Kevin C.
Google
I come into Salt Lake pretty regularly, and was looking for something new. I saw this place on my last trip, it advertises jazz and blues.
Waling into the bar, it also set up nicely, but no stage. The female bartender, Fathom C, was tacky abrupt and wasn’t welcoming. Additionally, I come into quiet bars to relax and unwind. I don’t need to hear the F-bomb dropped by the bartender in every conversation. Music is canned, there is no stage. The only food offered when I asked was a Cubano. Willing to take a chance I committed to the sandwich. It was disappointingly premade and shoved in a toaster oven. The side was chips, but they only had Cajun spicy chips. All out of anything else. I sat there patiently while she waited on everyone else until my food was about done, then was asked what I wanted to drink. When the sandwich came it was small and the chips were stale.
Before I finished my beer, my tab was shoved in front of me to settle since they were changing shift. I had to ask for a second beer. I then had to immediately settle my tab.
The new bartender was OK. If I had him, I would have given higher ratings. There is way too many choices in the area, and they have lost a possibly repeating customer. My $30 would have been better spent at Squatters or Red Rock or any of the other places that have good customer service and quality food.
If a bar like this alienated me, how many other customers have they lost by poor food and surly service?
