Shannen B.
Yelp
Service is TERRIBLE. Some of the worst service I've ever experienced at any restaurant. I'm used to French service, which can be leisurely. This place just plain neglected us and we were seated in the middle of the room. We arrived 5 minutes early to our reservation, were seated right away and proceeded to sit for 20 minutes without water or a menu. We asked for a menu and were given one in French and a drink menu. We ordered drinks and requested an English menu and sat for another 15 minutes before requesting again and finally given a couple English menus after 40 minutes of being seated. Another 15 minutes go by and we had to flag down a passing waiter to ask for more water, our drinks (30 minutes after ordering them) an appetizer and to place our food order. Meanwhile, parties who had been seated after us were given drinks, appetizers, entrees, and had paid and left. I finally flagged down the guy who looked like the manager and asked about our food. He apologized, rushed into the back and we got one entree about 20 minutes later and the other about 10 minutes after that. No discount on the bill. We spent close to 2 hours in this place. We didn't even have the opportunity to order more than one drink because no one ever came to check on us. With that said, the food was good which is why I'm giving it one star. If I could give it no stars for the service, I would. I also would have complained, but we didn't have time because were running late to our show (thanks for that, btw). Decor and atmosphere were nice. Worst service ever, however.