Barbara G
Google
Last Friday, we visited Zuccardi, a Tour, tasting and lunch. We have mixed feelings about this. The Tour was interesting and the guy explained the story well in Spanish and English.
The tasting was good, but not, for us, the right price-quality ratio.
Afterwards, we had a 9-course lunch. We were told this, but we ended up getting 7 courses. The timing of the courses was disproportionate. The first 3 courses, took a very long time. We had to wait very long each time. A total of 1.5 hours. The subsequent courses were suddenly served very quickly. Meanwhile, we were the last table, and people were cleaning up around us, putting chairs in piles etc.
We didn't get the last 2 courses because they were about to close. They had bad timing themselves and as a result we missed 2 courses. They did charge the full price though.
Additionally:
-In my main course there was a hair. I showed this to the waiter. His reaction was strange: he said ok. And walked away, a few minutes later he came back and asked if I wanted another portion.
- I indicated at the beginning of lunch that I wanted the vegetarian lunch. By the third dish, I got meat. Fortunately, I noticed it myself right away. For me, this is not acceptable.
As we were leaving, they offered us compensation. Which, of course, we appreciated. But we already had a bad feeling about the last part of the afternoon.
So we look back with mixed feelings. Overall, the food was of very good quality, but the overall experience was not what we expect from a bodega like Zuccardi.
All in all, we give the whole experience a 2.