Emily M.
Yelp
Please do not go here. I am a Yelp Elite and was so shocked, disappointed, upset about my experience here. I have been here once before and my dinner was ok but due to its location, one only in this area with water views, it was supposedly a good restaurant. Well, I must differ.
When I arrived, I was looking for a space for a large group, and at that time they had plenty of outside space. I went to talk to the host who was pleasant. I was then greeted by the owner who did not introduce himself and was in a really bad mood. I was not sure if he was the owner or the general manager since I have partnered with many restaurants and organizations in my lifetime. When he walked away, I had to ask the hostess if he was the owner or GM, and she said owner. Here I was giving this venue revenue and his condescending response to me was you and your group are so unorganized, scoffed at me saying I bet you all want separate checks. And, kept shaking his head looking at me. How rude and disheartening! If it wasn't for me gathering this large group of amazing people, I would have immediately walked out of there. He begrudgingly assigned someone to our section. This unbelievable attitude was so offensive, I have never been talked to like this especially at a restaurant I am trying to patronize, I thought wow is it because of something else, such as discrimination. I would not say this but I am still reeling over how he treated me, and could not believe the way that he was, which was not warranted.
The server was much more amenable and asked us to keep checks together and again I was really surprised for being an establishment, that they didn't have the operational capacity to take care of us like other restaurants do. Mind you, this place was not even close to being full for a Friday summer evening. Their entire outside space was empty and no line to get in.
After our gathering was nearing to the end, I went back inside to see if I can find the owner in hopes that his attitude changed since how amazing our group was and how much money we spent. It was a win for him and BluWater that we were there, but, yet again, when I saw him he was rude and dismissive once again. I did see him and asked how did things go. His response I wasn't out there so I don't know and angrily walked away. I left with a bad taste in my mouth, and I will never, ever go back unless he apologizes or is replaced.
I am giving this place 1 star which does not happen with me. I am a true believer of aloha and second chances, etc. but although the food and drinks were good, the overall experience and the way the owner treated me/us is unacceptable, and simply not ok. Luckily, my group didn't have to deal with this or it may not have ended well.
Please Do Not Spend Your Money Here!! Go to a place that will respect you and actually want you there.