Boiling Point

Hot pot restaurant · Gardena

Boiling Point

Hot pot restaurant · Gardena

1

15488 S Western Ave, Gardena, CA 90247

Photos

Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null
Boiling Point by null

Highlights

Counter-serve chain offering Pan-Asian hot-pot soups, desserts & tea in a relaxed, chic setting.  

Featured in Eater
Placeholder

15488 S Western Ave, Gardena, CA 90247 Get directions

bpgroupusa.com

$$ · Menu

Information

Static Map

15488 S Western Ave, Gardena, CA 90247 Get directions

+1 310 225 5533
bpgroupusa.com

$$ · Menu

Features

dine in
takeout
wifi
payment credit card
Tap to pay

Last updated

Mar 5, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@eater

"The beef hot pot is a shining example of what Boiling Point does well, with a shallow pot chock-full of cabbage, vermicelli noodles, aromatics, and thinly-sliced beef just minutes after ordering." - Eater Staff

The Best Dishes Eater Editors Ate This Week, December 2019 - Eater LA
View Postcard for Boiling Point

Emilie Ramos

Google
I enjoyed dining here. I went with some friends, and I got a beef boiling pot with Mild spice. It's a very generous portion. I had to take some home, but if you are starving, they refill on rice and broth. Tea is included in the meal. I got green tea. It's super good. Your food is in the pot. They light under a fire, so it stays boiling. It's a great place to eat and hang out with family or friends.

Gourmand

Google
Wow. I’ve only had hotpot a handful of times, but this place is so good. I thought it wouldn’t be good since it wasn’t AYCE (all you can eat) but you get a ton of food. I got their beef hotpot with rice. It was great. The soup itself is scalding, so be careful and don’t burn your mouth! The flavors are so good though. The beef is so tender and fatty, corn is super sweet, all the veggies and tofu skin and other items perfectly complement one another. Make sure you do not pass up on their sauces on the table. Make yourself a dipping sauce in one of the containers they give you. I suggest a good spoon of the bean paste, a healthy couple spoons of the garlic chili paste (so crunchy and garlicky), and then pour some of the garlic soy sauce. Mix it all together and enjoy! Overall, incredible hotpot with friendly staff.

Kay Lew

Google
I've heard about this place for years through relatives. First it cold inside, but once the hot soup is served, you definitely do not feel the cold.

Wendy Leoni Z

Google
I love hotpot and this place satisfies my cravings. The price is right for individual sized portions that is more than enough for one person with a hefty appetite. If you're looking for a great variety of items on the menu and specials, this place is great.

sbbcampervan

Google
Always consistent and one of our go to places Food/Taste/Flavor: 5/5 - overall recommendation is to shake apart the slices meat so it's not in a huge chunk and take them out of the broth so it doesn't continue to cook as you eat. Note that you can always ask for a broth refill! Try the different dipping sauces on the table as they have different flavor profiles (5) Lamb with vermicelli at medium spicy is very savory with a earthy undertone. (8) Taiwanese spicy with rice is the best option for intestines but it is VERY spicy Ambience: 5/5 - always slightly chilly to start with but you warm up as you eat. Very hip feel with brick patterns on one wall. Subtle music in the background Service: 5/5 - quick and systematic. Sign in through the tablet located by the front of the door Value for price: 5/5 - price has gone up but still seems reasonable for the delicious food

Traveller JJ

Google
As a Taiwanese, I love this hotpot restaurant!!! If you like it very spicy, must try the Taiwanese spicy hotpot❤️‍🔥

REN

Google
Taiwanese hot soups in a variety of noodles, meats and seafood from non spicy to flaming hot!! Everything is super satisfying! Great place for spicy Asian soup

Karl Marquez

Google
This place is my bestfriend and I's monthly visit. I always order the Japanese miso and Hokkaido milk tea. The best Hokkaido milk tea in the area! The Japanese miso always hits the spot when it comes to the soup. I rated 3 for the atmosphere because of the weird splatter stains on the wall and I truly dislike how they serve the sauces. It always gets sticky and messy. Other people's hands are touching it and it's gross. If only they have a squeeze bottle or something that isn't as messy. Overall, great place to be in. They also blast their AC so you can eat your soup comfortably.

Kyle S.

Yelp
My favorite place to get Taiwanese hot pot! This place serves a variety of different hotpots, all with its own unique broth flavor and items in the bowl. Currently, my personal favorite is the Tawainese Spicy bowl. It is one of their large offerings and it offers a lot of different meats, veggies, and ramen noodles. Every bowl also includes either a rice or vermicelli noodles and if you go during lunch you get a choice of green or black tea included. Do not underestimate the spice, Tawaianese people don't play when it comes to spice!!!! If it's your first time I always reccomend for people to try their beef bowl. It's a great starter! They also have delicious appetizers and an entire boba tea menu. The service at the location is great. Never once have I had a bad experience. The only complaint I would have is that this location can get super packed and the wait time can be forever. This is due to the fact that the restaurant is small compared to their other locations. So be prepared if you plan on going during rush hour!

Matthew M.

Yelp
The good: - food tastes good. Nothing that will blow your mind, but scratches the hot pot itch The bad: - service was very slow. Lots of employees standing there chatting with each other. I was trying to flag a person down to take my order for like 20 minutes. - the business was dirty. Old globs of food was laying around the floor near where we sat. - the smaller bowl they use for the hotpot is not fit for their heating try. Even with the smallest pressure, the bowl would flop and soup would spill - causing the fire to be extinguished. - questionable sanitary condition on the condiments. My partner and I are having the worst stomach issues since last night. I would not attribute it to the spice level as we both frequently eat much more spicy things.

Wendell A.

Yelp
We had come down to BP since our friends had been raving about how amazing it was and how it was superior to Red Flame. The self check in was very intuitive and easy to use. You just go inside, check-in on the tablet; you get a confirmation text and then a text telling you your table is ready in which we only waited 15 mins coming in 5 mins before opening. Rather than providing us a menu, they straight up expect you to know what you're ordering and ask you right away if you know what you're getting. Highly recommend just taking a look at their menu online as it does help save time and get your order to you quick. We received our order in just 5 minutes! That was pretty impressive; you just see the servers running out from the kitchen getting everyone their hot pot. If this place was my first experience to Hot Pot; it would've very well traumatized me as most of their items include, "Stinky Tofu," which is an acquired taste as well as "Pork Blood,"; not as bad as stinky tofu but a fair warning for the faint. We ordered the House Special since it had a great mix of everything. However, the smell and taste of the Stinky Tofu was predominant in the entire broth and our food all together. Unfortunately, that's the one ingredient which took away from our food. Otherwise, we dumped garlic to mask the horrible smell/taste residue from the tofu. I want to give this place another chance sometime. I still think Red Flame is much better, but we may have not ordered the right thing.

Kylie O.

Yelp
Boiling Point is a comfort spot for me! It definitely hits the spot on a cold day like today. I came here around 4:00 p.m. and was seated right away! Definitely a plus because this place tends to get crowded. Food: 5/5 I got the beef soup, no spice. Even the mild tends to be spicy so just be aware of that. It comes with a side of rice or noodles. I love making my own dipping sauce using the garlic soy sauce, garlic paste, and chili oil. Also, they end the meal with this passion fruit jelly packet. YUM! Service: 4/5 No complaints. I appreciated that they checked up on you. Ambiance: 3/5 It can be a little darker in the restaurant. Plenty of seating for smaller parties. The bathroom is pretty gross...not gonna lie... Overall, it's a great place to check out!

Annie T.

Yelp
I love Korean bean paste and Thai tomato. Good deal for lunch special before 3 pm with free drink. Good service from servers. They usually refill broth for no extra charge.

Gabe S.

Yelp
Don't get thrown off by the picture. I didn't do anything to deserve that white stuff on the food... it's just cream, I swear! What I got was the milk cream curry, and it was delicious. I come here a lot and have tried the beef, miso, and house special. All are good, but the the milk curry Thai is my new favorite. Don't get thrown off by the curry part. It's still a light soup, but still has all the flavor as the rich curry that we all know and love. Plenty of meat and veggies that I don't even know what they are, but they taste good! Nice casual setting, and normal service. Went at 4PM and it wasn't too busy. But I know that the wait can be long at times. Good tip: the soup comes kind of hot so what I like to do is to ask the servers to not turn on the fire. That way, you won't burn your tongue.

Brian T.

Yelp
Even though it happens to be the last place I've eaten with my last two serious relationships over the past four years, Boiling Point is still one of my favourite places to eat! It's that good....despite the associated heartache and memories! No matter what you order, you get a great mix of ingredients that heats up very quickly in front of you. Be ready for deliciousness that will fill you up! I've tried a number of spice options, and I think the medium spice is good enough. The higher spice levels are also tasty, but sometimes, I prefer to sweat a little less and not have such a crazy runny nose. The dipping sauces are great, and I think my favourite mix includes chili garlic and garlic soy. I have also learned to choose rice over noodles because the soup already contains noodles. There are only a few tables inside, so I have always experienced a line out in front of the restaurant. However, once you get in, the service is very fast, so expect to eat soon after you are seated and place your orders. They run an efficient kitchen! I know it's a chain, but it has such a small, local feel to it. Parking nearby can be rough because the lot is small, and there are a number of popular places to find good food and dessert in this plaza. However, there is an extension to this lot, and the walk is only an extra two minutes or so. Lastly, I found the food to be perfectly priced for how satiating everything is. My stomach is making noises right now as I write this review!

Jeanne P.

Yelp
This is my second visit. I was looking for something low calorie within driveable distance, so I decided to stop here. There is a tablet within the store where you can sign in to enter the waitlist. Unfortunately there's no way to do it remotely (afaik), but it would be nice as it'd be easier to time our visit to when we'd get called in. For reference, I came in around 2pm on a Wednesday, and the wait was around 20 minutes. The food itself is alright, but definitely not worth the price unless it's your first time or a special occasion. For this visit, I ordered the beef soup, which comes with extra meat (January promotion). Veggies get soft very easily, so I recommend eating it as soon as possible. As for the beef, it was definitely not the best of quality. The quality reminds me of the beef they use at a certain beef bowl chain. I think that for what it is, the entire soup should be $15. I also ordered the spicy fermented tofu. It was good, but again, definitely not worth the price (it should be half). Ambiance is alright. It has a "sausage" layout where everyone would just sit lined up. As for service, it was so-so. It seems like big parties get more attention than the smaller ones (which make sense, but I wish it was consistent no matter the size). The staff didn't smile and some seemed a little confused, but it didn't bother me since the product itself was good.

Ethan P.

Yelp
Delicious comfort food with good service and quality. The restaurant is small and located in a popular area, so arrive early or be prepared to wait in line.

Patty S.

Yelp
Awesome! Is the one word that describes it all. If you go during the busy Sunday lunch rush...Although there is a huge parking lot.... Parking is challenging. Do not be discouraged... it may take a couple of laps around, but you will find. The restaurant is clean and odor free Each of us got our boiling pot. The choice is hot or mild. If you are not someone that eats spicy food... mild will be spicy enough. If you want to order the veggie pot but would like a bit more of flavor (assuming you are not vegetarian) you can order it with beef broth. Through our meal server comes around to offer a re-fill on the broth!!!! AND the rice. We also got complimentary tea (choice or green or black). Overall... I highly recommend it and I Will definitely be back.

David K.

Yelp
This place has terrible serving staff. They do not know how to manage in flow traffic and do not know how to provide customer service. Serving staff is always very slow and seemed pissed off about how busy the restaurant is. If your party is bigger than 2, don't go to this place. You have a child or baby do not go to this place. I do not know why it's so busy when food and service is terrible. I will never return and I live less than 3mins walking distance from the place.

Fabiana K.

Yelp
Had to wait over 1h to be seated but it was worth it! The pots are individual (I could finish mine at least lol) and totally customizable. I don't like blood sausage so I just had to ask the server to take it out. The pot came boiling and the lamb flavor was so good! All the ingredients were fresh and I could tell they were of good quality. They were able to make +10 ingredients be perfectly harmonious and each spoonful was refreshing - not at all greasy or with fat coat. You can also order a side dish. I ordered the noodles, but I would not have if I knew the pot came with noodles already. Totally recommend.

Lowey M.

Yelp
They recently started doing double meat and unlimited rice (up to 3x bowls total) and so even though the prices increased for each hotpot, I still find it pretty worth it. Lunch time is the best time to come as you also get a free drink but overall, it's still my go to for personal hotspots especially with their house special stinky tofu. I wish they still provided vermicelli in the bowl instead of a bag. It feels like a total waste of plastic. Their sauces also now have the smallest spoon so I'd have to pick up and just pour directly from the bottle instead of waste my time preciously spooning baby miligrams of sauce out. The parking situation can be a bit crowded depending on what time of day you come but it's not too bad.

Erin T.

Yelp
We got boiling point to-go for lunch this past Sunday. We ordered our meals at the front counter, and our soups were ready within 15 minutes! The lunch deal is worth it - it comes with a soup, black or green iced tea, and rice or extra noodles. I got the mild beef soup, rice & the iced green tea. Green tea is a bit sweet, but has good taste. The soup was so warm. Such a good comfort food. The portion size was big too! I honestly can't tell a difference between the dinner vs lunch portion size. Only con about taking to-go is that they charge extra for extra sauces.

Bonnie C.

Yelp
It was raining this weekend so it was perfect for hot pot! I've came to Boiling Point before and as much as I love their food, there is always a long wait. I also think they were short-staffed that day so service was slow and they kept forgetting parts of our order. Overall, I still really like coming here for the food. The garlic bean paste is my favorite and pairs well with the toppings in the beef hot pot. There is also a promo going on so it's double meat and all-you-can-eat rice with every pot!

Lauren T.

Yelp
Boiling point is perfect for a rainy day! I love boiling point, but it is always so busy! We went for Wednesday lunch, and waited around 45 minutes. The lunch special is so worth it. You get the choice of green tea or black tea, and rice or vermicelli. You also pick a spice level: no spice, mild, medium, hot, or flaming. I usually am pretty good with spice but I stick to a medium here. A tip: even if there's open tables inside it might take you 20 min or so to get seated. Boiling point is so worth it if you're willing to wait!

Justine K.

Yelp
Came here for lunch and it was already pretty busy for good reason. To get on the wait list, you sign in on the tablet inside. Their lunch special is slightly discounted from dinner pricing and comes with tea. You scan a QR code to load the menu and they come to take your order. For hotpot, you can choose rice or vermicelli noodles. I got the beef hotpot (medium spicy) and it was pretty flavorful. I don't have a high spice tolerance but medium was the perfect amount. It wasn't too spicy at all. My partner got the Taiwanese spicy hotpot and that was spicy. It only comes in the large size and flaming hot spicy level. I recommend getting rice to help buffer the spicy. We also got the Holy Cow and that's pretty good too if you like those cuts of meat. It's really nice and clean here and great for dates or group dinners. The service was fast and attentive (they came to check our fires and if we needed more broth multiple times). The only thing is that it does run quite cold in the restaurant so bring a sweater layer with you.

V Y.

Yelp
Come here often. Great to taste (even my two old ants love their menu - old ladies are hard to please when it comes to the food) You can get everything in one pot. Veggies, meat, rice, noodles, seafood. Love it.

Kari T.

Yelp
Been a while and my thoughts have changed! I actually really enjoy boiling point! I really love their garlic bean paste sauce too! They did have a note on their door end of last year saying they will increase prices again. When I came it was almost $17 for a pot at lunch. They do still give out free green or black tea during lunch.

Vichea C.

Yelp
One of my favorite soup is the Taiwanese with vermicelli noodles. It has a variety of vegetables, and the content also include intestine, pork blood, although while exotic goodness. A bit more on the spicier side so if you're tolerance for spiciness is minimal, consider ordering a different. The house special is similar in the varieties of veggies and meat, but the brother is very different, I would say a more balance flavor. The beef soup is also good, lots sliced meat mixed with Napa cabbage and Flammulina filiformis mushrooms. This is sooo perfect for those chilly nights. I also decided to buy a bottle of the original chili oil and it was not as spicy as I'd like. Its always busy here, lines most of the time, so consider coming earlier if you plan to dine here. Good service.

Hannah K.

Yelp
I like bp, but the seating arrangement was terrible. I was uncomfortable eating such a good meal. It's too bad, to be squished btwn other tables, w two pots on a two top. Won't go back to this location. Sorry thank you bye

brazill e.

Yelp
ROACH CAME OUT OF MY POT 3 MINUTES INTO MY MEAL. We were eating our food for 3 minutes before a roach started walking across the table. We asked a waiter to kill it only for the waitress to say "you should let management know. You are not the first customer to point a roach out and our management has ignored it" When we spoke with the supervisor/manager he still made us pay for our food. Even tho we sent back our food immediately. He said he wasn't able to help us and gave us the business card with the corporate email on it. Said that if we wanted a refund we would have to email corporate.

Denise D.

Yelp
E X P E R I E N C E we rushed here after our flight. arrived around 1030pm. unfortunately there were already a few others waiting to be sat so dine in was closed. it was packed! we didn't get to enjoy the dine in experience. we did however do take out. we received our food in 15 mins! F O O D house, med, vermicelli lamb, med, vermicelli we were starving but the amount of food was incredible. we couldn't even finish. there was a good amount of variety of additions and a balance of umami flavor. I would definitely come back and look forward to it!! P R I C E 40

Dani E.

Yelp
Been going to this place since they opened a few years back. I would've given it 3/5 then, but I'll give it 5/5 now. I like how they have 2x meat with unlimited rice. The wait time on weekends are long. The service here is pretty good, just make sure you flag the servers if you need anything. I come here about once a month and will continue to keep coming back. My only con here is that I wish they can change the noodles on the bowls.

Ani A.

Yelp
The food here is amazing. The space itself is very tiny and there's a long wait so brace yourself. It can take upwards of an hour to get a table, on the weekends especially. I try to order online sometimes, but depending on how busy they are they sometimes don't accept orders. Ordering online can be a bit of a gamble as they mess up the order 75% of the time. But I keep going back for the food, it's amazing.

Rosy T.

Yelp
Came in as a walk-in of 2, was seated within 15 min. Service was fast and punctual. Servers all wear masks and continuously checks on everyone who dines in. Food is fresh and menu selection caters to all types of eaters, vegetarian, vegans, and meat lovers. Try their spice levels, mild is my favorite!

Kimberly P.

Yelp
The service here is super speedy & the staff are very friendly! The wait can be a little long on weekends but so worth because the food is so yummy & comforting! I also love that they give you a little jelly at the end of your meal! Such a nice treat :)

Jane W.

Yelp
Second time at a boiling point and it was surprisingly good! I got the lamb pot but everyone enjoyed their meal. The winter melon tea was a great refresher between bites but be prepared for the amount of food. Doesn't look like a lot but it's quite filling. Service was a bit slow but they were quite busy on a Friday night.

Karen P.

Yelp
This place was my go to back in college and it is still the same goodness as I remembered! What a trip down memory lane. Lamb pot is my go to always. Long lines, just put your info down on the iPad by the entry way (inside). Wait is usually about 30-45min. Service is quick! Food came out in about 15min of ordering.

Ken Y.

Yelp
In a chilly day, a bowl of warm soup will definitely warm you from inside out. I loved to order this place for lunch because an also get an iced tea to go with your order. This place is always crowded so we have to wait for a while for seating.

Ashley P.

Yelp
Always a great place to go to when it's cold. The broth warms you right up since it's piping hot. You can also always get more broth if you run out, just need to ask someone! The wait times can be a bit long since the space is so small. The sizes are good for the price point, I always get leftovers to take home. I usually get the milk cream curry and it's always so good. Getting it for lunch is the best since it comes with your choice of an iced green tea or iced black tea. There's a parking lot but sometimes can be busy and packed with small spaces.

Angie O.

Yelp
The soup is bomb digity but you have to wear a ski jacket in the restaurant because the AC crankin below 60 degrees. No one that works there smiles but I don't think anyone cares because they refill the soup for free.

Jonnalyn J.

Yelp
I ordered the house special, the tofu seems to have a bloody taste that is not good for me. The serving is big and i have to takeout. There service is really fast and staff is attentive. Nothing special with the ambiance. Parking will be tight for nights

Emily L.

Yelp
So good. It's definitely worth the wait. The plaza is alright for parking. You check in at a tablet in the front and wait to be texted. I usually get the beef with mild spicy. And let me tell you, it's spicy but it burns good. I've gone back several times and look forward to going back again in the future. It's a popular place worth going to if you're craving hot pot.

Allie T.

Yelp
How many ways can they make our order wrong?! We ordered one seafood and one beef, which comes with teas. Instead, we got two cheaper meal plans that have beef and tripe. And no teas!! Don't waste your time ordering here. These are just plain terrible version of overly priced pho. Tried to call, they don't even answer calls!

Karina R.

Yelp
I always get the curry hot pot, and I swear it just cures me. This spot is so cute. The service is quick, especially for being such a busy spot.

Alyssa L.

Yelp
Had a great time at Boiling Point on a Thursday night. The wait was less than 20 minutes for a party of 4 and we were helped by our server as soon as we sat down. The ambiance of the restaurant is very fast paced and can be overwhelming if it's your first time, but the staff is definitely willing to help and walk you through it. Our group all ordered the beef soup -mild spicy- and there's other sauces on the table if you want more flavor/spice. We took advantage of the buy one get one deals for the winter honey melon teas, garlic pork belly, and spicy tangy beef. (Our group devoured it before I could snag a picture.)

Danielle C.

Yelp
Overhyped, there's better hot pot places with half the wait in LA / so cal area. Wait times can be 1-2 hours long. Price points are expensive & the soup came at a cold/medium temperature. I wouldn't go back tbh.

Katelyn L.

Yelp
Boiling Point is always packed, and I usually don't dine here due to the waiting time. However, I was pleasantly surprised with my experience on a Wednesday afternoon. The wait was decent (about 30 minutes) and I was surprised to see that they offer LUNCH SPECIALS. Lunch Specials (11AM-3PM) include: -Lunch special prices; roughly $1 to $2 less than the dinner price -Free Green or Black Tea! The hot pot was up to par with most places, and the servers consistently come to refill soup if you'd like. I see no issue dining here, and would recommend if you have the time to wait. They also offer complimentary Lemon Jelly packs, a fun little dessert after your hot pot!

Kristopher M.

Yelp
Boiling Point serves up personal HotPot soups in a snug environment. If you visit you can likely expect to wait quite a while as there isn't much seating and many are willing to be patient for the dishes here. The soups are good and have a variety of ingredients, but be careful as your HotPot will come with a personal burner and your soup can get really high in temperature. I would recommend this place to those who really enjoy the HotPot experience but if your really not into that you should probably pass on this.

Patty V.

Yelp
I've been coming to this location for a while I always love the soups. My soup today needed a little salt for my taste. I asked the food server for some salt, and he mentioned there's no salt. Never in my life have I been to a RESTAURANT where you don't offer salt( which I know you guys have).

Marisa Y.

Yelp
I am obsessed with eating at boiling point! Anyone who knows me will know that boiling point is one of my favorite restaurants to eat at! Despite the long wait times on weekends, my family and I would come every week. The food is always consistent and the broth is heavenly. My go to order is the cream curry or the beef. I've tried all of the different hot pots, and they're all equally good! The restaurant itself is quite small and they don't take reservations. I recommend coming early if you want to eat here in a weekend! The ambiance is very casual here and great for large groups.

Jamie C.

Yelp
Boiling point is always a good choice for piping hot soup. The wait for boiling point can be long but service is pretty quick and I feel like I get the bang for my buck when I come here, especially for their lunch menu. You're offered a choice of rice or vermicelli noodles with your hotpot.

Norberto L.

Yelp
Really good food , good services and nice atmosphere. I love the Jalapeño roll and the sashimi

Jean C.

Yelp
Went to boiling point on a Tuesday between 6:00 and 7:00. Throughout the year, I have always enjoyed the delectable cuisine and the warm service at Boiling Point. However, I was genuinely disappointed this time. An employee carrying the rice to my table was a trainee who was approximately 5 feet tall. She literally threw the rice to the corner of my table and then promptly departed. Considering how empty the store was, why is she in such a hurry? What a rude person! Was about make a complaint with the manager, but didnt have time. It was so close to the table's edge that it was about to fall. The other employees were extremely nice and assisted us with care. It was extremely irritating; managers should instruct her on how to handle customers with a correct attitude.

Stephanie A.

Yelp
I see why there's always a line now. Taiwanese hot pot is so good!! Try to come during off times to not wait too long. I got the number #3 the Korean style soup spicy level hot. Omg sooooo delicious. The fish cakes, pork belly , mushrooms, kimchi all delicious. It was my first time here and it was a positive experience. Service was friendly and quick. I will return.

Aphrodite T.

Yelp
Service is super slow. We sat down for almost 10 mins or more and nobody has come over to take our order. I waved at someone and she looked over but didn't come over (guess she didn't see me). Also the servers told us different things about an item on the menu so they're not consistent. There are so many open tables but they leave people waiting outside.

Nina A.

Yelp
I have to preface this by saying that this review is based solely on the service (or lack there of) and not the food. If you're a soup person, then you know that BP hits. EVERY. TIME. I went back and forth about leaving this 1 star review, but I truly feel that it is necessary now as this is the 4th time I've arrived here at 9:45pm (I get off at 9:30pm) and have found that the waitlist was closed despite the restaurant's closing time being listed at 11pm. I understand that service workers want to get home too, but what makes this situation so upsetting is the fact that I've eaten here pretty consistently on Friday nights since they extended the hours back to 11pm and only SOMETIMES is the waitlist closed early. Other times, people are still allowed to sit and dine even coming in after 10pm. The inconsistency makes me think that this could vary depending on.. I don't even know what. As a courtesy, and for transparency, if no one is allowed to dine after a certain time, they should update their hours, or post signage stating that no new parties are accepted after a certain time. And most importantly, be consistent.

sarah p.

Yelp
Arrived at 10:45 and they said the kitchen was closed. Terrible customer service. I asked if they always close the kitchen at 10:30 pm and the manager said just today. I also called at 10:29 before driving 8 miles only to be told sorry we can't serve you food to go either. At least answer your phone so people don't waste their time effort and energy getting there. What a disappointment.

Lo S.

Yelp
Wait is always so long. Would be nice if they moved into a bigger space. Food is pretty good, the only place I know that has stank ass tofu