Paul A.
Yelp
Really disappointed with this place. From the beginning we never experienced a good vibe. This is the first time in a while that I struck out. My wife and I fell trap to a review from a pretty good reliable source. Crossing South (KPBS) host Jorge had a excellent review of this place. He got a recommendation from someone and he absolutely raved about this place. Unfortunately we will not be returning. The service was so lousy I could not wait to just exit after paying. Yes the owner probably did come by but it was not a real authentic visit. He just came by to check on how things were going, we were fooled. I kept thinking the ambience looks awesome and what seemed the clientele all seemed very well taken care of. I kept trying in mind that things would turn around. My wife and I felt like the service was just so rough for a beautiful place. From the start off none of the waiters seemed to give us any type exceptional service. You would expect something a bit better since the menu selection is pretty awesome. We must admit the food was good but it was not at the level of other places we have been to in Mexico. That was a big disappointment also that Tetuano was not available at the moment. When we got our dishes they were not brought even close to one another. The steak arrived 20 minutes after my wifes order. She ordered the fish of the day. Just to give you a heads up we did not even tip. Our bill came out to a little bit under 90 dollars, which is very reasonable for a steak dinner , fish of the day , and a couple appetizers, and a few drinks. It would have been a tab bit more if we ordered desert, but getting any sort of attention from any of the waiters was a horrific experience. Just a heads up if anyone does decide to experience this unique tragedy there is no set waiter. All the waiters seemed to be male by the way. Which usually is not a problem, but it seemed they were all just as bad as one another. They did a-lot of walking by and not checking up. When they took our order did not even give any type of suggestions. We mentioned to the order taker that this was out first time, that did not even matter. I feel bad the owner getting a bad review but I guess you have to either be a local to get better service or know the owner or maybe have a food show to get the real experience here. Here was my last and final statement, if you think I left a tip you must be insane. I love watching Reservoir Dogs, that is one of my Quentin Taratino movies , and if you know you know. You always leave a tip, even of you don't believe on tipping. They did not get any help from me. This is a special weekend for my wife, I brought her down to Ensenada for her birthday, and this place helped me out. I am sure we won't be getting this type of service anywhere today and tomorrow, the reason I will be sticking to places we know. I don't want to ruin her Birthday day today. Playing it safe! Usually I could say I would give a place like this a second chance but talking to a local, she told me that is a common thing around this town. Usually where the food is decent the service suffers. I rather go where my business matters and be treated a little bit like they appreciate your business than going to a spiffy place like this. Just know what to expect if you dare go to this place, I rather go spend my money somewhere else. A place like this would not survive anywhere else. If you want to know how to service your client-ale, take notes from a little hole in the wall place in Chula Vista. It's called Italgo. Its on Broadway, the service will blow your mind and the pricing is equivalent to this torture chamber. I have so many other reasons I can give but rather not, because I want to enjoy a nice day with my special date. We are celebrating life. My wife has dealt with so much in the past years with health concerns and is currently dealing with a new concern also. Life is short to be bitter about just having lousy service, but when you want to celebrate life you wish you could do in a place we thought we could. Thank you for letting us down so bad, enjoy your tip money, please share it equally. I am sure thats what you do with your tips anyways, and it shows. So when you don't get it a tip it really doesn't burn like how I felt with the lousiest service in Ensenada. Even my Fenix fish taco stand that I have been visiting for close to 30 years blows doors off your roof. Oh you have a partial roof. Loved your set up but you need to improve so much in so many ways. Hasta la vista baby, Never coming near you again. Me not love you guys, long time. Peace out, glad you are not in the national defense business because your rockets would suck probably.