Bojangles

Decided to give Bojangles a try. Ordered online and picked up my food. I thought it was a smoove process. I noticed my drinks was messed up and got that corrected. That should of been a red flag there. I did not check what was in the bag due to my stappled receipt being on the bag. Everything was accurate from what I ordered. I rushed home to my family to only realized I was missing a kids meal and a whole 3 piece meal. Not sure how you can mess up reading an online order. Too mad and frustrated to drive back. I'll do myself a favor and never return.

We placed the order and then noticed there were about 5 disgruntled people waiting for their food. The food took 15 minutes to prepare. When we went back to get ketchup, we were greeted by the cashier asking if we had a gun so she could shoot herself. Definitely not a stop I will be making again. Tables, bathroom and floor were dirty. But it is cool that they have a play structure for kids!

We were three customers deep all walking in at the same time. No one at the counter acknowledged the group for at least 5 minutes. The first order was in and out. The second order had two returns to the counter including, "there are no biscuits in our order" and "I ordered all dark meat." Both returns were not greeted and neither ended with an apology or a smile. I had time to closely observe this as our order was two black coffies and a large bo-rounds. The same inattentive server who took the orders without eye contact said to a coworker, I do not know how to make coffee. It seemed an ordeal ensued as staff talked about where coffee is stored, how long the process takes, and which pot to use. All the while no one said to us how long this was going to take. After the supplies were gathered, the tutorial on coffee making complete, the same counter staff member said the coffee takes three minutes. In the meantime, more customers entered. After waiting awhile, they asked us how long we had been waiting. We explained we believe it had to do with the coffee. Nonetheless, the same counter person shuffled over to the bo-rounds. She used the scooper to fill the large container then a br-round fell out. She disgarded the bo-round without adding anything to our container. From walking in to departing with two black coffees and one large over salted bo-rounds was about 20-25 minutes. We plan to avoid that location in the future.

A woman at the counter asked me, "Was this my first time or rodeo in Bojangles?" I have been in this store 30-50 times. As I approached the counter to pay for my meal with the wallet app a receipt quickly came out, and I wasn't sure if it had taken my payment? It had not? Customer service is so important. How we treat customers every single time matters, too. I have seen this lady many times. She didn't notice me, but I recognized her immediately. She should take a class to work on her people's skills. If you want people to accept you-accept them, too.

We always the Supreme dinner combos and the 4pc snacks. They always leave out part of the order and I wind up having to drive back to straighten it out. The last two times I have ordered on line through the app and pick it up inside and check the order before I leave. This is the convenient location for my family.

The food was horrible quality. I asked for fresh food at the drive thru and even said I would be happy to wait and still got food that had been sitting. The fries were cold, the rice was dry, the wings were huge and slimy and the tenders were slimy as well. All in all the food was disgusting

I only stopped there for the convenience of distance, but this is one of the worst Bojangles. For a $5 large order of fries, they're rarely gonna fill up your container even 90% of the way. I sat and watched the employee talk over my ready order for a minute or two before putting it in the bag and handing it to me. I heard all their drama without censoring their language. It was a hot mess. That's not even the half. It was all bad.

I was in the area this morning 2.23.24 and decided to stop for food. I went through the drive-thru and customer service were horrible. When I received my food I drove away heading back to my hotel. When I got ready to eat my food. I discovered it was uncooked. I just gave this place my money. I didn't want to go back and deal with attitudes. I definitely don't recommend this location. It's trash.

Been coming to this location since I was in high school -- never had an issue with my food, nor the 'speed' of the service I received. That said, you can go to any other of the 50-some-odd BoJos in the triangle and probably have the same experience I described above. All that to say this location should really consider doing something about the purple-haired-troll they have man the drive-thru window. I'm not sure what the good sis has got going on -- I could assume A LOT given the color & questionable texture decisions she's made in regard to her hair, but thats between her and Jesus. Aforementioned periwinkle troglodyte just loves to have THE stankest look on her face whilst she half-ass attempts to communicate with grunts, mumbles, and attitude that screams, "you're wasting my time -- kill yourself, today." I don't want this to read like I'm some boomer who feels they're entitled to award winning customer service and a wet towelette to wipe my ass with just for giving an establishment business. All I'm saying is if sis clearly doesn't want to work at the drive thru window, put her literally.. ANYWHERE else.

It was pretty good ngl. I recommend it. I ate it while I was watching dhar mann and ouuu it was goodddd.

This location has become an unwelcome place to enter indoors to order or eat. There is a heavy odor that is like melted and moldy cheese. As the staff has a dirty stained towel rag on the food counter and cashier stand. After smelling and seeing what we saw, we left and went to another location.

No jangles is still one of my favorite places but the Cajun chicken sandwich has continued to get smaller and smaller. I just discovered Bo sauce in 2020 and absolutely loved it, and now it's discontinued???? I do love the new Bo Sandwich though

drive through person was rude. found a hair in the chicken. went back inside to speak to the manager and was even more rude and claimed we were lying.

I like this location. They really seem to get the food right each time. They also cook the same each time. This in open for sit in and takeout. The drive thru is really tight. So if you have a bigger car, be careful.

Ordered a large meal and she did it separately rather then a combo, common sense isn't common.

This BoJangles has always been on point! Great service and the food is always fresh. My boy from New Mexico always wants BoJangles when in town. Now we got him a few BoJangles tee shirts so he can represent the brand in Albuquerque!

My friend raved about Bojangles so much that I thought she was a regular, but turns out she had only gone here once prior to us coming together this time. After eating here, I can definitely see why she loves Bojangles so much. We ordered their family meal split between 3 people. It comes with 8 pieces of chicken, 8 pieces of biscuit, two sides of our choice, and half a gallon of iced tea. It's odd to say but their iced tea is my favorite thing. It tastes like milk tea surprisingly and it was just so delicious. The dirty rice was awesome, although a bit too salty. The mac and cheese, chicken, and biscuits were standard but didn't blow me away. However, for around $24 after tax, this definitely filled us up and I am very happy about the portions for this place!

Someone was having a bad day. Line wrapped around the building and there were two associates working the drive thru speaker. Confusing. And they were snippy. But at least my food was hot and fresh. I'm still disappointed Bojangles discontinued Patio Red Cherry soda. I've been drinking it for over 20 years.

Staff was very rude. Window employee began to bark questions at me and raise her voice. I decided NOT to spend my money. Unacceptable!! I just moved to the area and will not be going back!

Great food but staff doesn't know how to pack orders. For example, on two different visits, I've ordered white meat only chicken and they have given me dark meat. On my last visit they gave me breast and legs.... Come on people, let's get it together!!

My food is fresh and hot, but the customer service is terrible! I usually go through the drive through after getting off a long night shift l. There's no greeting, thank you, or any words for that matter. The women are the rudest.

Everything about this Bojangles' is just "ok." Employees are rather rushed & not friendly. My first time here I got a chicken supremes snack. The chicken supremes were a bit overcooked, but the biscuit was good. The second time, I used my survey coupon for a free sausage biscuit with purchase & got a sweet tea. The biscuit tasted fine, but the sausage was dry. The tea was perfectly sweet. There's not much parking & the drive-thru is rather narrow, so beware.

The woman at the drive thru was pretty rude, we all have bad days but let's remember that we all are human. Just smile more. And to clarify we didn't end up buying.

Went there at 8am to get a Cajun filet biscuit and they said they were out! Absolutely ridiculous!!

I've been visiting Durham, NC from Portland, Oregon and I was told that I had to try Bojangles. My first time here at Bojangles completely surpassed my expectations! I mean, I heard it was good, but it was delicious! I can certainly see why people get addicted to this stuff. I think what made this the best experience was the staff. They were, by far, the most personable, professional and enthusiastic team members whose customer service gave me 110%. I would definitely go back for more!

Anyone who has lived in NC for longer than a day probably knows what Bojangles is already - delicious fried chicken, biscuits and fries for a cheap buck. The fries taste more like home style than other fast food joints, and are not overly greasy. The biscuits are better than some of the biscuits I have had at some proper sit down dining restaurants. They forgot one bag of fries, when I mentioned I got a silent stare while waiting for it. Chick Fil A for sure has better service when comparing fast food places I don't like the entrance to the 'dining room' as they call it, you have to cross the drive through lane to get inside - almost got hit as cars speed through, not cool.

I'm addicted to this franchise...doesn't matter which store but this one is close to where I stayed when I was here house hunting and it did not disappoint at all. I took my time with each breakfast biscuit everyday and each was a good combo in it's own right. Good food and decent people who serve it...I'll be back.

Came here last night with a coworker of mine who is from India so I thought I show him some southern specialty. I got the usual fillet biscuit combo with fries and sweet tea (so sweet!) while he just got a fillet biscuit. Service was fast and friendly and the food is great as always. Near the end, I visited the men's room and I had to take the stall because the urinal was occupied. I locked the stall due to habit and once I was done, I couldn't unlock the stall door. There was something wrong with the lock. I honestly thought I was going to be stuck here until someone walks in. Eventually, I managed to wiggle that sucker open and broke out of the death trap. Bojangles, you gotta fix up your bathrooms!

Stopped thur for a quick breakfast this morning, ordered something very simple. The guy who took my order at the drive through repeated everything back to me correctly. Long story short, the service was not pleasant at all... yes is early in the morning but your at work... be pleasant and smile and be joyous to have a job. The guy at the window was horrible. He didn't even thank me for coming, He didn't even say thank you after I gave him the money, he just grunted as if he had no vocal chords. I took the sandwich all the way back to work, sat down to enjoy it and low and behold, they have given me the wrong sandwich. One STAR for this Bojangles location as this team needs some training on world class customer service.

Every time we drive by Bojangle's, the familiar song from SNL "Mr. Bojangle's is a really a girl, Mr. Bojangles is really a girl!". In addition to the playful jingle, the chicken here is magical - even by non-fast food standards. The breast and biscuit combo may be the best culinary invention since time started! We recently discovered the Botato Rounds - effectively circular hash browns with a little bit of Bojangles jive mixed in. A perfect addition to a chicken biscuit for that special trip Saturday AM! There is no Bojangle's in our curent home city, but due to the beauty in the biscuit, we visit every time we come back!

Love me some bo rounds, I just can't get enough....... not your top of the meal place but overall for a quick breakfast.....

The little one (my sister) came back raving about this chicken. I'd been mocked by the billboards while traveling the East Coast highway, but nothing prepared me for the bitch slap Bojangles gives its first time diners. I was floored. Fried chicken is not something I get too excited about, but this place probably makes Colonel Sanders turn over in his grave. The chicken is like KFC times 20 in regards to flavor. Its super juiciness is probably at fault. The biscuits are awesome and will make you gain 20 pounds instantly. So yeah--it's not health food, but you only live once!

This was my first time at Bojangle's! After hearing a lot of good things about this place, I finally got the chance to try it out. I ordered the dinner 2 pc combo, which was $5.50. It came with two pieces of chicken (one breast and one leg), one biscuit, one side, and one sweet tea. The chicken was very tender and juicy, and pretty much reminded me of KFC. Make sure to get some of their cajun hot sauce to put on your chicken. The biscuit was also really good with the honey. Also, they offer one choice of dipping sauce (honey mustard, ranch, etc) with each order, so make sure to ask for one of that. For the side, I had the cole slaw, which tastes extremely vinegar-y and sour. I pretty much tossed after my first taste. But my friends had the dirty rice and fries, and they liked it. Also, the cajun fries had a little kick to it which I liked. The sweet tea is what makes this place really special. If you order it separately, it's only $1. But, it's free with a dinner combo! It tastes delicious, and you can have as many refills as you would like. They also sell these by the quart, so if you absolutely love them you can take a tank of it home. I also tried a bit of my friend's blueberry biscuit, and I thought it was pretty delicious too. The cashier lady was pretty apathetic and unfriendly, but aside from that I had a good experience w/ the food here. Parking is a breeze, which is always nice. Great alternative to KFC for your fried chicken needs. David's VPP (Value per price): 9/10

Two piece chicken meal - $5. Thigh and drumstick were both very succulent on the inside with a crispy battered outside. Couldn't believe that one hasn't opened up in the west coast - throw up some competition for KFC. Biscuit? Amazing. Delicious, buttery and salty biscuit paired with mashed potatoes and gravy is the perfect pair with my chicken.

Brandon is seriously in love with this place! He thinks that the Chicken egg and cheese biscuit almost makes it a 4 star experience! For a fast food place it's amazing! Fast food scale 4 stars, restaurant scale 3 stars. We had to come here twice in the short time we were visiting NC this past week because I swear he had been going through withdrawals because we don't have one in Florida! This was my first and second time at a Bojangles and while Brandon just orders the same thing every time, i tried the chicken strips and a bo berry biscuit! They were both pretty tasty! I have to say that the biscuits are very yummy!!!

This Bojangles does it right! Juicy chicken strips and perfectly seasoned fries! Some Bojangles suck, but this one is perfect.

Despite a most embarrassing faux pas, the friendly and professional staff of Pittsboro handled my order with grace and courage. Every piece of my Four Piece Chicken Supreme dinner was zestier and more stimulating than the last. The French fries challenged my palate with subtle flavors that rival comparable restaurants. The biscuit was purely enlightening. I give my greatest compliments to the chef, and recommend this temple of professionalism to all foodies in the Pittsboro area.

Best fried chicken chain I've ever been to. In college, I fell in love with the food and sweet tea and since moving away, I long for a franchise to make it out to where I am in Texas. Whenever we're back in Durham, my wife and I just have to eat here. In fact, it's usually the first place I insist on stopping at after leaving the airport. Doesn't matter which location, they've all been consistently good. KFC, Popeye's, Church's - they don't come close to the greasy awesomeness that is the Jang!

crazy fried chicken establishment. supposedly there are some in the maryland region in largo and oxon hill. but anyway....if you're from the DC area, we all know that popeyes is the best fried chicken in town. here's how i compare bojangles to popeyes: (1) chicken - bojangles has only one type ... original. there is no spicy, but the original itself has a little kick (2) rice - bojangles has "dirty rice" which is similar to cajun rice, but with more meat and oily (3) biscuits - bojangles has larger biscuits with less butter, but more moisture (4) fries - bojangles uses a old-bay-like seasoning that's a winner (5) sweet tea - good sweet tea doesn't exist above the north carolina border. sweet tea at bojangles is GREAT and comes free with a purchase of any meal....their way of baking the price of the beverage into the cost. loaded with sugar...... im a fan of bojangles, but still love popeyes

I've been going to this Bojangles since I moved to the area in 2007. Never had any complaints and the people working are always so nice. One down side is that in the mornings and on Sundays it is usually packed, inside and out, but that's typical for any Bojangles really and they always have someone outside taking orders in the drive-thru to speed up the process.

We love Bojangles food but this one has horrible customer service. The food service is slow. We ordered biscuits and Bo biscuits. It took them 10 minutes to get our food and when we finally got the food, we were missing half our order. We had to go back. When we explained it to them, they just stared at us with a scowl. The employees did not even apologize.

Service was terrible. Crew members were so rude! Several of them seemed to have an attitude when taking and filling our order. Food was decent though.

Worst Bo's I've ever been to. The people were rude, didn't listen to my order and then got it wrong.

Stopped in today and needed it fast. If course we didn't ask for speed...we just hoped for it and got our wish. On top of the speed it was very attentive and friendly service. We all need to start praising those who go beyond their job description with customers!!! Here's my start.

Delicious comfort food that's terrible for you. Bacon, egg and cheese biscuit, individual fries and a Bo Berry biscuit is my typical order