Bobo the boba

I’ve been coming here since you guys opened and i actually really love the drinks! but the reason i am writing this is because i wanted to talk about my experience just last week. I came in to order and the cashier told me that it would take “a little bit longer than usual” which was totally fine with us as we weren’t in a hurry. We ordered and i was busy chatting so i hadn’t really realized just how long we were waiting until after the 30min mark. I know that there was a customer who ordered like 50+ drinks before us and I also work in a similar kind of business so i get it BUT we didn’t get our drinks until an actual hour after we ordered which i think is unacceptable honestly. Not only us but about 6 more orders waiting in the lobby & one family even got a refund and left around that half hour mark. If the guy ordered before hand than there should have been more than 2 workers scheduled and if not, then 1 person should have focused on his order & the other on the lobby customers orders! I got 3 drinks & 2 of those desserts so there’s really no reason that it should have taken 61 minutes to get my order :/ Like i said i like your guys items and i still plan on coming back but just wanted to share what should have been done so that this can be avoided in the future!

Great customer service! The cashier was so kind and welcoming. Overall, the drink was satisfying. I would definitely like to try an alternative flavor. The boba did lack the typical honey taste, but it was still good. There were a lot of seating areas inside and out. Everything was very clean.

Went to pickup my online order today and while I waited I witnessed a young man enter, I assume, punch in and get straight to work. Problem here is that he didn't bother to wash his hands. For a place offering premium boba I expect better sanitary practices. Please address this. Otherwise I do appreciate the unique menu.

New boba place in Upland area !! ——- Drink: we got the Brown sugar Milk tea: good Foods: they have the Taiyaki (crunchy waffle) 2 for $5, with 7 different fillings inside: good Parking: plenty

We came for the grand opening and enjoyed the flavor and quality of the boba. We've been back half a dozen times since and unfortunately the quality of the drinks keeps getting worse and worse each time. After this last visit we will likely not be back. The boba was either undercooked or old and the center was almost hard and difficult to chew. Disappointing after we had high hopes at the start!

Very good drinks. Nice and helpful staff. Be careful if you get the Fizzy Wizzy. The top might pop on you if you don't poke a straw in immediately because of the carbonation.

I got there with 2 people and order 2 boba for 2 person with the promotion 50% off but there only make 1 for 50% off and refused to make the second one for 50% off . Even we try to make two order separated, they do not want to do it. What a rude services. I will not be back to that place again ever.

I love the texture of the Boba! Friendly and fast customer service. I will definitely try their other teas.