Nayeli B.
Yelp
There should be an option for ZERO STARS!!! They should be ashamed of themselves.
We were given gift certificates for our family to enjoy a nice meal which at the end they didn't accept our gift certificate and we had to pay ourselves for this horrible experience. We did NOT have a nice experience what's so ever, in fact, this was by far the worst we have experienced.
The place was dirty, flies flying around the tables. I had to be moving my arms around the table scaring off flies.
Restroom had no toilet seat covers which is very unsafe and unsanitary. IT HAD NO TOILET SEAT COVER AT ALL, they were not out or had an empty container in the wall, THERE WAS NONE!!! Nothing other then toilet paper to cover the seat. I decided not to use their restroom.
The wine was FROM A BOX!! Which is the restaurant's option to serve whatever they want but also for what they charged me for ONE glass of wine I could've bought the whole box and more. The glass was too small and way over filled. I couldn't drink it comfortably, I was so worried I was going to spill it all over me while trying to take a sip. A SMALL GLASS DOESN'T make it seem like you give more wine, it just makes it uncomfortable for your customers. I guess it has to be a small glass because it must fit under the nozzle of the box wine.
Waitress had a bad attitude when asked to explain what was included in the burgers and the kind of beverages choices. This was MY first time, and last!!! Never coming back here again, no one should, you will be better out with a Frozen Burger at home. Don't waste your money on this place like my family did. This was my husband's favorite place as a child, but now is not the same as he remembers.
I checked the menu prior to arriving to the restaurant because I have kids and it's crazy trying to figure out what to order when you have kids to watch out for. So I checked the menus and like a good mom on a budget I totaled everything up and it was waaaaaaaay under our $80 gift certificate, when I saw the menu the waitress gave me, I notice there was a huge difference on prices. Kids meals for $4.99 on the online menu and at the restaurant it was $8.99, That's almost double the price. Burger combos online menu said $8.99, restaurant menu $11.99. Milk shakes came up to $5.99 each when online menu said $4.99 and many more prices that didn't match.
All I could think was "at least I'm not paying for this, it was a gift... be appreciative"
But NO!!! I did end up paying for this, $85 plus 20% on tip because my husband is a saint and would never leave a place without leaving a tip.
I hope someone does something about this, because it's not ok to do this. We went here with a gift certificate for a meal that was given to us by our family with all their love, in return we got a horrible experience and paid $100 I could for groceries and utility bills. I cried my way home, I couldn't believe what just happened. My husband told me everything was ok because at least we didn't get food poisoning (so far...)