Natasha Robertson
Google
Unfortunately I recommend all tourists to AVOID booking a visit to this Bodega. I have a reservation for a tasting and they sent me an email cancelling my visit, with NO explanation, 30 MINUTES BEFORE it was due to start at 3.45pm, while I was ALREADY IN A TAXI on my way. This is incredibly rude as they could have cancelled on me this morning, and I would have had time to rearrange something somewhere else - this was my only day in Mendoza after booking a visit from BA, and they didn't leave me anytime to book a Bodega visit somewhere else.
The worst part is they emailed me back saying I might have cancelled the reservation myself! How insulting - Why would I do that when I'm on my way to the Bodega in a taxi already? This was definitely cancelled on their end and they are trying to avoid the obviously crappy responsibility of cancelling on me 30 mins before because they know it's bad.
Therefore I wasted my time and my money paying for a taxi to nothing, so I really advise you to pick another Bodega to visit so you don't risk getting the same terrible customer experience I had. It's super rude and I'm really unhappy, I wouldn't want anyone else to have their time wasted by these people.