Cherry M.
Yelp
Food: 4 Stars
Table Service: 3 Stars
Bar Service: 0 Stars
Management: 1 Star
I've never had such a hard time getting a drink in a bar. It was a really odd experience last night at Blue Moon Pizza! We arrived about 7pm. Restaurant had some patrons, but was not busy. We were immediately sat, greeted and asked what we wanted to drink. I ordered a tall Coors Light draft and a water. Waitress advised they did not have Coors Light on draft and brought over a draft menu. I chose Dos Equis Amber and my bf ordered a Blue Moon. The waitress returned with my bf's draft Blue Moon and a Dos Equis Lager in a bottle. I told her I had ordered the draft Amber, not bottle Lager. She advised they didn't have Dos Equis on draft. I pointed to it on the draft menu and apologized but stated it was here. She went back to the bar (I should add we were in a half booth/half table. The bf and I sat on the same side of the booth facing the restaurant and bar). I see her tell the bartender. She rolled her eyes, poured the Dos Equis Lager into a glass and went over to the Dos Equis Amber draft to top off the glass. Um. No. The waitress looked shocked, looked over to me and saw I witnessed the whole thing. The bartender then looked over at me, shrugged and handed the waitress the drink. The waitress came over and I said "You know I saw that just happen and I'm not taking that." She says "I know, I'm sorry! It's not even the same beer."
She walked back and told the bartender to pour a draft. The bartender again rolled her eyes, looked right at me and started to tidy up the bar instead of pouring my beer. I called the waitress over and told her to just take the beer off all together and ordered a Blue Moontini-- martinis are $6 on Thursday!
The waitress went over and made the change in the system (again I'm facing the restaurant I see all this happening) - turns around to the bar and tells the bartender who again -- queue eye roll - looks over and tells her okay. I watched this bartender do everything possible besides make my drink. She even changed the ice below the drink fruits! It appeared she was closing the bar but it was a good 2 hrs before closing. After literally 20 min (and after our food was delivered) I called the waitress back over and told her to just forget the martini and please bring me a water (which I also had never gotten with my original beer order). The waitress was very apologetic and said she was going to send the manager over. I told her it was not her fault, I was not a bit mad and just wanted to be sure there were no drinks on my bill. She said the bar behavior was ridiculous and she wanted to send the manager over. Manager comes over, apologizes, says he is going to have a serious talk with the bartender after close and gives me a card for a free appetizer for next time. Interesting solution. IMO if I'm a manager and a patron is having a problem getting a drink in my restaurant I'm going to approach, apologize and GET THEM A DRINK. Call me crazy. Also, I would have immediately pulled that bartender for a discussion. Her attitude towards me was super rude and uncalled for. Idk if I looked like someone she hated or what but she was going out of her way to be super nice to everyone else ordering drinks. Walking over, hugging them, pouring their drinks, etc. no idea why my treatment was different.
Food was great! Pizza is delish and the wings were cooked perfectly.
Idk if the free appetizer will ever be used, but lots of opportunity here for this location.