Bottoms Up Pizza

I ordered a pizza here a few months ago and put the order in online. When I got there, they had missed the order completely and I had to wait 30 mins for them to make it. Finally got it home and they burned it. I decided to give them another chance tonight and ordered a pepperoni and mushrooms pizza. What I got was a burned pizza loaf of bread with about three total pepperonis and what looks to be one half of a mushroom diced up and sprinkled over the pizza. I can count on one hand the amount of mushroom pieces that were on my pizza and I’m missing 3 fingers. Never going here again.

Great lunch spot. The pizza was incredibly delicious. Service was a little slow but acceptable. Ill be back for sure!! Parking can be challenging too so circling the block for street parking is recommended. The flood line is cool to see inside too.

Pretty good pie. Not the best I've ever had, but good. Crust is crunchy with a hint of that burnt taste if you're into that. Seem to make their dough from scratch and not frozen ect. Kinda pricey for what it is in my opinion. Very friendly service in a cool repurpossed auto shop from the looks of it.

Next to the Holocaust Museum Is a delightful pizza place. A train travels above the resturant while enjoying morsels of deliciousness.

Had the BBQ chicken pizza and truffle fries. Everything was delicious 😋 Fries were fresh and tasty, the pizza was loaded with toppings, liked it better with ranch drizzled on it. Although the pizza was tasty, it wasn’t hot when it came out. Warm but not hot like fresh out of the oven. Overall, I’d come back.

First, Veno was our server and he did an amazing job. Tonight was Black Friday and they were short handed. The place was packed. The food still came out in a timely manner. Second, the pizzas were awesome and the portions are more than generous. The single slices are generous too. The gluten free pizzas are thin crust and delicious. IThis place rocks!

Such a disappointment. Even from the very start. Walked in and the staff member hosting was so high they could barely complete a sentence. Once sat it took longer than expected for our server who was on the patio playing on her phone to get to us. Everytime the host walked by I was blasted with the smell of what I can only assume is what he was high off of. The food absolutely sucked. Crazy bc I remember this place being so good. When asked how things are I replied, “different than usual” to which I was given a shoulder shrug. Sad. Just overall sad. This place was such a clean well desired restaurant and it’s turned into a dirty empty shell. I see why it’s empty at lunchtime now. Such a waste. I’m just disappointed

It was a great experience with my daughter and husband! I took her upstairs and it sparked a memory ,she was like omg I came here after our 6th grade field trip… that was pretty awesome , also remembered the table and seat she sat in ! Now she is about to go to college and I’m going to miss her … I enjoy the memories…

My husband has been looking for "good" pizza for a while now. He searched online and found Bottoms Up, ranked highest in Richmond. BU did not disappoint- sourdough crust is crisp, fluffy and tender, sauce is not too sweet but savory, toppings and cheese were ample. Cool vibe and excellent service. We will be back and being friends!

bottoms up pizza we are done. i gave yall years of good pizza love busine$$; but service, food, ambiance, care for customers, has gone to sh###! yall don't care anymore & if thats the case. close yall doors. the chesapeake slice use to be the best slide in the world... i wish yall the best but a change is needed. mgr rebecca who ducked my phone call... smmfh!!!

Bottoms Up is a Richmond classic located in Shockoe Bottom. There are plenty of street and parking lot options. If you park in the Main Street Parking lot they will deduct two hours from your bill. They describe their pizza as not Chicago or New York but Richmond-style pizza. Recently I went to Bottoms Up Pizza for my brother's birthday with the family. We of course started with the Cheesy Bread Tracks. They are a must and are delicious - a definite try. We then had Meat Master and Karen Combo for our pizza options. This place has a ton of different options, seafood, and white pizzas. It had been years since my last visit but they did not disappoint. So, if you haven't checked them out add it to your to-do list, or if it's been a minute swing by and take a trip down memory lane. Either way, I think you will enjoy this Richmond-style pizza.

We took some out of town guests to Bottoms Up because it's within walking distance of our home. We all had a great time. The pizzas were wonderful! They're somewhat like a deep dish pizza but in my opinion they're much better. The crust was cooked perfectly and they aren't skimpy on their toppings. Our server was very friendly and engaging. He kept us very comfortable without being overly attentive. The restaurant itself is very laid back and casual. It was very crowded that night but we still got seated pretty fast and our food was served in a reasonable timeframe. Noise level was slightly high but nothing horrible and it was to be expected given the size of the crowd. All in all we had a great time and actually ended up going back just a few days later.

Pizza was really good. They have two floors of seating and it's very spacious. They can accommodate large groups. I was in a party of around 20 and we sat comfortably. Waitress was friendly and personable--had a positive experience and would go again.

We decided to check out Bottoms up for lunch one day and were pleasantly surprised. They had a lunch special: a slice of cheese pizza is only 5 bucks!!! One slice of pizza can easily be shared by two people. We joked about the slices being bigger than our face. This is definitely a great place to try if you love pizza and have an appetite. The crust here is pretty good. I really enjoyed the googynesss of the cheese. And the garlicky flavor profile of the pizza. The pizza needed more sauce. The pizza to sauce ratio was off leaving the pizza to taste a little dry.

The mold was growing from the surface of the cheesecake, it wasn't growing on a plastic before the food was put in the container. I appreciate your attempt at deflecting but it is what it is. I bumped up to 2 stars for not ignoring my concern. Thank you. I believe that customers should receive "star treatment". What does this mean? It means: If a famous celebrity were to walk into a business they would receive star treatment, ie; they will never have a bad first experience. This should extend to everyone, all of the time. If a business cannot offer this without exception, they should revisit their strategy. There will be times when a customer cannot simply walk back inside or take the time to make phone calls or send emails over a $10 item. Due to this principle, it is often difficult to remedy or change an opinion after the fact, because the opinion is of the first impression and not of the ability to fix problems that could have been avoided. In an era where food costs have sky rocketed, the commitment to service must acclimate accordingly.

One of my favorite spots in the heart of the city. Great food and amazing views. Grab a group of friends and enjoy the patio or walk in for lunch. they always have amazing daily specials and a staff ready to service. The nachos are humongous and my personal favorite in town, love is in the chili.

I just want to give a shout out to Rebecca and our waiter and amazing staff that so graciously accepted us this past Sunday as we celebrated the return of my son-in-law (Nate) who had been deployed for 6 long Months!! The original plan was that he would fly into RDU last weekend...after many changes in the plan it was finalized that he would be flying into BWI airport...he had family that had flown in from Florida to our hometown to help welcome him home. As soon as we realized he would be coming into BMI I immediately knew we had to celebrate at Bottom's Up! I have eaten there so many times growing up visiting family in Richmond. We raved and raved about how awesome it and the pizza were and his family were all super pumped to go. Originally Nate's plane was set to land at 2:30 so we knew we would have plenty of time to get there before they closed at 9:00. Well in true fashion...most things never go as planned when your dealing with flights and luggage. He had 12 bags to retrieve and his missing 1 bag was the last to come off the conveyor belt close to 4:30. We left BMI and my husband called and spoke to Rebecca who was so sweet and put us down to arrive by 8:00 (according to our GPS). As we drive traffic was horrendous and the time kept creeping up getting closer and closer to closing time. Scott called back and spoke to Rebecca and she told us to come on they would love to have us come celebrate there. We literally arrived at 8:45 (15 minutes to closing time) and were greeted with the nicest most gracious staff who never once treated us as an inconvenience. We had the best service and the absolute best pizza... nachos...and that ranch I love!! Nate and his other military co-worker loved having their first USA meal be Bottoms Up Pizza!!! Thank you all for helping us end this deployment with the best meal and best service we could have asked for!! We so appreciate your kindness in working with us as we tried to get there as quickly as possible!! If you are ever in Richmond, trust me when I say, Best Pizza, Nachos, Cheesy Bread and ranch you will ever put in your Mouth!!!

Great service on this cold day. Always in the mood for a slice of Bottom's Up Chesapeake pizza.

I have ordered from this place on several occasions but have never eaten inside until now. What seems to be a hole-in-the-wall joint is cool--small, quaint, dining area with a full bar. The staff is very nice from the moment you walk in the door. In the past, I have enjoyed the Shrimp & Crab Alfredo pasta and different versions of pizza, and they were all delicious. The menu has several options available, so I went with the cheeseburger. Pretty good. Good size, flavor, and a good portion of fries. I will visit more often.

It's not your traditional pizza. Not that there is a "Richmond-style" pizza. Let's just say that Bottoms Up is unique for Richmond. My most recent visit was consistent with previous ones. The service is good, but the kitchen a little slow. The pizzas, as described elsewhere, are bready but with generous toppings. I had a slice of the Meat Master (topped with ground beef, Italian sausage, ham, and pepperoni) and it made a tremendous lunch. I hope to return soon for after-work, to enjoy a leisurely pizza feast and a few adult beverages.

I'm here for a work conference and wanted to order delivery after a long day. The delivery took over 1 hour and The food clearly from the picture is absolutely disgusting. It was delivered cold and with barely any toppings or cheese. It literally taste just like store bought frozen pizza. I would not recommend eating here. The worst part is Kristen the manager was rude when i called and asked for them to remake the pizza or could i order something else to be delivered. She was yelling telling me she would not send me anything else and would not send another delivery driver to the hotel per policy and would just refund me but refused to replace the order even though i'm 5 minutes away. I asked could she just put the money to another delivery and she then came to her senses telling me she never even thought of that. I just said refund it because there was so much confusion it was sad. I asked for the general manager's name and email which is Troy. This was one of the absolute worst experiences I've ever had in my life.

Most delicious pizza imaginable! Service is amazing. I fully understand how Bottoms Up Pizza wins yearly Best Pizza Awards!!

Best pizza in RVA! This pizza checks all the right boxes. Crisp crust and undercarriage with a pillowy soft dough. The sauce is bright with bits of basil throughout. The meats are seasoned and plentiful and the veggies are so fresh tasting!

Sister brought me here before dropping me off at RIC. Good gluten free pizza. Only one that didn't spark a hypoglycemia episode. GF crusts are generally glucose nightmares for me (I don't have a stomach and eat GF with my celiac sister). Good service. Hard to find parking. Cool ambiance. Would like to try non GF pizza one day :)

A staple in RVA. Unique pizzas and a fun and quirky vibe . They are usually really busy but always have had good service.

The pizza here is my favorite in Richmond. It's consistent too. Tastes the same today as i remember 20 years ago. I usually get the bottoms up loaded and a side salad with house vinaigrette. A fun place to go with an industrial atmosphere.

This place has all black chefs. Every food item was seasoned perfectly! The gouda bites were very cheesy and fried to perfection. I love that the cheese pulled as I bit into it. The dough was seasoned well. So you didn't need any dip, but it does come with a marinara type of sauce. And yes the sauce was seasoned too lol nothing bland at this place! I'm a ranch lover so I dipped some in ranch, some in the sauce and some I ate plain. We ate so fast that I forgot to take a pic smh I also ordered the crab pizza (idk the menu name), but I ordered it without onions and lightly cooked. It was also seasoned well and they give you an old bay shaker to sprinkle on top. I'm from MD so I don't usually like other state crab dishes, but this one was the best out of state crab item I've ever had. Of course MD has the best crab pizza, but this one is definitely right behind it. My friend created her own pizza and loved it. Street parking is available. We lucked up with a spot around the corner, but later found out they offer validated parking in a lot or garage somewhere close by. The inside is very outdated. No decor. The place is spacious and has a bar and several levels, including and outdoor section. Service was good. They greet you as you enter and take you to be seated. The waiters answered all of our questions with no problems. The manager was super friendly and offered to take us on a tour when he realized I was not from VA.

The pizza has a very light and crunchy crust if thats your vibe :) their brisket is soo tender and good ! good vibes and will come again!

been here so many times when i was younger this is the first place i took my partner out to eat after they moved up here from florida food was great service is always fantastic and overall great first place for them to try in richmond

Bottoms Up has always been my favorite pizza for many years, but after retiring from the city, I don't go but a few times a year. It still is the best. The crust is a rare combination of crusty and tender that no other place has. I always have a slice of the Chesapeake with tasty crab and a cheese that melts just right and tastes better than ay other. There just is no competition . I wish I could go more often, but I'm glad they have maintained their standards.

The pizza here is the absolute best! I did just realize the pizza dough has egg in it which for whatever reason took me by surprise and I happen to be allergic. I mean, of course it has egg because the crust is incredible and it's just this fluffy deliciousness. Anyway, I went there this past Friday and had the worst reaction ever, not being able to breathe and relying heavily on my inhaler that's when I discovered the egg . I've had plenty amazing pizzas without egg in the crust so I guess that's why I was surprised and now I'm just so sad I can't eat their pizza anymore. I'm hoping one day they'll make dough without egg as an option on their menu. Otherwise, definitely check out Bottoms Up!! The ambiance is my fave and the restaurant is super cute and comfy. Most of everyone seems to enjoy their job and are super friendly. I love going there because of that as well.

The appetizer course of Gouda bites and cheesy bread was awesome. Pizza's are definitely shareable. Beer selection was great. And the service was perfect. Not too many touch points but not too little either. The atmosphere was homie kind of like a local bar. Was one of the few places that were kid friendly after 9PM.

My wife has been coming here since she was a kid and has always recommend that I try it as well. Today we came in for lunch so that I can try it for the first time. We were driving through and decided to stop by for lunch because the lunch slice special seemed like a good deal. We each ordered a beer and two slices each (1 slice with pepperoni, 1 with sausage, 1 with bacon, and 1 with mushroom). I will admit that the pizza slices were good. However, the problem came when it was time to pay. Our bill ended up coming out to $54 for 2 beers and 4 slices of pizza.... We were charged the full menu price of $10+ for a 1-topping slice. When we were originally ordering, we were ordering from the special page and at no point did the server say that we needed to add another topping in order to qualify for the special price. When I asked the server why we didn't receive the $5.50 slice special price, the server said the special is only if you get 1 meat and 1 veggie topping in your slice. Surely I thought he was joking because why would I pay $10+ for a slice with 1 meat topping, but if I added a veggie as a topping, it would bring the price down to $5.50?!? Please help me make sense of this... Why would it cost a customer less to add more toppings? A manager then came over and when I asked him why they can't honor the special price , the response I got back was "That's above my pay grade" and "That's just the way they wrote it". They refused to change the price and honor the special price, so I ended up paying $15 more because I didn't add a veggie topping to each slice. This the entire situation could've been resolved if the server told us about adding another topping from the begior if they would have honored the special price after I pointed it out.

My husband and I haven't eaten at Bottoms up for several years. We just don't come downtown much. We went to the home show and thought it would be nice to go since it is one of our favorites. What a disappointment. Bad service, warm pizza not cooked well.

While Bottoms Up Pizza isn't my favorite pizza in RVA, it's always great. I've only tried their pizza and a few apps, but I've never been disappointed. You can order the pizza by the slice, which is great when everyone wants their own thing. We love their patio, which is dog friendly, but keep in mind it does get a bit noisy when trains pass by, as it's right under a set of tracks. The service has always been great, friendly, and quick. If you haven't tried Bottoms Up, head there with your favorite four-legged friend when the weather is nice!

A great selection of pizza options. The pizza itself is not bad, however, nothing to write home about from my point of view. I won't claim to be a pizza snob, but not being from the area, I'm not sure how their pizza ranks in comparison. Prices are reasonable and service is certainly friendly. I'd also give them that you could probably fill up on a slice or two of their thicker crust pizza. Not sure when I'll be back to Richmond, but will give them consideration if I was in a pizza mood.

Awesome service sat outside! Loved that it was friendly! Met the GM he is super cool! Came to check up on us.. gave us a tour.. you can go up top..! I didn't know. Very nice spot to visit to get good pizza and good beer! Alewrks brewery recommended

Hadn't been to Bottoms Up in about 15 years,so I can't accurately compare against my memory. We were celebrating my birthday with my inlaws. My SIL made a reservation days ahead for 12. When she first there, she was told no reservation and they seated us upstairs at two neighbors, but not connected tables. This resulted in us feeling disjointed as some of us had our backs to one another. It seemed like it wouldn't have been hard to rearrange the tables, but...clearly was too tricky for the staff. The AC was super forceful and blew hard on us most of the night, adding to discomfort. We had appetizers cheese tracks that were okay, but then the app plates were quickly whisked away and the pizza arrived....but we had nothing to plate it onto! We sat looking at the pizzas for quite a bit. I finally picked up a slice and started eating it without a plate under it. She did eventually bring plates, but then we were rather underwhelmed with the pizza. The crust was basically focaccia, and did not have the normal chew and bite you would expect with a pizza crust. It was super fluffy and high. We liked the Molly Malloy and the loaded, but we felt the Chesapeake left a LOT to be desired. The onions were not particularly caramelized, then I couldn't really find the white sauce. No real garlic flavor, or flavor of old bay. I just reheated a slice we took home and added spinach to the top and roasted red pepper pesto. 100% improved. Overall, there was nothing to encourage me to come back to Bottoms up. It's sad, because it is in such a cool location down under the 95 Expressway interchange and the railroad tracks. Hopefully they can make shifts that they need to and stay open!

This is the one establishment that every Richmonder has an opinion on. I've been dying to try this restaurant because it felt like an urban legend. Every time I've passed Bottom's Up someone always tells me, "you either love it or you hate it." I'm proud to say I've earned my badge on team "it's pretty good." Bottom's Up has the prime "post going out" pizza. It's fun late night food. I came here after my partner's ultimate frisbee tournament with him and his teammates. We were a group of eight. I'm sad to report that where we sat was awful for a group. I think something about the ceilings and the space made it very echoey. We were all screaming at each other and saying "huh?" every other second. I would recommend going with a smaller group or just doing takeout. We got the Goat in the Garden and added mushrooms (you can only do one change to their pizzas). I understand why opinions are high on this place, it isn't your traditional pizza. Their pizzas are super doughy and at first glance the pie is a bit confusing. I still enjoyed that extra dough. My favorite part of our pie was the garlic and fresh ingredients. It was delicious! Our friends were very happy with their salad and chicken pizza. Another friend got nachos and wings they shared. Overall, our group seemed to really like what they were eating.

Went to Bottoms Up yesterday very disappointed ordered a 1/2 Bottoms uploaded and meat master the meat master side had no meat but plenty of cheese it was discussing. We got cheese tracks what use to be amazing they stacked them on each other taking the cheese off of them. We ate one pie e of Bottoms up loaded and one slice of the meat masters paid 50.00 and took it home and trashed it. Bottoms up use to be the top of the line pizza places in Richmond I use to love it. I was so disapointed.

Man.... PHENOMENAL pizza!! We're new to the area and our friends wanted to introduce us to the canal walk and Bottoms Up. So glad they did! We ordered sourdough thick crust pizzas - the Meat Master and the Bottoms Up Loaded. The crust was amazing and the toppings were fresh and plentiful. (Sorry, I was so hungry and enticed that I forgot to take pics of the pies) The pizzas weren't fast but I appreciated the care and quality. It was evident and worth the wait. Other patrons were fussy due to the "slow" kitchen and our server along with two others were a bit beat down but honestly , they provided great service with a smile and care for us as the customer. Our server, Ana was rockstar. 5 star service. She was better than great in our opinion. Thanks for a great experience, Ana! Last thing.. the ambience was great. It's located in the Shockoe Bottom near downtown Richmond and the building was full of that early Industrial Revolution vibe. The live jazz was great! The ButterBean Jazz Quartet (live from 6-8:30 every Sunday evening) was talented and the Jazz was as tasty as the food offered. All said, we'll be back again and again!

My last visit here was April 1, 2023 between 4pm and 7pm for a basketball banquet. Had a great time with the group I was with until it was time to leave. We had two designated staff who were amazing with making sure we had all we needed. We had buffet style pizza and I was able to order other items on the menu outside of what was coordinated for the rental of the room for groups located upstairs. I guess the people renting the room were not sure of all of the stipulations of renting the room and were trying to speak to management to finalize the bill. The manager on duty did not handle the situation well at all. He ended up raising his voice and walked off in the middle of the conversation and never returned. If this is that manager's normal behavior, I wonder how he treats the staff. . . We headed out of the restaurant after everyone closed all of their tabs and decided that we each have all had great experiences in the past and came to the conclusion that this was just one bad experience that didn't alter our opinions of this being a great restaurant with overall great staff and service. The room upstairs is a great size and has a bar. If renting make sure you understand all of the terms of your contract to avoid any confusion.

In RVA for "804 DAY" we found this place by googling the nearest vegan options next to the center of the festivities. Decent vegan menu at this [I would affectionately referred to as] "hole in the wall" pizzeria in Shockoe Bottom. Our server Connor was friendly and attentive, in addition to being a fun James Franco look-alike. Upstairs wasn't too busy for a Saturday night, and it was a relatively short wait for our "Tripple Crossing, Vegan pizza" (which we ordered from the vegan menu) to arrive. I'm not gonna say it was the very best vegan pizza we've ever had but it was quite satisfying and we all agreed would go back. YES: vegan friendly

This was fine. Went for lunch earlier today with my partner. Just ordered a slice each. Mine came out with red sauce after I ordered it with white. Waiting for them to correct this mistake (which was fairly small and we totally understand) took kind of a little while. We weren't really blown away by the pizza. It's definitely a thicker crust than you think it's going to be. I think the menu says it's thicker, but somehow it's still surprising. The food certainly isn't bad. There's nothing really wrong with it. Service was fine. The ambiance is very industrial and sort of eclectic. It was overall and okay time. It's not the best pizza in Richmond, but I'm sure it's not the worst either.

My favorite pizza spot in Shockoe bottom. You have to try the Steve's favorite pizza slice. The slices are huge and fulfilling. I also tried the appetizer half nachos which was good, but also a lot of food. Their specialty cocktails are also tasty and are priced great. The establishment is pretty big. You have plenty of seating options like sitting at the bar or on the patio.

Bottom's Up GF crust is made in house and DELICIOUS! This is always a fun spot to visit when downtown. Located near the Cap Trail, it's a convenient location to stop and enjoy local pizza.

Always great pizza! We ordered out for the first time ! Everything was perfect! Our order: Bread sticks - way to much but great Meat lovers pizza - large too much . Host and tasty! Crab spinach dip was hot and on point Cheese cake tasted home made Mediterranean salad was great and fresh ! Lath portion Delivery was on time , but really didn't like the upcharge for faster service! Only downer was no plates and utensils and plates! examen des cols bleus:x No ambiance for a delivery! Lol

I want to start by saying the Chesapeake Pizza is one of the most unique flavors I have tasted on a pizza. With that being said, there were some things that took away from my experience. The bread texture was very inconsistent. The ingredients were loaded in the middle and slid into the box as I pulled the pizza apart. The pizza was pricey for the size, and I expected more. It's located in the historic area so it was visually appealing if you enjoy that. But also its downtown Richmond (Shockoe Bottom) so parking can be rough. Bottoms Up is a place that is only in Richmond and I feel like is one of the few places you can get a seafood pizza, so I recommend trying at least once. Unfortunately the costs and location are pushing me away from making this a consistent stop. Overall Score: 5/10 Location: Okay 5/10 Prices: Overpriced 5/10 Customer Service: Great 9/10 Food: Decent 6/10 Recommended at least once

I completed an online order at 12:19 PM and my promise time was 1:00 PM. I arrived at 1:05 PM and my pizza was not ready until 1:19 PM. Next, I inquired about can drinks while waiting and the hostess kept forgetting to inquire. I was eventually told that I had to go to the bar foe a bottled drink. I paid for the drink before knowing that the 20 FL OZ drink cost $ 5.62 which is half the cost of my slice of pizza.

Great service and wonderful food! The food was exceptional. I highly recommend the Bottoms Up Pizza.

We always enjoy ourselves at Bottom's Up Pizza! We love their dog-friendly patio, and they'll even bring your pooch a bowl of water. It gets busy, so we always go early to ensure we get a nice patio spot! The service is friendly, and the food is tasty. They have really unique pizza topping combos that are fun and delicious! Most recently, I've come to appreciate their portabella mushroom pizzas. These are two portabella mushroom caps, topped with your favorite toppings. You can create your own, or go for one of their signature pizza combos. I'm trying to increase my veggie intake, and these allow me to go out and get all the taste of pizza with none of the guilt! Their real pizza is also enjoyable! This is a convenient spot for us to walk to and one of our favorites this time of year when the weather is great for outdoor dining! We'll keep coming back frequently!

I wish i could leave a review on the food, but unfortunately I never got to try the food. The customer service IS TERRIBLE. After i was seated (which i stayed seated for 20 minutes) I had a timer running. No one never looked in my direction let alone came and greeted me or even asked if i wanted water.

Loved the fun flavors and toppings of this pizza. The crust was fluffy and crispy all at the same time. We came in with 6 people and were seated right away for lunch on a weekday. The decor was cute all decked out for the holidays. We got a large crab pizza, large goat cheese and large custom with white sauce, chicken and Roma tomatoes. We had soooo many leftovers. Everything was delicious. The crab was a pleasant surprise as it wasn't fishy. I loved the white sauce on it. Would definitely return if I'm back in the area!

I spoke to the event manager, Toni, who was quite apologetic for the way we were treated as indicated in the above review. Subject to the resolution she indicated would occur, I may be updating the review in the near future Update: Toni more than kept her promises and exceeded them actually. She represented a commitment to customer service and based wholly on her subsequent actions I will continue to support Bottoms Up pizza.

When I'm in the mood for pizza, Bottoms Up isn't at the top of my list! But sometimes, on rather rare occasions, I actually like their thick, chewy, puffy pizza, although they do have other crusts to choose from including thin gluten free! If you love carbs and bread, this pizza is for you. If they were more liberal with their toppings, you'd get a better crust to toppings ratio - but you certainly won't leave hungry - this doughy pizzas are big! We've been to Bottoms Up many times for work events, social affairs, celebrations and parties, and we have always appreciated the big room upstairs for such gatherings. They can really put on a spread! There's also seating downstairs and outside if you don't mind the rusty, funky area of the downtown warehouse district, the overhead trains, the graffitied concrete and the traffic! On the plus side, being close to the canal and the James River is cool. Finding a parking space in Shockhoe Bottom can be challenging, but they also have take out if you'd just like to sink your teeth into some cheesy denseness! I prefer the pizzas topped with meats, olives, spinach and artichokes! But I had a bite of the Hawaiian pizza (not usually a fan) and it was pretty good! All in all, this is a Richmond favorite and a local staple eatery! I'm more into the authentic Italian pizza myself, like Mary Angelas in Carytown, but for a change of pace, Bottoms Up delivers.

Some of the worst service we've ever had! Sat there for 2 hours. Had to get our own silverware when food arrived. Beer never came. Had to remind waitress about it after 45 mins and simply asked her to remove from check when food finally arrived, and yet when the bill came it still had the beer on there. Kids lemonades were watered down because the line kicked and they had no replacement. Waters never refilled. Childs cheeseburger came without cheese. Waited long time for food, long time to order dessert, long time to pay check. Dessert came and we had no silverware. Had to wait for some and she came back with plastic utensils and not enough for each person. Food was decent but experience was incredibly unpleasant.

We're in town for the Richmond race and this was a perfect spot for carb loading! The place was hopping, busy but the service was still friendly and patient. This looks like a fun place with a bar, but we sadly did not drink.. We got our meals pretty quickly too. I was so thankful they offered a full vegan menu, as pizza places are usually pretty depressing for someone who can't eat cheese. I got the Danielle pie, which had vegan cheese, tomato sauce, broccoli, onions, artichokes and fake chicken. We all loved the crust- chewy and soft and still crispy!