Ixip E.
Yelp
Advice to all vegetarians and vegans: STAY AWAY FROM THIS PLACE. I was invited to Bocadillo for a friend's birthday party. I am vegan, so I don't eat any meat, fish, dairy, or eggs. I did not expect to have many options at this restaurant, since I understand that South American cuisine typically features meat, fish and cheese. Since there were no main dishes on the menu that were vegan, I decided to order a drink and a vegan appetizer (fried plantains) for my meal. After taking my order, the waiter returned and offered to bring me a plate with only vegan items on it: beans, rice, fried plantains, and avocado. I asked him if the beans would be vegetarian, and specified: "with no meat in them, and not made with meat". He said "the beans do not have any meat". I also specified that I did not want any cheese on any of the dishes. When the beans arrived, they had cheese on them. I explained again that I do not eat cheese, so he took them back to the kitchen and returned with a new bowl of beans without the cheese. I then discovered that the beans did, in fact, contain meat - my boyfriend, who is also vegan, found a piece of pork in his beans and other diners in our party confirmed that there was meat in their beans as well. When I told the waiter, he just took the beans back and said "I'm sorry." He charged me the full price for the meal and did not offer to take any action to compensate for his mistake or the fact that I couldn't eat a fourth of the meal I'd been served. I decided to pay for the meal but not leave a tip. Our waiter then asked me if I had forgotten to leave a tip. I explained to him that I was not leaving a tip because he had told me that the beans were vegetarian, but that they contained meat.
This restaurant, or at least this waiter, clearly does not understand the concept of veganism (or even vegetarianism), and does not care about providing decent customer service. I encourage vegetarians and vegans to avoid this place and instead support the many other restaurants in Montreal that do.