Samantha
Google
Ordered an ice cream cake for my son's birthday, it looked horrible. The way the cake was reading it read "Birthday Happy Junior" when I went to pay the girl asked if everything with the cake was ok, I said no I don't like the way it looks, so they asked if I wanted them to redo it, I said yes please. So she took it to the cake decorator guy, he redid it, but now it it looks horribly messy because he scraped the writing off, and now there are chunks of ice cream missing on the cake. I said this doesn't look good,at all he gives an attitude and he said IDK what you want me to do about that and then we both said maybe add blocks to cover it. Well he didn't add blocks he just piped lines from a different piping bag on it. It still looks horrible, at this point I had been in the store for 45 minutes and I am annoyed so I just took the cake and went home. I didn't get a discount or anything. The cake didn't look professional at all, and it certainly was not worth $40. Idk what happened to Boices, as I've been getting ice cream cakes from them for years and I have never had an issue until now. Something needs to be done.