Boomtown Coffee

Boomtown Coffee at the Understory is truly one of the brightest parts of my Houston routine. Anytime I’m downtown—whether I’m settling in for a long work session, fellowshipping with people in the shared space, or even playing bingo on Tuesday afternoons—Boomtown is the spot that consistently lifts my spirits. It’s not just the coffee (which is always top-tier), but the energy, the people, the warmth, and the way the staff makes you feel seen. I want to highlight Lupita in particular. I hope I’m spelling her name correctly, because she deserves to be recognized. She carries herself with such kindness and genuine warmth that even on tough days, she somehow finds a way to brighten my mood. There have been moments when I walked into the Understory feeling heavy, tired, or mentally drained—and the simple act of ordering coffee from her shifted my entire day. Her smile is infectious, her spirit is uplifting, and she always meets you with joy and intention. And it’s not just her. The whole Boomtown team embodies the same energy. They’re consistently friendly, present, and willing to make sure you’re taken care of. They don’t just serve coffee—they create a feeling. A little reset in the middle of downtown. A moment of peace before you dive back into your work. A reminder that kindness still exists in everyday places. Boomtown has become a grounding part of my Understory experience. When I’m typing away on my laptop, catching my breath between tasks, or flowing in the creative zone, it just feels right having a cup from Boomtown next to me. Their presence adds to the vibe of the entire space. To anyone working in the Understory daily, passing through for business, or visiting Houston as a tourist—I highly recommend stopping by Boomtown Coffee. Not just for the brew, but for the people. For the smiles. For the uplift. For the small, genuine human moments that make a long day feel lighter. Thank you to Lupita and the whole Boomtown team for always showing up with heart. You’re appreciated more than you know.

Amazing coffee every time I go. This is their iced latte with oat milk. They close at 4 so catch them before they close

This place is a little hard to find, but it’s pretty cute once you do. You have to go into the building with multiple little shops. The coffee is pretty basic and not anything spectacular. I ordered a sweet coffee and it tasted like bean water. The workers are friendly but that’s about it. It was a normal higher priced coffee shop that wasn’t that great.

This used to be one of the best roasters in the city, but I have not had anything worth the value here in at least a year. The roast quality has gone downhill, and the pricing is absurd for basic drinks now. There really isnt anything being offered here that other coffee shops do better- including Starbucks. Previous review below: My favorite beans in the city, now accessible through the tunnels. Love the coffee here and the baristas are always nice. Highly recommend.

It's a small coffee shop downtown with a simple menu. It's a bit hard to find for the first time since it's in the underground tunnels. If you have trouble finding it, you can gain access to it at the Bank of America Tower on the side of Milam St.

My first time here I asked for recommendations of what to try, and the staff was very friendly and helpful. I mentioned that I usually get iced coffee because hot coffee takes too long to be drinkable, and was told they can lower the temperature when brewing! I didn't realize this was an option and was glad for the offer. I definitely recommend the Milk and Honey and can't wait to try something new on my next visit.

I didn’t get the man’s name, but he was so kind! We’re visiting from out of town and he was like our personal travel agent lol. And he specially made me a caramel macchiato which isn’t on their menu:)

The staff are very friendly. But as far as Boomtown coffee goes, it's as basic as you can get. Extremely artisanal look, from the equipment to the staff but unfortunately nothing when it come to the beans.

Great spot to get a little boost during lunch time tunnel walks! Great quality and friendly service.

I've passed by this place quite a few times during my walks to get lunch, and today I finally stopped to give it a try. The staff was nice enough to help me and my coworkers through the options given this was our first time, and we ended up each ordering the Milk and Honey latte special, which contains milk (or milk substitute), honey, and cinnamon. It comes in either hot or cold, and I chose the over ice option. Since I'm not a big coffee drinker, I appreciated that the coffee flavor was more subtle and it leaned on the naturally sweet side. Would definitely stop by again for a mid-afternoon pickup next time I'm in the downtown office.

This place's quality has decreased. I came more last year and the staff were more friendly, and the drinks tasted better. Now, the staff are cold towards the customer, barely smile, and don't seem to care about making the drinks. The girl taking my order barely spoke any words or smiled at me and I would expect more from a coffee shop cashier because those are usually the chattiest. I got an iced chai and it literally tasted like milk. I'm glad the milk tasted fresh, however when I order chai, it's probably because I want to taste chai. I actually went back and asked if they could add more chai flavor, which they did and I appreciate. IMPORTANT NOTE: if you work in the building or at JPMC, ask for the "building discount". It's 20% and that's like $1 off their lattes. So worth it.

Located in the Understory, this is a popular and convenient coffee place for those in downtown looking for something other than Starbucks. Coffee is on the higher side of the price point. Honestly the drinks here taste slightly watered down and non boutique.

Met a business associate for a mid-morning coffee. The espresso was perfect. Friendly staff. Also, plenty of space in the area of the coffee stand to have a semi-private conversation.

The worst cup of cappuccino I've had in my life... not sure what this was but definitely wasn't a cappuccino

Service, service, service---------------DO NOT EVEN GO HERE- I love Boomtown (the product, the roasters, the concept) but for real, do you have to have the asssssswhole attitude to work at this location????? Have been here about 3 times and again today with friends the overwhelming attitude (yes they had a water leak? But what does that have to do with your RBF toward the customer?) And tossing coffee to a customer- just so lucky I wasn't the person at the counter. I am sad that this is ok with management. Won't be back here- Houston is CHOCK full of roasters and places to get a great cuppa without the crap you have to take from these adolescent puckers....and the quote about how hard your day is going was the icing on the cake- MGMNT PLEASE RESPOND TO THIS!?!?

Glad to see this Boomtown location up this week in Understory. I came by for an afternoon coffee and ordered a Toddy Mocha. The staff was extremely helpful and quick. By the time I had ordered and paid my drink was almost ready. No line while I ordered so I'm sure it'll be different in the morning but I'll definitely be back to change it up from the typical Starbucks!

Super Delicious!!! I am definitely one of those, "just a little coffee with my cream and sugar" type chick... But I've gotten a latte, regular drip, and the Toddy Mocha!! I do not have to alter them EVER! The guys are my little bright spot each morning. Thank you to Antwon Ernesto and Josh ! Two thumbs up

1) I have a dairy allergy, and asked for coconut milk. They charged me for coconut milk. My stomach says it's not coconut milk. 2) The drinks are NOT good. I ordered an iced turtle. It tasted like watered down mud. My first experience with Boomtown will be my last. BOOtown coffee.

Boomtown is well staffed at peak coffee times and they have a pretty friendly team. They're open on the weekends too. Any of the drinks made with esspresso can be made decaf. At the beginning they only had paper straws but there is now an option for plastic straws. Thank goodness & sorry turtles (I know these are the makings of a bad person, but paper just doesn't do the trick). Favorites: Salted Caramel Latte Milk and Honey Latte Ice Capp

$6.50 for a vanilla iced latte with Almondmilk. No flavor. Had the texture of blended chalk.

Delicious coffee now inside Understory! Had a yummy Sea Turtle latte and they were more than happy to provide water since the other places and the food hall have no tap water.

My favorite place in downtown for coffee (and one of my favorite overall). I tested every coffee place within walking distance of my office, and Understory was by far the best. I love the Toddy Mocha, and the staff are so awesome and friendly. I don't get coffee every day cause I usually make my own, but I look forward to my once or twice weekly treat of truly delicious coffee and seeing the friendly staff.

these wonderful Batista's taken business in there own hands, I aporaoched to order a coffee and said hello. the reply was I can't serve you with one these and he pointed yo his mask. what a terrible business model. I was the only customer present for over ten minutes.

The coffee is not good at all. On top of that the baristas are SO RUDE for absolutely no reason. We went in during the evening and there was no one else in the shop. We didn't even order a coffee just asked a few questions about their menu and was met with so much hostility. Go to "A 2nd Cup" instead if you're in Houston. They have great coffee, good service, and it's all for a good cause.

We dropped by Understory one Saturday morning, and, while the rest of the the restaurants weren't open for breakfast, we had such a lovely experience at Boomtown that our quick coffee stop ended up turning into a long, pleasant chat over two cups of Joe. Here, you have access to the same high quality coffee options as the other locations, but in a convenient food hall location with friendly staff. This particular morning, we had the opportunity to chat with the manager as well as the barista working the morning shift. Both were friendly and eager to teach us about their craft. Excited to return, both for the coffee as well as for the conversation!

Saw a new alternative to Starbucks so I decided to give it a try. Came by in the afternoon, no line, and ordered a Chai Latte. The staff was nice, and drink came out quick. Unfortunately, the latte tasted more like warm milk. Might give it another try, but I doubt it.

They serve the 12oz "crūd" in 10oz cups. Then they are jerks about it when you tell them. I even showed them how the 10oz cup they gave me (pictured) fit neatly (with lots of space) into the 12oz cup that is sitting on the counter, and they told me I was wrong. It's one thing to be actually cheated, another for them to lie about it. Terrible.