Bojangles

So disgusting, i started feeling this gritty texture as I drunk my tea, i turn my flash on to see all this BS at the bottom of my cup. My food was cold and my biscuit was under cooked. I wish i could give 0 stars.

I got food poisoning on the 26th of may and symptoms started on Tuesday the 27th evening. What I thought was a normal bathroom run turned into something more impromptu and severe. As of the date of this posting, I am still dealing with the issue. What I ate from there? I got the chicken supremes. I had a conversation with a friend who was able to state the location of this Bojangles and exactly the same “supremes” meal Prior without me even going into details because they too got sick. After the conversation with the friend, I will be calling the health department and corporate and possibly a lawyer especially if it’s investigated and found to be more probable than not. Fair warning, if you eat at this location keep track of what you going forward as to be able to track where you got sick if you do. I am calling the health department on June 2nd.

Ordered tenders and fries. Got the tenders and 3 sprinkles of fries with a side of Mac instead. I didn't have time to check my order, but didn't think I'd have to check an order so simple.

The person making biscuits was seen wiping her nose with a towel then placing in back on table. Changed her gloves and went right back to the biscuit making. This was in a window. No more eating here for us. This is not good advertisement. We left without buying anything.

I placed an online order for pickup, and the app said to come in the store and get it. When I got to the location and tried to open the door and some guy on the inside pulled the door back closed from my hands and made a driving gesture as if he was telling me to go through the drive through. One of the most rude customer experiences I've had. If the restaurant is drive through only it should be noted somewhere. Biscuit and fries were good, chicken was burnt.

Talking about the little drive-through-only Bojangles on Independence. I had high hopes for the place before they opened - since I had gotten food poisoning at the old Bojangles on Randolph Rd (next to ChickFilA). This is the last time I give them another chance. This was at 7pm and I was the only customer there during the 10 minutes I was there - they may as well close it back down. First there's the AI order robot: "Would you like a combo?" "No" "What would you like?" "A grilled chicken sandwich" "Would you like to make that a combo?" "No" Then there's the cashier telling me to pull up, into the rain. When I ask why, since there's absolutely noone behind me, I'm told: "Because we're on a timer." Later the manager, Isaac, comes over to tell me that they're out of pre-grilled chicken, so it will be at least 8 minutes; he also tells me he tells the cashier to do the pull-ahead thing because his General Manager, Tarantino, tells him to. I politely suggest that this GM knows next to nothing about customer service or this particular business. I told Isaac that if he preferred, he could refund me my money, which he took me up on. Never going back.

DO NOT ORDER DELIVERY SOMETHING WILL BE MISSING/made INCORRECTLY EVERYTIME And food won’t be fresh

Stopped by to pick up lunch for my family after our DoorDash order at the same location was given to a random person instead of our driver. At the window, the woman making drinks and taking payment proceeded to berate me and the others in line by yelling through the open drive thru window that lunch was over and to come back at 4:30, how I should be home preparing lunch for my family instead of paying this much for chicken tenders. This continued for the entire 5 minutes I waited for my food. I’ve never been in such an uncomfortable situation with such a hostile employee. Will never return here.