Jessy N.
Google
Tldr; don't come here if you want drinks with adjusted sugar or good quality
After ordering 5 drinks, 3 of which had sweetness adjustments (they offer 100, 75, 50, 25, and 0), all 3 adjusted drinks were watered down and undrinkable. After calling the store, the employee did not apologize and stated that they "can't" adjust sweetness because the drinks are premixed, so they accommodate sweetness adjustments by diluting drinks by adding regular tea to drinks (which is what caused drinks to taste incorrectly). When someone orders a milk tea with 25% sweetness, they shouldnt be getting a drink that is closer to black tea with a splash of milk. If sweetness adjustments can't be made correctly, they shouldn't offer it or make it transparent for customers. Additionally, the tea that was added tasted more like tea-flavored water. This might be due to bad QC in the premixed tea, which is an issue that should be addressed. I won't be returning to this location until the quality of the drinks and staff are improved, I don't recommend this location if you're looking for a good quality boba experience.