Bojangles

I asked for a Cajun fillet on a bun. I got a Cajun fillet with lettuce, tomato, mayo. Who wants that for breakfast??? Maybe if you’d get rid of that ai bs and do your job then you might know what I want. Now I have a sandwich I spent 10$ on that I will not eat. And I don’t have another 20 minutes to sit through your drive thru. I will not be back to bojangles again, none of the employees care the slightest about their job at ANY bojangles.

So disgusting, i started feeling this gritty texture as I drunk my tea, i turn my flash on to see all this BS at the bottom of my cup. My food was cold and my biscuit was under cooked. I wish i could give 0 stars.

It is a drive-thru only restaurant, there are a couple of picnic tables outside, which we used because the weather was nice. Otherwise the employees were very friendly and helpful, and the breakfast was very good!

Ordered tenders and fries. Got the tenders and 3 sprinkles of fries with a side of Mac instead. I didn't have time to check my order, but didn't think I'd have to check an order so simple.

I placed an online order for pickup, and the app said to come in the store and get it. When I got to the location and tried to open the door and some guy on the inside pulled the door back closed from my hands and made a driving gesture as if he was telling me to go through the drive through. One of the most rude customer experiences I've had. If the restaurant is drive through only it should be noted somewhere. Biscuit and fries were good, chicken was burnt.

DO NOT ORDER DELIVERY SOMETHING WILL BE MISSING/made INCORRECTLY EVERYTIME And food won’t be fresh

The person making biscuits was seen wiping her nose with a towel then placing in back on table. Changed her gloves and went right back to the biscuit making. This was in a window. No more eating here for us. This is not good advertisement. We left without buying anything.

Talking about the little drive-through-only Bojangles on Independence. I had high hopes for the place before they opened - since I had gotten food poisoning at the old Bojangles on Randolph Rd (next to ChickFilA). This is the last time I give them another chance. This was at 7pm and I was the only customer there during the 10 minutes I was there - they may as well close it back down. First there's the AI order robot: "Would you like a combo?" "No" "What would you like?" "A grilled chicken sandwich" "Would you like to make that a combo?" "No" Then there's the cashier telling me to pull up, into the rain. When I ask why, since there's absolutely noone behind me, I'm told: "Because we're on a timer." Later the manager, Isaac, comes over to tell me that they're out of pre-grilled chicken, so it will be at least 8 minutes; he also tells me he tells the cashier to do the pull-ahead thing because his General Manager, Tarantino, tells him to. I politely suggest that this GM knows next to nothing about customer service or this particular business. I told Isaac that if he preferred, he could refund me my money, which he took me up on. Never going back.