Ben Gunnell
Google
This place has excellent customer service because they are constantly working to improve their business and offer new items. They didn't used to offer burgers, but it seemed as if after I suggested it, they did like a week later. I know other people suggested them, but I think they have the best burger in Bethesda (the Bold Burger). They even have one for under $6, which is about the only one in the area. The workers that have been there for the past year or so even arrange the ingredients on their hot dogs/burgers meticulously. I appreciate that kind of attention to detail.
The owner works really hard at making really tasty new items, so anything new is worth trying as well. They have seating at tables, on stools at the window and outside, which is great because it's diverse. They even have a huge TV you can watch too. The dining areas and restrooms are always really clean as well. There is a lot of construction going on outside right now, which I'm sure is annoying to them, but they're still open.