Ki Ci
Google
My husband booked Bob’s for our anniversary, and everything started off great. We’ve dined at the Barton Creek location in Austin, TX, so we came in with high expectations. Unfortunately, this visit fell far short.
Our server, Jeff, was okay but seemed low-energy. I started with a wedge salad, which was fantastic, so I was hopeful for the rest of the meal. Then came the issue.
I ordered a 14 oz Ribeye cooked medium-well, while my husband chose the 16 oz Ribeye medium. My steak came out medium-rare—not once, not twice, but three times. The first steak was full of fat and gristle, looking more like a discount cut from Sam’s Club than a $68 steak. It was stringy, unpleasant, and nearly impossible to cut without hitting weird tendons. I requested a replacement, which they provided, but it lacked seasoning and was poorly presented.
The difference between this Oklahoma City location and the Barton Creek location was night and day in terms of taste and presentation. They barely acknowledged our anniversary, which was disappointing given the occasion.
While they did offer a new side, they didn’t comp anything or attempt to make up for the poor experience. I still left a 20% tip out of courtesy, but the service and food was mediocre at best.
Overall, this experience was truly disappointing, and we won’t be returning to this location.