! The same clean, rich taste I loved from other locations--no surprises, just quality. Great service, and the area is perfect for a quick coffee stop or a slow sip. A much-needed addition to the Vegas coffee scene.

Great to have a Blue Bottle in Vegas (as it is sometimes hard to find a shop which offers espresso which doesn't taste burned or bitter in the valley). Location is a bit hidden in the Uncommons, but it is very welcoming once you find it. I love their Single Origin coffees which they continually rotate. It can get a bit crazy during their rush times, but the employees/baristas (ie. Ton and Nancy) are very knowledgeable and very approachable when it's a bit more chill. Great addition to the Southwest community.

Wow had an amazing time at the Blue Bottle at the Uncommons. Denilson and Natalie had great customer service and made us feel welcomed. 10/10 would recommend. thank you Denilson and Natalie for being so kind!

As a Bay Area native and a coffee lover, seeing a Blue Bottle open in Vegas gave me a sense of home. With three locations already closed in the Bay, I genuinely hope this one succeeds, but based on my experience, they have some serious issues to address. I had my dog with me on a leash and politely asked the barista if I could bring him inside. They said no, so I respected the rule, put him back in the car, and returned to order my drink. While waiting, I noticed a woman walk in carrying a small lap dog--clearly not a service animal--yet none of the baristas said a word to her. I got my order, took a sip, and found the coffee to be mediocre with a bitter aftertaste. But what left an even worse taste in my mouth was the inconsistency in how they enforce their policies. It seemed like they decided who could bring in a dog based on the breed--or worse, the race of the owner.