Jeff S.
Yelp
SO as not to confuse the entertainment aspect of the BoK with the arena itself, let me be clear.... this review is for the facility itself, and not in any way about the acts that have performed there.
So, that said, let's rock and roll.....
EVERY time I've been to an event at the BoK, there's been a huge crowd to get in the door. I get that there's heightened security and all that.
I get it.
Don't like it, but I get it.
What I DON'T get is why the management of the BoK arena doesn't take that into account and manage things better. It's almost as if they really couldn't give a rip about the ticket holders once they have their money.
Case in point... we took The Kid to the Nov 15 Trans Siberian Orchestra show, which, by the way was fantastic, but that's another review. We arrived 45 minutes before showtime, only to be met with a veritable MOB of people waiting outside the closed doors. This persisted until well past the posted show time. People were getting VERY irate outside. It was only when someone happened to check their Twitter feed that people started learning there was a delay in the setup for the show.
I get it.. stuff happens. It happens every day. It's how you DEAL with it that makes or breaks you.
BoK management blew it, and they blew it big time. NO communication with people standing outside. And when we finally did get close to the doors, the ushers/cattle herders just yelled to move to one line or another as the crowd ebbed and flowed.
And if this were an isolated incident, I could understand. But to date, out of the multiple events I've attended at the BoK arena, I have yet to experience anything different from this.
In fact, one time The Kid's choir class was singing the national anthem at a pre-season Thunder game, and we rolled out to support them. Because of the massive cluster caused by BoK's inept and inefficient management, we didn't get seated UNTIL AFTER HALF TIME.
Yes... that's right. half the game missed, not to mention the main reason we came. And it wasn't just us. People with courtside seats were right along with us.
Honestly, this last go round left me with such a distaste for BoK's management practices that I seriously can't say I'll go back.
I suspect any inbred rhesus monkey could manage the facility better than the idiots that are currently running the show.
As for the facility itself... it's great. Nice seating, plenty of room, although the seats could use a tad more leg room, but that's a universal problem. Climate control is usually pretty good, acoustics are as good as an arena can be, and the place is meticulously clean.
I just wish it were managed by someone who had a modicum of respect for the customers.