Wrushasen D.
Google
We ordered three hot sandwiches, and unfortunately, one of them had hair in the salad. The staff replaced the salad, but then we found hair in the sandwich itself. At that point, we were offered either a refund or a replacement sandwich, but we were already quite upset and decided to take the refund.
Overall, the experience was very disappointing and definitely not what we expected. Mistakes can happen, but the situation could have been handled better — the service felt a bit lacking in politeness and empathy. I’d like to think this was just one bad experience, but it certainly left a negative impression.