Jamelda Reyes-Alino
SerpAPI
If only I could give zero stars. This place is such a disaster. During the pandemic we went a couple times to go sit on the patio and were turned away as they were too busy to clean the tables or there were too many flies, rain was expected, excuse after excuse. Called every time beforehand to check if the patio was open multiple times but no one answered. When we got there and complained that no one answers the phone upon arrival (they were open for takeout only), they retorted very rudely that they're very busy. Went again today after months to give it another shot around 2:30pm as their website explicitly says their hours are 7am to 4pm, but were turned away as they apparently decided to close at 2pm nowadays and just haven't bothered to update their website. My mom is elderly and has trouble walking and I live far away, so every time we get turned away, it's much more than just a simple disappointment, it's a waste of time and is tiring particularly for my mom. We love brunch, but have only managed to actually eat there once. Will definitely never return. Every time we've gotten turned away, we have ended up at Pickle Barrel, which is great, so I would highly recommend that place over Boom any day. Not sure if it's the staff or the owner, but i hope they get their act together and stop blaming the pandemic for their poor service.
Update: The owner has replied and has lied. We went twice last year and both times the patio was closed due to flies and potential rain. Also, we showed up at 2:30pm recently and were turned away, when the hours posted on their website were until 4pm. However in the owner's response they say they are open till 3pm when the waitress told us they were closed at 2:30pm and advised that they were only open until 2pm. Make up your minds. Is it 2pm? 3pm? 4pm? So chaotic. Don't waste your time with this place