Jewolki J.
Yelp
I'm not sure I can ever again eat here, and we've been going to the Village and Bressi Ranch locations for 25-ish years. Went to the Bressi location tonight 8/17 around 7:45. Sat at the bar and ordered a beer and sandwich. Around 8pm the kid working the bar started closing out his cash register, counting out the bills and coins. I left him alone as he was counting. Then he moved along to the trash, pulling out the full bag, hauling it to the dumpster, and putting in a new bag. At this point I asked for another beer. He reached for a glass and poured from the tap and set it down in front of me. HE NEVER WASHED HIS HANDS before resuming his serving duties!! I watched very closely...he only touched the bottom half of the glass, but of course the tap handle. There were 3 empty beer glasses on the bar that he collected, and rinsed in a sink of dirty water. Then he wiped his hands on his t-shirt. This is the closest he came to any actual "hand washing". He then told his co-worker he was going to "take care of the bathrooms"...not totally sure what that entails, but he brought out more trash that got stuffed into another receptacle. About this time a customer came in to order to-go, so then he was working the register. I asked for my bill, and you can be sure I didn't use the pen he provided to sign my receipt!! I wrapped up my leftovers myself. At the time I was walking out, this kid was bagging up the to-go order and handing it to the customer.
I watched ALL OF THIS, and never ONCE did this server WASH. HIS. DAMN. HANDS!!! Is food handling safety no longer practiced?! Do these servers not have to get certificates anymore? I was utterly appalled and disgusted. There's no excuse for this. There did not appear to be a manager on the closing shift, otherwise I would've had a conversation with him/her.