Dana Koster
Google
Slowest service I've ever seen in Charlotte. I understand most restaurants are short-staffed right now, but this didn't seem like just a staffing issue. First off, we were seated about 20-30 minutes past our reservation time. We ordered drinks as soon as we could. My drink didn't arrive with the rest of my party's drinks. Server said it was on the way. I waited. And waited. And waited. 45 minutes or so later, after reminding our server 3 times what I had ordered... still no drink in front of me. We ended up going up to the bar to ask about my drink, then it came right away. In total we asked for this drink at LEAST 4 times, and I didn't get it until I was already eating my entree. In addition to the drink issue, one of us didn't get her food until the rest of us were done eating. We also had to ask the server about that at least twice, and then notified the bar when we asked them about the drink. Absolutely nothing was taken off the bill, or even discounted. No manager came over to check on us. Couldn't even tell who the manager was. Even the server never actually apologized for the wait. The only compliment I can give is that the food was decent (although small portion sizes for the price!) but there are much better restaurants nearby. The food isn't good enough for the price, or to make up for the service issues.