Boulder Station Hotel and Casino

This place is a gem! We paid a ridiculously low mid-week summer rate, so this was a great value. The room was basic but very clean and comfortable. Good Wi-Fi and smart TV, freezing A/C, hot shower, and a good view. The bed was okay, but not the best, and the bathroom was quite dated. We had a glitch at check-in, but the staff made it right and was very friendly. Staff all over the hotel, restaurants, and casino were extremely friendly and helpful. We ate the $5.99 cheeseburger special, a good $7.99 breakfast special, and had a $1.99 frozen margarita - tried all the specials, and everything was great! There were lots of penny slots and some other games we enjoyed. The BINGO hall looked very nice, but we did not play. Overall, they place is older, but updated and well-kept. If you want a cheap getaway, this is a fun place to get a lot for your money.

I've been coming to Boulder station now for 20 years in which I play with no players card but I pump$1 to $5,000 a day into their machines I hit some jack pots and my play level shows in the jackpots I was invited to stay based on those jackpots and comped two nights so I took them up on the offer as I was making the reservation I stated to the reservation lady that my credit card was lost and I was replacing it with a temporary at the moment of speaking with her don't worry about it it's no problem it's just used for incidentals. I get to the property to check in what's my temporary card where I was treated like a second-hand citizen bye Stephanie had me so irate after dealing with her but I told her that they were going to lose my business forever and she was just fine with that after having a discussion with the manager I waited 2 hours for them to clear my card for $100 in incidentals 2 hours later telling me I can't stay there because my name's not on the credit card let me tell you Boulder station you just lost a huge player I will never spend a dime there ever again you see my name at the top you look up how many jackpots I've hit those don't come free and that stands for all stations casinos

Went for the 5.99 burger. Can't beat that price in any casino. Burger was cooked to order. Delicious. Had the cookie and ice cream dessert. It was around 6 also. Was stuffed. It's was devilish. Will need a room next time. Was sleepy after.

Management and staff at Boulder Station went above and beyond to ensure we had an enjoyable and memorable experience. My grandmother had a reunion with 4 of her middle school girlfriend and they’d been reunited after 74 years apart. The management, in particular Danielle, and staff accommodated them so well allowing them to set up a private, quiet space to be interviewed by the local news for their story. Tom was great. He took the ladies to the strip to see some sights they’d wanted to visit. Security at Boulder Station was amazing and treated the ladies like celebrities. Stopping to check on their visit and see how they were doing. The bell hop was great as well. They loaded, hauled, and held on to luggage until rides arrived to pick up the ladies. Staff, overall, was amazing and really went above and beyond in every way. The only negative feedback I heard from the ladies was that the rooms needed to be a little more deep cleaned (baseboards, tile grout, etc) and updated some. They also wish there was free coffee somewhere for them to enjoy other than having to go to Starbucks on the main level. Preferably, they would like a coffee maker in the rooms. Other than that, they all enjoyed their stay and really were treated with love and care.

Worth the visit even when you're staying on the strip. Clean, many table games and slots as well as inexpensive dining options, you are sure to find something you'll enjoy here. I used to drop by when staying at Sam's or even Eastside Cannery. Sometimes you just need to change the scenery if you know what I mean.

This has been our go-to since moving to the area last year. My wife loves to play her machine here, so her comps have gotten us free rooms on the weekend. The rooms are standard, nothing spectacular. It does come with a mini fridge, though. Excellent food court options. Excellent sports bars and sports books.

I am playing live Keno at Boulder Station and has taken an hour and a half to play five games. I don’t think they know what they’re doing. I’ve never seen it this bad. why don’t they call somebody that knows what they’re doing?

I stayed at Boulder Station for four days and enjoyed every minute of my stay. A Huge Thank You for Casino Host Paul, he's the greatest. The rooms are beds are comfy and the rooms are smoke free and clean. We ate in the Game Room, the food was good but it reminds me of a sports bar. It's so noisy. You can't hold a conversation. They have a pretty nice food court that has many selections and reasonably priced. The Broiler Steak House has excellent steaks. They're pretty pricey but with all the money I Won it was quite a treat! I'm always lucky at the Boulder Station. I won a couple big jackpots during my stay. I came home with quite a bit more money than I left with, which It made for a really nice trip!. I hope your stay will be as good as mine. Have fun!!

Good "locals" casino Free parking with non stop roaving security Very clean casino, food court and rooms. This is a very basic hotel so the bed was a little lumpy but I slept great. Air conditioning wasn't that strong so I opened a window when needed. Shower and tub were a little dated but clean. No in room safe I would definitely stay here again. Great price and really good place

Welp. Station casinos no longer has that hospitality you used to get. I loved coming here before to go to Railhead. Saw Morris Day and the Time. We had to stay to play in a hockey tournament and were treated to a very special brand of hospitality. After waiting 40+ minutes with kids the manager proceeded to look at his watch and say the order was only placed 18 minutes before and then told us because we were upset that he would have security come clear it up. Great. We just literally wanted to have dinner after a long day. And we're staying here... you're literally having us kicked out over a dinner you messed up. Should have know better than to eat at Boulder.

I stayed here from 12/21/24- 1/1/25. Let me start by saying this is our second time at this hotel. The first time was during Covid when it first started and they told us they were shutting down . So we had to stay somewhere else. The only reason we stayed this time during the holidays is because every other hotel was booked or very expensive. This hotel charged us $1272.26 I don't think this was worth what we got or experienced. First they have homeless people roaming in and out of the hotel checking for tickets in the machines , they had weed smokers all through the hotel . Our 8th floor was supposed to be non-smoking but yet there was a strong smell of weed in the hallways . Security came to our floor several times . They had an incident down the hall telling the person to open the door or they are coming in. Another incident was security banging on a door again for some other issue taking place . Then apparently at this hotel if you want to leave your DO NIT DISTURB tag on the door for more than 24 hours security comes banging on the door for a welfare check to make sure you're okay. This happened to us because unfortunately I had an injured leg and needed to rest . The housekeepers run the vacuum but not sure they are doing all areas as we kept seeing the same pills and trash on our carpets under the desk and by the bathroom. This hotel has very nice security and staff , but they are in need of a serious renovation. The shower is old , the water was barely coming out , the floors were filthy , the beds are uncomfortable. Our light switch was shorting out in the bathroom, very sketchy people staying at the hotel. It's pretty bad that our uber driver told us to be very careful that we were staying in a very dangerous hotel . One of the hotel guest was so high off weed in the elevator she didn't know where she was going . I definitely did not get our moneys worth. They have good restaurants but that's about it.

Great off the Strip hotel [Las Vegas NV] We had a pleasant stay at Boulder Station. It isn't the nicest hotel like ones on the Strip but it wasn't too bad for the price. The casino is away from the busy Strip. The parking lot is huge! There is also a parking garage and most importantly, parking is free! Registration was fast and easy. We like that the parking lot was close to the back entrance doors and that the elevators to the rooms were just a few steps away from it, which means we didn't have to roam all over the casino to get to the elevators. There is security by the elevators 24/7 and guests need to swipe their hotel key to get to your floor. We had a King size bed and it was comfortable. The small fridge was useful. Everything was in working order and the room was clean. Could've had an AC to make the room a little cooler but it wouldn't allow us to drop the temp a little to cool the room. That's okay, though. We stayed here for 3 nights and most of the time we were out. We came home late one evening coming from the Grand Canyon and we dined at their 24-hr restaurant, Game On. We had breakfast for dinner ¯\_(ツ)_/¯ Review #3525

I am sorry for throwing a fit last night. the waitress was terrible .but my behavior was uncalled for. i shall stay away.

Here is another hotel in this area of Vegas away from the better places to stay at. It may be one of the best options for a family. Boulder Station is a pretty big hotel and casino. Lots of entertainment besides gambling. There's a movie theater, tons of restaurants, and lots of other fun stuff. A pretty good place considering the location is kind of crappy. It's one of the hotels on Boulder Highway. This for sure is one of the nicer ones of these. Clean and feels like it's pretty safe inside. Outside is a different story though. It's in an area known for meth heads. The inside is good so stay in there. Lots of things for the whole family. There's a pretty big movie theater. A crap ton of places to eat. There's fast food and fancier places. Certainly it's one of the better hotels on Boulder Highway. It's close to Arizona Charlie's and a few others. The outside area on the street can be sketchy so be careful if you go out walking.

This is not the Hilton, but for the buck, it is the best place to stay because of the staff. Very clean, cordial people. Food is excellent with many choices.

I had to make an emergency trip to Vegas to help my son find an apartment. The price for the hotel rooms is reasonable and the customer service is great. The only down side to the hotel is that is very dated. The sink and shower in my room drained very slowly and the sink stank once it started filling with water. The food court is decent. The hotel is a 15-25 minute drive from the strip. That can be a plus or minus depending on the purpose of your trip. For me, it was a plus because it kept me away from the noise and hustle and bustle from the strip. The total cost was about $300 total for 3 nights.

I liked that they have a Bingo room, which is why I came. I'd never been B4. Get it? I also liked the mix of music they were playing (Billy Squier, Duran Duran), loud enough to make it festive without being annoying. And I liked the convenience of having more employees than customers. And that aside from the brightly-lit sprawling food court, the casino was dark, with a fake blue sky in the corridors. But something about it just seemed sad and crummy, despite a $50 million renovation in 2008. I'm not sure if it was because it's so far from the Strip, or because the surrounding area (Sunrise Manor) on a major highway is full of shady people, trash, and stores with burnt out or painted on signs. If you want a cheap place for your family, and you have a "nobody leaves without permission" it might be great for you. They have a child-care facility, movie theater, large assortment of restaurants, pool, and arcade. Just make sure you also have a "those aren't firecrackers!" policy (source: Wikipedia). They have a Railhead theater that was once thee top spot for country artists in the late 90s (Adkins, Chesney, Gill, Haggard, Keith, Lambert, Paisley, Tucker, Yoakam, etc). By the early 2000s it was known for blues (B.B. King, Lynyrd Skynyrd, George Thorogood) and pop (Belinda Carlisle), and pulled in random names in the 2010s like Blue Oyster Cult, Alan Parsons, Tony Bennett, Diana Ross, Pat Benetar, Righteous Brothers. Considering the clientele outside they should book Breaking Bad Company. Lately, the schedule reads: Freestyle Fridays and Bailongo a la Mexicana. When it opened in 1994, their sign boasted the world's largest color screen (8000 sq ft), which is maybe why it attracts so many moth people.

when we frist moved to vegas we went there a lot it gets less and less as there are to many changes and not for the better to night we went planning on the mexican resturant it was closed so we went to game onto use to be good fod and good service well the food was good but the service sucks waited a longtime to get seated and they were not busy lots of poeple running around not a lot of people in there at that time wiat to get drinks waited what seemed like a long time for nachos then we ordered 2 sandwichs i asked for extra onions and pickles for my burger i got extra onions no pickles the waitress never asked if i wanted an other ice tea never asked in my husband wanted an other drink we has to ask someone else if we could gey a check then when she brouth the check she asked if we wanted dessert we will go to banaza louge from now on it is closer anway sad very sed

Sandra the cocktail waitress was amazing and always made sure to check in on me. Excellent service

We were sent an ad that if we would get 300 base points we would receive a (Vegas Golden Knights Full Zip Classic Fleece Jacket). We went to Boulder Station on January 10th and played a considerable amount of money to get the points. My husband went first to collect his jacket and they handed him a throw (small blanket). He thought he had received a jacket until we inspected it! I went next and she asked if I would like a blanket or a Durango jacket which turned out to be more like a pull over shirt. Turns out the shirt is polyester and spandex. It isn't really even a jacket even though that's what they said it was. We will no longer patronize any Station Casino! We certainly would not have wasted our money! The ad was a total misrepresentation! Response from Station Casino tried to portray it as a misunderstanding! There was no misunderstanding! It was clearly a misrepresentation!

I am from Colorado and came for a few days to have some time with my 82 year old grandmother, and low and behold my room doesn't have a working phone. We have had to call on my cell to the front desk for more blankets and they continued to tell us they were all out of extra blankets. The boarding pass card for the casino isn't working either. We are not happy customers. We will never stay here again.

Yesenia is not a very attentive or a polite bartender. She never greeted us or looked us in the eye as we sat down to play and drink. Our mango carts had an about 2.5inches of foam. We love the new sports book and just came to enjoy ourselves after a long day of work. It's unfortunate that we don't feel welcomed at a local staple of Vegas. I hope that next time if we come we are greeted and treated as valued guest.

Fun place to dance on Friday nights! 88.1 FM throws a great party weekly. Absolutely love the people and atmosphere.

We sat at the Cigar Bar to play the poker machines and have a cocktail. The bartender Ashley was very friendly and nice. She was very efficient and made sure everyone always had their drinks. She actually was doing breaks and she was so nice we followed her to her next bar that she was breaking. We will definitely be looking for her again the next time we visit.

W came for 2 nights. Arrived at about 930pm, and upon check-in, we were charged a $160 deposit for incidentals ( i guess that's not too unusual). We got into our room that was quite outdated. Was clearly not looked over after cleaning because there were long black haIrs all over the bathroom floor. The sink and tub both filled with water when used, poorly draining. The fridge sounded like Darth Vader all night long. You can smell and hear what your neighbors are up to. Most pateons looked haggard and shady. I didn't feel safe even with security at the entrance to the elevators. When checking out, we were charged an additional $33.67 "service fee" per day we stayed. We were told we were warned about this, but we were not. Overall, this place is a rip off. I do not recommend

My Family and I came to this Hotel and casino and registered for a week in room 1520,upon going in the room we normally check to see the cleanliness of the room and to see if anything is out of order AND BOY WAS IT!We looked on one of the double beds and saw Blood on the sheets first and seconds later a ROACH ran from underneath them!We took photos and went immediately back to registration and the rep tried to move us right next door,Now maybe it's me but if a roach has a room in 1520 wouldn't his cousins or friends be in 1522,especially when they LIVE THERE!!!!We went back down to registration and asked for The GM,We still haven't heard from them and BOULDER STATION HOTEL Las Vegas,Nevada GETS A NEGATIVE 15 and growing because of it!CHECK before you sleep,them Critters are amongst them! David Barron Perris Ca

There is pro and cons Pro list: -have lots of food options like restaurants inside the hotel -easy to find lobby and rooms -has security -pool (I didn't use it but it looked nice) -and affordable (in my opinion) -very friendly staff -only 25 min from strip Vegas -8 min from downtown (i believe so could be wrong) Cons list: -when we first came in the room it smelled like full on cigarettes ,, don't get me wrong all of the casinos in Vegas smell like it but it smelled in my room -the bath tub was old -didn't have a lot of lighting -does not have a microwave in the hotel room -the pressure for the water is not good at all -the hotel was lowkey dirty in some places but still Alr We stayed her for one night all I have to say is that they need to get better at cleaning the room and the hotel needs to be upgraded

I understand that it is not a 5 star hotel, the hygiene is very bad, the fabric chair is not the best option for a hotel (sperm spots), dirty sheet and pillowcase, bathtub drain stopper missplaced, leak in the tub, walls spots, mold on bath walls.

I am having a great time the service at the bar that's by the STN SPORTS IS AWSOME!! thank you Vinny for being so attentive. I have been coming here for many years and he has been the best bartender we have had. Big thanks to Vinny!!!

The casino area is aged but does have up-to-date machines. The staff at the players club were very friendly and helpful. Was not all that busy in the areas I was in. The bathrooms were very well maintained. Couldn't really smell cigarette smoke and not entirely sure if it's smoking or nonsmoking.

While this isn't the nicest hotel or even remotely comparable to properties on the strip, it really isn't that bad for the price and may be a better option than a lower end motel 6 or something similar. The rooms are very outdated but serviceable if all you want to do is sleep when you are in them. Housekeeping actually provided daily service which is something that is missing at most large brands these days. The casino and food offerings are fine - just wish more were open later and the casino was a little more lively. Security is good - this is located in a VERY rough area and I never felt unsafe with plenty of security patrolling the parking lot and always checking room keys at the elevator going to the rooms. I did always see homeless people asleep at the slot machines late at night but considering the area that's not that bad.

The staff at front desk is horrible, management on down! Wallet for stolen before I could check in said couldn't do anything for me even though I had my passport in back pack. it was a Sunday so couldn't get money from bank.. if you stay a Palace Casino. I would rather stay at Palace Station . Boulder station is a definite no go for me again

This hotel is a cheap one to stay in for Vegas, and has about everything you need inside. It's not the cleanest, BUT it's not dirty either. We really enjoyed our stay here. They have like 4 restaurants inside that are actually very good, and obviously a whole casino. This hotel is huge and hard to navigate. Overall, a great pick if you're going to Vegas and wanna save money.

Everything needs to be improved. The place is quickly becoming a dump: the hotel (more like hotel Transilvania, a memory of what it was); the food (much better than the hotel mess) eatable in most cases, very good in Guadalajara Restaurant, fairly good at Game On, just good enough in their new Food Court; the casino: an aging, filled with smoke in spite of being virtually empty, half of old slot machines not working properly, most of customers looking down and out, more like homeless folks trying to score a little win than people having some fun imagining high returns. The service in the hotel area is simply disastrous: I had to change my keys 5 times in a 5-day mess, no room cleaning and replacing used towels, absolutely untrained, uncaring staff! We will never stay in this place ever again; I rather sleep in a cage filled with dirty mandrills than in this house of terror.

Going to the theater section to see the new Deadpool 23 movie . The theater is very accessible and extremely clean. The snack bar is short staffed unfortunately because the management didn't expect to have such large crowds for this hit movie which took in over$205 million dollars in the US already opening weekend. The theater itself is very upscale but they don't have modern comfort leg seating. However the seats are extremely comfortable and do recline back a bit. The screen is huge and the sound superb. A definite sub for the Galaxy theater I usually go to in Henderson. Unfortunately all the seats for all showing were sold out Sunday and Monday at Galaxy.

Really basic accommodations nothing more but at least you get a clean room and not too far away from the Strip and easy access to the freeway. Note looks like they just renovated the rooms. The walls are thin and don't do a great job of noise reduction, so if you are light sleeper, could be an issue. Went here because plans changed last minute and had to find a place, everything was super expensive except here. The restaurants looked reasonably priced and decent, maybe will check it out one day. Tons of parking. It's good pull in case of an emergency place to stay.

Spent three nights and overall wasn't bad. The hotel rooms are dated but functional. It was clean and we had no issues. Check in was fast and efficient. They don't provide a coffee maker so I paid $5 for a med at Starbucks. As for the casino it is large with many different games although some are quite old. The new food court is nice but the prices are extremely high ($20 for a burrito!). Overall if u want to get away from the busy strip this might be an option. Just don't expect much from the rooms.

The rooms are clean and comfortable but the bathrooms need much work to be done. Sad to see how the bathrooms look dingy and water pressure varies. We did not receive any clean towels nor maid service on Memorial Day and had to go to the Front Desk around 2 am to pick up clean towels. The fantastic buffet room has been replaced by a Food Court with several options that I would rate2.0- 2.5/ 5 while the three restaurants offer much better service and quality:the Broiler and bit pricey but excellent food;Guadalajara's menu has a variety of exceptional choices at fair prices; Game On is open 24 hour with great choices at reasonable prices. I would return to dine in any of the three restaurants I mentioned on my next trip even if I do not stay at the hotel. Overall, the staff do their best given the that the place needs to keep improving.

The hotel lights look beautiful in the evening. Every employee we came in contact with was so kind and helpful. The food in the restaurants delicious. They could probably use new mattresses. Softer and more comfy. Upon checking in the beds were nicely made but the carpet had not been vacuumed and the bathroom floor needed some cleaning too. We loved the shower it had great water pressure. Rooms came with a hotel fee. I'm not sure why they need to have guests pay that. We had our car valet parked. The employees there were very nice too! Thank you.

We stayed here three times last year, and are coming back again in June and October. Always have a great time here. I am a big BINGO player, and their BINGO room is great. They have a separate smoking section, so as a non-smoker, I appreciate that. The food court has a wide selection, and The Brass Fork has daily dinner specials. Considering how much time is not spent in the hotel room, the room is adequate. Love the fact they have a refrigerator. Security has never been a problem here for me. I haven't stayed on The Strip in years.

We have stayed at this hotel every year for probably the last 6 years and we only stay here because of the sports room and restaurants and it being close to all the softball fields. The sports room is a great place for us to hang out and watch football with our group. However, if this hotel does not improve/upgrade it's disgusting rooms, it's going to put all these great restaurants OUT of business. The bathrooms are absolutely gross and have gotten worse every year. The tubs have rust and and have cracks everywhere. The tile floors/grout are nasty. Everything about the bathroom is disgusting and this year we actually had multiple cockroaches in the bathroom. This hotel needs to do some serious renovations. They have security at the elevator to ensure only guests are going upstairs. People, seriously.. ain't no one dying to stay on your rooms. Also, the bathrooms in the casino for guests have 2 ply toilet paper but the paying guests only get 1 ply. So sad. We won't be staying here any longer.

Just wow. First, when checking in, housekeeping accused me of breaking into the room because I forgot my key card. Then, it proceeds to alert his staff. I figured it was an isolated incident. Then I gave their new restaurant, Game On, a try, only to be treated again; this time, they didn't believe I could do a room charge. Nearly called security. The place looks very nice, but don't let them fool you; it is just a horrible place.

As a former chairman player. Now president. Go play anywhere else. The cocktail waitress service is terrible. The slot attendants never help anyone but jackpots. Slot supervisors don't even stop walking to answer a question. I'm over 10 years of play, I will be playing elsewhere. These games are tighter than the strip

I'm a pretty loyal Station Casino patron, and while I prefer GVR and Santa Fe, I don't mind visiting the Boulder Station on occasion. While the machines do seem tighter, the restaurants such as the Guadalajara have really good food. If you have kids, this is probably the smallest Kids Quest of all the Stations, but honestly, my grandkids didn't seem to mind because they had fun anyway. Parking was easy as well. I'm sure I'll visit again and if you're nearby and hungry, give it a try!

Stayed there during a trade show last week. The refrigerator was vibrating all night long so badly I had to pull the entertainment center out to unplug the thing. The water in the shower never got above room temperature and the water pressure was horrible. To top it all off. I left a $250 Patagonia jacket in the closet. I called lost and found and said I left a jacket in the closet of room so and so and the date. The guy in lost and found said "Nobody turned in a black jacket." I never said what color it was. lol The Starbucks' staff member were top notch though, that is why they get one star.

I know it's an old Vegas casino but it is pretty terrible. The transients come in throughout the late night to keep warm, and haunt the few customers and wonderful staff !! And security just can't control it. Also they let the staff walk to the cars at three 4 o'clock in the morning alone. Management is so bad to the employees. They work hard and such long hours with zero recognition. Stay on the strip !

We came to Boulder Station to watched the new Spider-Man movie! The service was great at the concessions stand and we enjoyed the movie. Afterwards we went to the sports bar and got service from Tony. He was very kind and helped us with some waters and drinks. We went to the machines and had some fun gambling. The only thing I think that wasn't that great was how long it took to get service. We waited about 30 minutes until one of the cocktail waitresses took our order. Definitely will be back again !

I used to go to Boulder a lot, but it is just awful with so much trash hanging out there. Pot city, you can get high on the smell alone. Young kids running and roaming in the gaming area with no adult present. Lots of dirty homeless people in casino walking around looking for pennies left on machines picking up leftover cigarettes from ashtrays. Drinking half finished drinks left by customers. Security (except a couple) is worthless too old, fat and handicapped. Never walking the floors. Standing around security podium or in groups of 2 or 3 just talking. Groups of young adults roaming the casino looking for easy target they are not gambling. How can a customer feel safe in this kind of environment???? You see homeless and street walkers, going in both bathroom's washing themselves in the sinks. It's very trashy and literally Boulder has reached the bottom!!!. They do nothing to improve the issues. It is very sad they let it get so bad. They don't love locals or they would treat them better!!! Everytime a new Gm comes in things get worse!!

I am a Gold Card Station Casino player. I live approximately 85 miles from the Boulder Station Casino. I usually play at the Sunset Station Casino, which is about 5 miles closer. Every month I get comped a free room at the Sunset Station casino. A few weeks ago, I happened to be in the area. I wasn't planning on visiting the casino but as it were, I decided to drop in at the Boulder Station casino. I play Table games. Sometimes, I have a habit of playing a bit longer than I planned. Such was the case on this particular evening. I found myself wrapping up somewhere in the wee hours of the morning. The Day Shift was coming on and that's when I decided to call it. These Dealers can be pretty tough and when you're tired and they're getting started... it doesn't make it easier. Anyway, I asked the Pit Boss if I could get a room. I had a Comp code for a free night at the Sunset and thought being how these are all Station Casinos it shouldn't be a big deal. It was a Tuesday night, and check-out would be at 11:00 Wednesday morning, so we're looking at probably 5-6 hours of sleep before checkout. I asked the Pit Boss who got there about the same time I got there, if he could honor my code. He knew I was there all night and they had swiped my card. Anyway, I told him my situation and explained how I could use a cat-nap before driving home. That and to have a chance to wear off the grog I had been drinking. When I told him it was a Sunset Station comp, he said,"That's a good question." He came back about 5 minutes later and said he was leaving, but the Pit Boss coming on was working on it... About 5 more minutes passed and the Pit Boss that was just starting work came over and asked, "Is this like a promo code thing." I said, "Gee, I don't know but I've been getting one every month for the past 6 or 8 months..." He replied, "Yeah, we can't do it. It's a different property." Seriously? You're not sold-out, you just can't do it? It's funny because your advertisements seem like your one big happy casino conglomerate. I'm sure he had his reasons, but hey you've got my card so you know long I've been here and probably my lifetime playing history. I don't know what kind of information they can call up with those Players Cards, but I imagine any activity associated with the card can be accessed, which of course is any activity at any of the casinos. It's the same card for all of the Station Casinos. Anyway, to make a long story, less long, it was very disheartening to feel as though unless you know every Dealer, Pit Boss, Waitress, etc. at every one of their Casinos, the services offered are going to vary. Sorry to inconvenience you. Yeah, the ride back was great... I can't give them an OK rating, but I won't give them 1 star because of all the hard-working employees that work there. I probably should've asked the Host or the Desk Clerk but if that would've made a difference, he could've and should've told me. "No can do," was all I got. Just so you know, they may have similar names but they're not the same, when it comes to perks and accommodations. It just doesn't make sense to me. It's like getting on a city bus and being charged different fares...

I had a room at Boulder Station for two days. My reservation was two days I checked in the room, went swimming when Home came back. My stuff was left in the room housekeepers checked me out of the room before my reservation was over. They stole my swimming suit took my two towels and turned them into security. When I came back to go swimming, my room was emptied out. My towels was turned into security. I talked to front desk, they told me that they checked me out of the room went to security that was a ticket printed out with my towels. I asked him what was our swimming suits they were never turned in. It has now been a month and no one has talked to me about my swimming suit I spoke to the general manager. They told me they were trying to get a swimming suit from another hotel. No one has called me. No one has reached out to me and it's been over a month. I am now going to put a police report in for my stolen items because For me to have been in the room for two days they know that the room is a stay for two days. Why did they remove my items? Yes, it's only a swimming suit, but what if it was more than that? What if it was all my items that I check in the room with. Luckily, it was only just a swimsuit that was stolen. Boulder Station has not responded to me. I have reached out to them for the whole month of June in the beginning of July is starting to be a hazard now when I called them they just tell me the managers not in when I speak to the general manager she tells me that someone will reach out to me. I constantly went to security to ask them what happened no one has spoke to me I asked him What are they going to do about my issue the front desk continue to tell me that they will take care of me, but no one has reached out to me. I am so irritated by this issue because I am on chairman player not that that matter because we all should be treated the same way, but for the simple fact that I stayed at the room and chose both the station to use their casino and for them to treat me like this is very disrespectful, rude and unappreciated. I'm very bothered by this issue because I then again checked into the room that they gave me for free And I had no swim suit to swimming so I was sitting on the side of the pool with no swimming suit because they stole my swimming suit from the last day. I wish that someone would reach out to me and return my swimming suit or do something to fix this issue. I went to the police station and filled out a police report I'm going to turn it into Boulder Station today to see what they're going to do about the issue because I'm tired of them giving me the runaround. It's just very disrespectful because I spent a lot of money at this place and I do a lot of things at this place and for them to do this to me is very disrespectful I wonder who else rooms are they still and from and who else is going through these issues at Boulder Station this is a local casino and we the locals use this casino for lotta reasons, and for them to just be so disregard on the issue is very disrespectful. I wish that someone would reach out to me or someone would take the matter in the hands of resolve a simple issue something so small if it was really a big issue like jury of money how would they handle issue like this please Boulder Station reach out to me and resolve my issue CC back to me please

What a surprise. Such nice staff. Great range of video machines. Mexican restaurant was very good. Waiter making fresh guacamole at table. That's a first!!!; Not too big. Hopefully more restaurants. Very pleasant

Hello everyone, I am writing this review not for myself but for other families that are planning on staying there, its the first time I ever take time to write a review anywhere. On 10/18/2024 2 individuals on the staff at the roulette and BlackJack area were the most rude employees I have ever encountered at any Casino. Employees Scott and Thong are either RACIST or just have anger issues. Scott is a very rude, angry and almost acts like a ROID RAGE person. Thong is very short fused and gets angry easily. He is also very rude to his own employees. We were kicked off the roulette table for excessive celebration when my GF and I put about 30 $1 chips on number 8. We hit that number and they immediately told us to not celebrate loud! Also that my GF couldnt drink anymore bc she said a bad word during the celebration. Since when does a Casino tell you not to celebrate or scream when you hit 1k in one spin or any amount. We were kicked off and told we couldnt gamble anymore for excessively being loud! ‍‍ After being kicked off we decided to go eat at that $5 breakfast/ dinner before bed time. On our way out as we walked to our rooms, Scott saw us again and ask what we were doing that we cant be walking around! I said we were walking to our rooms that we just ate dinner. That what is the problem? you have anger issues! He basically harrassed us by intimidation saying that if sees us again that he will remove us from the premises bc he has the power to do that. He is like an angry mad at the world! I swear if we werent in a Casino the way he spoke to us it wouldve escalated into a street fight and more bc of how he is! Very disrespectful to speak to any adult the way he spoke to us. We were there with families for a sporting event! We had a team block of 60 rooms. Never again will I our business! Im sure we are not the only ones that have dealt with them!!! Employees Scott and Thong need to be fired!!

The hotel smells awful. Decades of smokers. The smoke smell will be there forever. So much fo caring about the health of your non smoking guests. The restaurant had great servers... but the kitchen was horribly slow food was cold by the time it came out..and we waited at least half an hour for it. The players club could not get the info on the card right Probably bc the person did not speak English well. For the jacked up prive er are being charged the amenities are Lacking.not impressed at all and would not recommend.

I ve stayed at the boulder station twice now I love the food court down stairs there's star bucks also the beds are comfortable the only thing that I don't like about the rooms is the water pressure in the shower is just horrible

Updated: I don't plan on returning to this hotel. I felt very disrespected, plus by your response you don't really care. Since you're not taking the time to address my complaint. My mom went to go gamble while I went to walk around. I found a Starbucks and decided to buy a tea. The tea was twice as much than at a traditional Starbucks but it's a hotel Starbucks so that's fine. I could live with that. I decided I didn't want to tip. $6 for a tea was already a lot. After I clicked no tip the machine told me "Bad tip" I feel like this is incredibly disrespectful! Even if it didn't come from an employee. When I said something to my cashier she didn't know how to respond. I don't blame her because I would've reacted the same way I felt very disrespected and I definitely won't be giving this Starbucks any more of my money!

This review is not on the hotel or the rooms, just the casino... First of all it's super easy to get to, located right off Boulder Hwy and the 515 fwy. There is definitely ample parking and a large parking garage. You also have the option of valet. This is most definitely a locals casino. Not many tourists or "strip" visitors venture out this way. They have entertainment in the Railhead room. Different DJ's, a country night and a Latin night. You can find the schedule online or at the casino. They have a decent sized sports book area that actually gets busy. The bar next to the sports book is usually filled, especially on the weekends. They have a live Keno area. There are several different types of keno games you can play. Just ask the employee working the counter, they are always happy to help. There are a few different restaurants here and a food court. I have to say the Cafe is pretty good! Especially their breakfast. Their Prime Rib is also good. They have nightly specials listed as well. The Mexican restaurant is ok. Not the best and not the worst. Again, it's ok.

Roaches and mold in the bathroom. Tub didn't drain. They said they gave us $200 off but after doing the math it was $100 and when questioned she said the other $100 was the deposit....when the deposit is refundable thats not a discount. Horrible experience