Bonchon Mall of America

I want to start by saying that the food especially the soy garlic chicken is excellent. My son and I both love it, and it has become one of our favorite meals whenever we visit the mall. However, our recent experience was deeply disappointing, and I feel compelled to share it. We arrived at the mall around 12:30 looking forward to enjoying our usual meal. When we got to the store, there was a sign that said they were on break. Since their posted opening time is 11:00 AM, we assumed the staff must have stepped out briefly for lunch. Out of courtesy and understanding, we waited about 30 minutes. When no one returned, we decided to let some time pass by playing at Nickelodeon for another 30 minutes, assuming a standard one-hour break. To our surprise, the sign was still up when we returned. We continued to wait hoping they would eventually open but after a total of an hour and half, the store remained closed with the same sign still hanging dont know until when since we already left after eating our lunch. My 6-year-old son was very hungry by then, and we had no choice but to eat elsewhere(panda express). While I understand that sometimes unforeseen circumstances arise, I feel it would have been more respectful and honest to simply put up a “Closed for the Day” sign rather than lead customers to believe the store would reopen shortly. It was frustrating and disappointing, especially for a young child who had been excited to eat his favorite meal. I hope management takes this feedback seriously. A little transparency goes a long way in maintaining customer trust and satisfaction.

I tried the Bonchon at the Mall of America and it was good. The portions are good and the fried chicken was very very crunchy and fresh. They don’t put too much sauce on it so if you like that, then you would love this! The onion rings were delicious and the sauces were good. Would recommend if you are craving crunchy, fried chicken.

We got the boneless wings half spicy and half soy garlic. The bone-in wings were nice and crunchy…if they keep these wings I’d probably eat them over the boneless. The spicy potstickers were fantastic. The boneless wings had potential but I don’t think there was any chicken inside and just crunchy coating. Can’t believe these were served as boneless wings! They barely filed the bottom of the tray.

The fried chicken here is absolutely delicious! I ordered the soy garlic fried chicken (3 drums, 2 wings) with rice and pickled radish. I dont know how they do it but the chicken remaind sooo crispy throughout, even though there is a sticky glaze, it did not go soggy once. The chicken was also moist in the inside and there was no dry bit! The rice was a nice fluffy enhancement to accompany the salty chicken and I loved the radish to give you a bit of a refreshment on the side. I really enjoyed the food here!!

Potstickers were hard. End of day? Fried shrimp also hard, end of day? Gave some to kid wandering around, he was obviously hungry. 😔 We went around 8:00pm. Still, could have made sure fresh and not left in old oil. Some of us can tell. I’ll try on a weekend by noon.

I love Bonchon, so I was so excited to go to Mall of America for this. But I was disappointed how messy their kiosk is. I mean they the food out right away, but also see how the sauces are all over the counter inside. Not very appealing.

Chicken was great. Pot stickers were great. Price was reasonable. Food was fast and hot. Workers were nice and friendly. It's not authentic Korean food but that shouldn't be why you're going. Fry's we're great and they gave me a lot of them great value and great food. Will be back.

I got the garlic soy chicken wings and I thought they were pretty good for fast food! The sauce was tasty and the chicken was really crisp and fresh tasting. They came out quickly and there was a lot of seating, though I was in the mall at 8pm on a weekday. I tried the kimchi and it wasn't my thing, but I don't think that's on account of the quality of it, and more to do with my being picky. It was $10.95 for the meal, not including tax or tip, which is pretty decent in the modern era of fast food pricing.

Great lunch stop during our trek @ the Mall of America. Enjoyed the freshness of our meal. Particularly loved the crunch and flavors of the soy garlic chicken. The combination set is a good one to choose if you're ambivalent on what to choose. Thanks for the yummy meal! Cheers

First time trying them and it's a hit. Love the soy garlic drumsticks. Super flavorful with white rice and side of daikon for acidic bite.

What a find! My daughter and I were shopping at Mall of America and wanted something to eat. There were a lot of selections and my daughter suggested Bonchon. There were no people in line compared the Chinese fast-food restaurant next to them which surprised us. It was another reason why we chose to give them a try - since the wait wouldn't be as long as other restaurants. We ordered our food and were given pagers to take with us to a table. Our food was ready in a short period of time. It was nicely presented, seasoned well, and was generous in portion size.

When we go shopping here for our sons, we invariably get the Korean Fried Chicken here. Its located in the food court of the Mall and while defintely not the cheapest meal, it cures our craving.

Order 1 item waited over 20 minutes 6 customers after me got all their food before me. Recommend order ahead of time and pick up.

They use overused brushes to brush sauce onto the chicken. Wait time was also super long for the quality of food.

I've only heard of this place before and been intrigued by how so many people I know was saying how good the chicken is here. Only by chance that when the colleagues decided for us to go for lunch at the mall, and during out walk around browsing the food options. The corner of my eye caught this place and automatically locked on. So at the end of the day before my flight out, I decided to grab myself a combo. 10 piece with the rice and a diet. They give you the option to do 2 sauces. So I went with the Spicy and the Soy Garlic, since the guy working the counter said it's their two popular flavors. Spicy Wings: Definitely decent spice, and actually well seasoned. Soy Garlic: It's pretty good, I can definitely see why this one would be a favorite. Lots of umami flavors billowing through. The chicken were definitely super crispy which is something that I enjoy. I also went with the rice option so that it gives me a carb the can cut all that flavor. Also, it makes it a full meal for me so yea. I like this spot. I get why some people who's used to dousing they wings with sauce can be a little perturbed by the way they present their wings. But I don't care about them, I'm here for me and the rest of the people that get it. Weeeeeee Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!!

Wow. What a let-down. I LOVE Bonchon Fried Chicken at the one I frequent in Maple Grove, the food is always perfect. It was my first time here at the MOA location yesterday, and other than the easy order process and getting a pager, which was awesome and which I added one star, the food is AWFUL. The chicken was over cooked and salty. Definitely will not be back.

Absolutely delish! I've seen this restaurant in the metro Atlanta area, but never tried. So I tried it while visiting the Mall of America. I'll definitely be visiting closer to home. The customer service was extremely great too.

Always delicious, never disappointing. One of my favorite spots to eat at when I'm at the mall.

When they tell you that malls are a thing of the past, I always had a hard time believing it since I'm a child of the 90s - we grew up in malls and spent half of our free times hanging out there with friends. So of course the mall of America was a must pit-stop; it's supposed to be a shoppers paradise! Well let me tell you, their food courts are on opposite ends and walking from one side to another is equal to trying to get your 10000 steps in. It's an exercise and half a workout when you're hungry. Anyways, I've tried all the Bonchon around me and the quality and deliciousness of their fried chickens have never strayed or disappointed me. They're all the same taste so you know you'll always go home happy after a meal. I decided to get some while at MoA since I was craving some chicken and I was hoping, expecting to find me some comfort food. Oh boy was I disappointed, perhaps the telltale signs of a mostly empty mall was my first indicator, and perhaps the lack of customers at their booth was my second but I thought I could give them a chance. Their staff was friendly enough and I was given my order quickly enough. Funnily, it took maybe 5-7mins for the food to be served so you'd assume that their food would be fresh but it was not. Their drumsticks although large in size, felt reheated and not as crispy as fresh chicken should be. Their fries also had that similar taste. I was so disappointed because I thought fried chicken and fries would be the one meal which I thought would not go wrong, alas it did. I'm not sure if it's because there is almost no customers around left who enjoy shopping at malls anymore or if it's due to the food itself but I'd say skip this spot if you're trying to find some cheap eat (also seems like there was a mall tax price bc it was pricier than my usual local spots for some reason)

bonchon is my go-to place for a quick lunch! located in the food court at the MOA, there's a variety of food items and drinks on the menu. the chicken is for sure worth the hype. it's sweet, salty, and extremely tasty! i ordered the chicken katsu, which comes with rice, and takoyaki. both were absolutely delicious! the total came to be about $16, and the portion sizes were generous! customer service was excellent and the food was prepared quickly. there's often a line, but it moves very quickly. bonchon is one of my favorite restaurants in the MOA! overall rating: 8/10

Excellent chicken although I did not enjoy the side items that accompanied my lunch today. The chicken came in both spicy and normal and I really loved the spicy variety way better. I noticed that there are two of these chains operating presently within an hour of our home and I will make a point to drive down sometime for some more of the delicious chicken!!

Really enjoyed this preparation of chicken. Found this location in Mall America to be delicious and fresh. I will return.

Service was fast. Went at 2PM Thursday. Two orders ahead of me two after before I got my meal. I order 20 wings meal with rice and kimchi. Extra sauce please. Took only few minutes there was barely any sauce on them and not only wings like I said and he confirmed I went back to counter and waited for him to acknowledge me i had to say something after a few minutes of standing there I ask for a to go box with sauce in the box he said no i ask if he could drip it in the box said no then offered to tut it on my wings if I brought it to him he proceeded to drip some sauce on it. Heres a pic of my extra Extra sauce wings only He was polite as he could be

OVERALL: Extremely quality food- even for a food court! FOOD: We ordered 3 combo meals all with different sides. The sauces we selected were Soy Garlic, Spicy, and Sweet Crunch. The overall fan favorite were the drummies with Soy Garlic. The skin on the chicken was so crunchy and flavorful. I've had Korean fried chicken before and this really stands up to the ones you would order from a store front. The fries were standard, the kimchi was delicious and spicy, and the rice was a much needed palate cleanser. PRICE: Each combo meal was around $9 but the portions are big! 2 drumsticks and 3 wings were more than enough for one person. They also give you free water bottles because they don't have tap water! SERVICE: Very fast. ATMOSPHERE: It's the mall of America food court. You go up and order, and then go find a spot somewhere.

I personally love the eagan Bonchon, Yet this location just doesn't hit the same. the food isn't as good it tastes as if it's been sitting. the fries aren't crispy... and the employees always seem unpleased and are usually rude.

They have appetizers, chicken only (ie; like a bucket of chicken), and bundle meals (basically a combo). There are four types of bundles (wings, boneless wings, drumsticks, and wing/drumstick combo). Each is $9.95, comes with your choice of sauce, a side, and small drink. I went with the bundle, 6 wings in sweet crunchy sauce and fries. The wings were okay. Good crunch, but low on flavor (other than the sweet sauce), which is just brushed on the chicken. The fried skin was good, but I don't think I'll be craving it the way I do Popeyes (skin). The fries were good, battered... crispy. All in all, it was good but I doubt I'll be stopping by again. Perhaps I would have enjoyed it more with the spicy sauce.

At first we had high expectations. We ordered the spicy chicken, received something totally different. It was actually the soy garlic. Instead of replacing it like anywhere else would if the order received was wrong they instead coated the already soy garlic chicken with the spicy sauce leaving a weird flavor. I've been to bonchon before and I've always thought it was great, until now. The food was also unappetizing and nothing like what was shown in the pictures. If the garlic and soy doused spicy chicken wasn't enough the tteokbokki was gross and nothing like what real teokbokki should taste like. The rice was well over cooked and all clumped together leaving a sticky mess of a side. Overall it was not a pleasant experience at all and I hope more see it. I wish I could give 0 stars. PSA: We found hair in our food which really topped of the wonderful experience.

We had been wanting to try Bonchon. It was a Saturday and the mall was packed. Bonchon was the only food court stand without a long line. We ordered an assortment with drumsticks, wings and boneless wings in the garlic soy sauce. They were very good but the boneless was our least favorite. They were good but too much breading. The drumsticks were our favorite as they had a lot of meat. The french fries were hot and very good. I liked the lightly pickled radish a lot. It is a solid choice at the mall and only took about 5 minutes once we ordered. Service was friendly.

First, I am so thankful for a Bonchon that is close to where I live. It's a great spot to get some Korean fried chicken while shopping. I could eat their soy garlic chicken forever! It is so crispy and crunchy, you will not be disappointed. I would recommend their combo, that way you get their giant drumsticks and wings. I appreciate how fast the food comes out, but also how fresh it tastes. I wish that they had combo (fries and drink) for larger orders in addition to the combo orders that they have for individual servings. Bonchon is a definite stop for us every time we got to MOA!

I've had Bonchon outside of Minnesota before and loved it. I'm glad that there are finally locations opening in the Twin Cities. The MOA one is in the food court and has a more limited menu than the full restaurants, but it's nice to be able to order and get food quickly. (It can take a long time at the other restaurants when ordering chicken.) I tried out the boneless combo with kimchi and split fries with my brother. The spicy sauce was really tasty and actually spicy. What's really great about Korean fried chicken is the way that it's prepared. The outer coating is the ideal amount of crispiness without being overly dense. When the food first arrived, both of our orders were lacking sauce, but they were able to add more when asked. The service was very polite and easygoing which is nice in a fast food setting. If you're a lover of fried chicken, do not miss out on Bonchon. It's extremely delicious.

Visited Mall of America not too long after it opened. I've enjoyed visiting Bonchon in Chicago and was so excited that there was one here as well since my bf visiting with me has never been to one. It took us forever to locate it in the upper level of the Mall since I was expected more of a sit down restaurant (similar to the ones in Chicago). This place right next to Johnny Rockets and is pretty tiny! The menu was pretty limited compared to the ones sit-down franchises of Bonchon in Chicago. However, food was still pretty delicious! They had a few meals that you can choose from (they called it "bundles"), which were all around $9.95. Each came with a choice of side, but you get to choose whether you would like to have boneless wings, more or less drumsticks, more or less chicken wings, or a combo of drumsticks and wings. If you do not want the bundles, you can order large plates of either boneless wings, drumsticks, wings, or combo (e.g., 6 pieces, 20 pieces, or 30 pieces). After selecting your meal, you can choose the sauce that the wings come in: Spicy, soy garlic, or sweet crunch. I chose the soy garlic while my bf chose the spicy wings. Both were pretty delicious! They also had some appetizers that included some potstickers, popcorn shrimp, udon soup and others. We didn't try any of those. Lastly, our cashier was so kind and friendly! Made the experience more pleasant Than it already was!

My first time having bonchoan. The wings were amazing. Both flavor was great! Would definitely get again! Wouldn't get the slaw though, it tasted a little weird and was sweet.

We got the combo wings and drumsticks total of 15 pieces. We got served undercooked chicken. Hopefully on one gets sick. When we approached the staff they failed to replace proper quantity of our food. We ordered our food at 8:28pm. We would have expected them to given us a better service after showing them the raw chicken.

The missus - a big fan of Korean food - stopped here for a mid-morning brunch/snack during our recent trip to MoA. She decided to go with the chicken wrap. Took forever for the food to be ready, even though there was barely anyone else ahead of us at the time. Once arrived the food looked like it had been hastily put together. The food itself was lacking in flavor and the fried chicken in the wrap was very dry. Not impressed at all. Do not recommend, unless you like bland food.

This is a bit tricky, because if I were just rating them on the chicken it would be 10's across the board, but I found the sides I tried just a BIT lacking. For my first try I ordered the soy garlic fried chicken with pickled radish on the side, and an order of tteokbokki. The chicken was just so dang tasty; it's sticky and crunchy and the meat beneath the skin was moist like a rotisserie chicken. I literally could have eaten a bucket it was so good. The glaze was sweet, savory, and perfectly satisfying. The radish would have been a perfect cutter to the sweetness of the chicken, but it was actually really sweet too - I would haves preferred a more sour and vinegary radish to pair with the chicken. The sauce of the tteokbokki seemed slightly off too - like somehow watered down? I'm not sure if the are delivered a concentrate or something since it's a chain, but it seemed like my order might not have been right in some way. Since most are only going for the chicken though, I'm giving 5 stars!! Delicious and seriously craveable. After eating I searched to see if there were others close to home and was so happy to see the Eagan location. Looking forward to making them a new stable in the fried chicken rotation!!

Very friendly staff! Their fries are always fresh. They are a little pricey. My go to is their udon noodle soup, however it is a small serving.

*Date of visit 8/6/21* Before we started our day at the mall we decided to try this place. My husband and I shared the 2pc wing 3 drumstick soy ginger combo with kimchi and rice. My daughter had pork buns and her friemd had the chicken katsu. Everything was great. The chicken was crispy and juicy. The kimchi was a little to spicy for my taste but my husband was satisfied. My daughters pork buns were the best The pork was tender and buns soft. The cucumber and slaw gave it a refreshing kick. Her friends chicken katsu was a very thin juicy crispy piece of chicken. We enjoyed it all. Wish we had a place like this in our area.

So good!!!!!!!!!!!!!!!! It is really spicy so we loved it! We are very satisfied with the spicy chicken!!

The fried chicken here is delicious! It definitely is a little more expensive than I would traditionally pay in a food court setting but my partner and I split the 10 piece with two sides. We weren't super hungry so it was definitely enough for tonight, but to that point we eat a lot, so while we would probably normally have to get a size up- for most people it would probably be enough. So with the 10 piece (and larger portion boxes) you get a choice of two sides, there's radishes, kimchi, and rice as options. The crisp/crunch on the fried chicken is perfect. The wings are decent sized and meaty. We ended up getting half spicy and half sweet crunch. Initially we both thought the sweet crunch was a little too sweet but after each having a spicy wing and rotating back it was a nice balance. The spicy has a decent kick which is always a huge plus for me, I'm a spicy food addict and most "spicy" foods around the midwest aren't spicy to me at all. It wasn't excessively spicy and I think most people could handle it but enough of a kick people who eat spice like I do, can appreciate. I do think they should offer some gochujang or some additional sauces to dip if people want, and their kimchi definitely is very obviously store bought and not "fresh" aka house made. There's a different tang with store bought vs house made that I don't like as much. We would definitely try again.

Ordered delivery through Yelp, the status continually said it was still out for delivery an hour after initial estimated delivery. I called, apparently the order was left out in the hall of the hotel without even a knock or a notification it was delivered. Ordered chicken and steak hibachi, the steak was ordered medium rare and was cooked well welllll done. The meal was supposed to come with fried rice and none was included with my delivery. Very disappointing and costly experience I wouldn't recommend to anyone else. Would be one star except the food flavor was alright

I do not recommend the boneless wings, as in my visit they were very dry. I have been to BonChon before and the bone in chicken is much better. The Kimchee is very good. The spicy sauce and even the soy ginger are really very spicy and they brush it in rather than toss with or dip it so that accentuated the dryness. Will try again tho.

Really good stuff. I haven't been to Bonchon in years but it used to be a regular when I worked in California. I've never got fries from here before and they were great.

Was excited to see that BonChon has made it's way to MN after having in the east coast and seeing it in Southeast Asia. The MoA location has a pretty limited menu but expected for a food court. The wings and drumsticks with soy garlic are as good as I remember. Maybe they were having an off day but the boneless wings with sweet crunch was hard to eat as the bites were so hard/overcooked. Not to mention that the credit card terminal was downv(so cash only) and they had no cups for beverages...

The chicken wings are perfectly cooked and super juicy. Their menu is very small if you are looking for more than chicken wings and drink sticks. I had the Sweet Crunch 10 piece wings and they did not disappoint at all. I enjoyed the pickled radish as a side because it was so different than just ordering French fries. It was refreshingly and delicious. It is a little expensive.

First of all, I love trying Asian food. Especially new Asian restaurants. I also love fried chicken. I've sampled quite a lot of fried chicken. And I am sad to report to you that, yes, the problem is not the service, not the environment, it is the main character of the show - the chicken. I've had Korean Fried Chicken in Seoul and it tasted much much much better than their fried chicken. I can see what they're trying to do, but it's just not good enough. To start, my husband and I really didn't like the crunch of the chicken. It wasn't actually the light crispy fried chicken (I love Popeye's chicken- light but also crispy crunch) that makes fried chicken so good. It is a very thick batter that takes me away from the cohesiveness of the bite itself - which should contain juicy chicken meat, a fresh and well seasoned sauce and the orgasmic experience of biting into a piece of heaven - the crunchy, slightly greasy skin. This skin is so thick and unappetizing. It's almost like it didn't even want to be eaten. I made sure I gave the store a FULL chance and tried the wings, the drumsticks and the boneless chicken, but the skin and the sauce simply don't mix well. I tried ALL three flavors (Soy Garlic, Spicy and Sweet Crunch) and was not impressed by any of them. If I REALLY have to choose, it will be the Soy Garlic. The Spicy is quite spicy for Minnesota standard, but that's about it, there is no actual good/umami flavor. Their sauces are rubbed onto the the chicken, but they are not covering the whole area of the skin. If only the sauces didn't taste like very artificial syrup. (You could see the bags of sauces they use at the storefront.) All in all, overpriced for chicken that doesn't even taste good. I tried.

Haven't been here in so long and still Great Food, and Service. My favorite is Tteikbokki(probably spelled wrong).

Pretty good food. I had the chicken boneless wing meal. It was OK but chicken pieces were kind of hard. The kimchi was good.

Didn't have everything on the menu like the sit down restaurant but the food is still good. If you want something quick then I would go back but I prefer the one uptown better.

Three stars for the kimchi. The chicken was just meh. I ordered bundle 4 which came with 3 wings and two drumsticks a side and drink. The chicken didn't have enough sauce (soy garlic). Overall just an average chicken meal. Probably won't go back.

So I love Korean Fried Chicken and was excited to find this place in the mall. Maybe I shouldn't have gotten myself hyped, but unfortunately it did not love up to expectation. They have a meal deal, which is priced fairly: chicken, a side, and drink for around $10. The chicken from the boneless wings was good and the soy garlic sauce was good too. The biggest problem is that there was very little sauce on the wings, they just brushed a little bit on there at the end. Service was fine and the rice was fine, but seemed mushy and overcooked. If their wings actually had a decent amount of sauce though, that change would be plenty to bring me back because it was good!

The fried chicken here is soooo good. Very crispy and delish I wish the spicy was a little bit spicier but other than that they were perfect.

Excellent food, best-tasting chicken wings, and chicken. The service is friendly and great!

The skin of the chicken is a good, different crunch than Popeyes or KFC - only because I believe they use rice flour instead of regular flour. Sweet crunch was kind of boring and not saucy enough, super tame. Spicy flavor was more like a sweet spicy, but still good. I prefer the spicy one, definitely doable for anyone who can handle a pickled jalapeño. The chicken meat was super bland. Pickled radish in my standards was not pickly enough because I like it more pickled. Plus, it wasn't cold and I know pickled radish is definitely better cold. I'd give it two stars because I've had better korean chicken.

Let me tell you, Bonchon Mall of America was really astonishing. We will be making this a regular spot. I was told to try their Pickled Radish, which was excellent, but all other menu items were great too. Service was fabulous and every one working here was incredibly nice and hospitable. That place is a must try! You will not be disappointed!

I've been a long time fan of Bonchon and have tried it in Fairfax, Chicago, Norfolk, and now in the Twin Cities. I was surprised that it was fast-food style at the Mall of America, as where I have been it has always been a sit-down restaurant (little more upscale too). This was a completely new experience. The sauces were great, same flavor as other places, but something about the recipe was different. It is probably to eliminate the long prep time you will experience in a sit-down environment. None the less, it was still awesome double fried chicken and completely appropriate for its setup. I would say the Fairfax location was still the best, but happy to see Bonchon expand and try new things. Will definitely go back just to get some take out. If you haven't tried Korean chicken, you are missing out in life.

A classic example of Korean fried chicken. Bonchon is a national chain that serves up the most consistent version of KFC. However, this location is solely over the counter, and it's got the MoA tax making it a bit more pricey than expected. But if you're struck with a sudden urge for some great fried chicken while prowling for clothes, this place will do.

I don't write reviews but this place has the best chicken. The rating on yelp was way too low so I gotta intervene here. We were only in town for 2 weeks - went here 3 times. If you're in the mood for something different, try the TTEOKBOKKI- seems like a cross between Korean and Italian with some good heat.